Nic Brough -Adaptavist- Expert

Yes, using the right JQL does "work". There's an important thing to understand here - JQL is not SQL and it has nothing to say about the results are returned. When you "run" some JQL, all that the calling process gets back is a list of issues that matched the query. Also, empty really does mean empty - there is nothing…

Ok, so there is probably something on your browser stopping it from working. (I know I hit this regularly because I use "no script" and buttons do nothing when I've got it enabled in some spaces)

You don't. There is no way to change the type of a custom field (and in this case you couldn't code for it either - the data the two types hold is not compatible - a check box can hold many selections, bit a radio button only one, you'd need to code to ask the users which values they wish to lose) You will need to add a…

I'm not sure getting tools that suit a failed management model is a good idea!

So the question has to be what isthe difference between your machines or networks and those of others for whom the site is working fine. For example, might you have something blocking access to the server behind the contact form? (the form takes you to another server when you click submit, depending on some of what you…

You are going to need to "make a service down" every time you do this with SQL, probably several hours long. Why are you changing service account passwords frequently?

No, that's not right. You shouldn't be changing the original estimate, it's there to have people estimate a piece of work before executing it. The progress is a calculation based off the work logged against that estimate. If, as work progresses, you realise your estimate is wrong, change the remaining estimate so you don't…

If your management team thinks like that about the tools in use at the company, then their model of management has broken down too!

Install them as per documentation. You don't have to do anything different just because they're all being installed on the same machine. I guess the only things to add would be "make sure the server is powerful enough to run them all at the same time"

You get that message when a web site does it. I do not understand what you are asking for. "How do I get a refreshed message" can be answered by "visit a page that does it and wait for it to do it", but I don't think that is really what you are asking for.

You need to go via the https//support.atlassian.com/contact form. I do not know what is different for you, but it's working fine for me. But I'm probably not raising the same thing as you in the same area. Maybe try raising something slightly different to see if it takes a different route?

In theory, yes you could hash up the password and jam it into the database, but, don't. If you are going to mess with a Jira database, you will need to know *exactly* what you are doing (using the right hash algorithm), and the process for any SQL change is stop Jira, take a backup, restore the backup to a temporary place…

It's the opposite actually, Jira absolutely works for large organisations because it has an admin scheme that encourages a central team to have control. I've spent most of my career with Jira starting jobs with "we let too many people have admin access so they could create their own screens and schemes and we need you to…

Start at https://developer.atlassian.com/server/jira/platform/rest-apis/

There is no way to do this on Cloud. You'd need to read the log files, which you cannot get to on Cloud. Raise it with Atlassian support at https://support.atlassian.com/contact

The system can only work with the data you have given it. I don't understand what you mean by the "right progress" - the time over estimate is the right calculation

Could you explain the question a bit more? What does "unable to get data in search box" mean and what has it got to do with the screenshot?

You need to give the service an empty database to work with. The one you have tried to connect it to already has some data in it. You'll either need to create a new empty database for Jira to use, or clean out the data that is in the database you're trying to use (after checking what it is and that whatever put it there…

Apps for Jira (and all Atlassian products) need to be licenced for everyone who has access to them. If you add an app to Jira, then all your people can use it and hence it needs to be licenced at that level. If you have 250 users in Jira, then you need to licence apps at 250, no matter if only 3 might use the app. So: >How…

Are you asking about the Jira billing or Access billing?

You said email is not being triggered because the smtp server had been configured with sample@abc.com - you should configure it to use the intended email address.

I'd configure the smtp server to use the right address.

Does anything from https://marketplace.atlassian.com/search?query=microfocus help out?

"instance" is usually used to describe separate services running independently of each other. An example would be the Jira that is running on a server in my house - one instance, then the DC install I'm working on for a client - another set of machines, a different url and nothing to do with the one in my house, that's…

Ah! Glad you found it. VPN connection is where I fall over a lot too, not just forgetting that I might need it, but assuming I'm using the right one when I'm blatantly not. I think the only day-to-day computing thing I get wrong more often is my complete inability to find the "mute" button on zoom, discord and slack!

If your database dump is a simple dump as suggested by the docs for your database, then it is the recommended one. The process when you have that (plus a copy of the attachments), but no backup of your installation is: * Create a new empty database to use for this process * Install a new Confluence, same version as you had…

There isn't any way to do this, the code processes the email into the Request, it doesn't have any need to attach a redundent copy.

I am not entirely sure what the question is, so I am going to make a bit of a guess and say what I think you might have got and want from it. I think you've got something like I've got here at home. I have a machine running Confluence hooked up to a local network. One device in my local network is a broadband modem, which…

What happens if you try the git command on the command line (outside Sourcetree)?

Note the "Permission denied" in the error message. This almost certainly means the index files or directories have the wrong permissions on them, and the user running Confluence does not have the read/write/execute/delete access it requires This usually happens when someone (re)starts Confluence as the wrong user (usually…