Nic Brough -Adaptavist- Expert

I'm sorry, but I do not think you have understood the question. Stig wants to search by parent status, not issue status. Your queries are all looking for issue status.

Welcome to the Atlassian Community! The cause of this is simple - you have added multiple "start date" fields. There are two places you will need to check this. Admin -> Issues -> Custom fields -> type "start" into the search, and it will list all the fields with "start" in their name. Check each Team-managed project's…

Welcome to the Atlassian Community! I am not too clear on what you have set up, or where the problem is. At the moment, your available security levels (I've changed the names to avoid confusing Team 2 with Team 2) * None: Everyone can see the issue * Green: Team 1 and Team 2 can see the issue * Blue: Team 1 can see the…

The AI answers you've had before are broadly correct, but some of the detail is unhelpful and missing information. To do this, you need to be named as one of the technical or billing contacts for your install. (one AI told you that you have to log in with the account used to purchase it - that is wrong) Log into…

Please stop using AI to write answers, it makes too many mistakes.

The short answer is "no", you're stuck. You can only upgrade to a version that was released before the end of your support contract, which you have said you have not renewed. If your licence ended over a year ago, then your "renewal" will be seen as a new licence, and as you can't get them for server any more, you won't be…

Do not accept this answer, it was written by an AI and is wrong.

Hi Damian, It's partly about naming, and about the underlying code. The "parent" change is an improvement, but it is primarily a display and search thing, the underlying structure is the same. Group by Epic is doing the same thing. It will eventually change.

It's all done online. As Trudy says, you can certainly print it off, but the certificate can also be linked to on other media places (linked-in for example). The Community developers have an outstanding task to enable you to show them somehow in your Community profile. Although it will not be done on this version of the…

@Lee Heath - yes, I know, I write poorly sometimes, and come across as grumpy. I do not mean to be. This happens more when people are not reading (or maybe not understanding) what I wrote.

Welcome to the Atlassian Community! The date on the workflow is a bit of a giveaway that you have broken workflows. It's the epoch date base - date and time in systems is counted in microseconds elapsed since the first second of 1st Jan 1970. This strongly implies that your workflow has "0" for the "last edit" date, which…

Welcome to the Atlassian Community! How are you identifying these issues as "abandoned"?

I'm afraid there's not a lot else that can be done. The problem is not directly that sites can be set up, but that anyone can create an account with which they can then create sites and set up spam. We have the same problem here in the community - spammers set up accounts and can immediately post their spam here. The…

Welcome to the Atlassian Community! That's up to how the QuickSight mapping has been configured.

Welcome to the Atlassian Community! Subtasks are a part of an issue, not separate entities. Their fix version is that of their parent issue (because you would never release part of an issue, it's pointless)

Welcome to the Atlassian Community! This is symptomatic of a memory leak (processes getting allocated memory, but then not releasing it), not performance. The CPU usage goes up because as less and less space being available for running processes means the CPU has to swap more and more frequently, and eventually, it…

It's not obvious until you try it (I don't think this is a good UX/UI, it's not intuitive) Make the changes you want to the workflow, then click "update workflow". When a workflow is shared between issue types, it will ask you which ones you want to copy it to. So to change just one for the currently editing workflow,…

But you are - Confluence and git would be independently putting versions on the data. You could automate something that would enable them to stay in sync, but you'll need to decide between: * Not allowing edit in Confluence * Not allowing edit in git * Allowing both (meaning you'll need to write both solutions below)…

I can't tell you a lot more than "you need to edit the workflow, adding a resolution screen or setting a post-function to set it". You need to ask an admin to do this.

No. The backlog is a different list. You can think of it as adding three things together: * The board filter * And not issues that are done (in a status that is in the last column on the board) * But still show "done" issues in the active sprint As long as your old issues are in one of the status in the last column on the…

Welcome to the Atlassian Community! This suggests your base URL does not match the place you are proxying the system to. If, for example, your access URL is https://scribble.org/jira, then the URL in your screenshot would be https://scribble.org/jira/secure/Dashboard.jspa, but your admins have not set up the base URL to be…

Hi Stig, There is no way to do this as you have defined. Kanban boards work off the issue status, nothing else, so you are always going to see that, not the parent issue status. You can get a display of it though, if you're willing to do a bit of coding or setup. If you have Automation, Scriptrunner, or another scripting…

Welcome to the Atlassian Community! It's because sub-tasks are not sprint items. Any estimate on them is not a sprint estimate, so the report ignores the estimate.

No, the board only displays issues in the current sprint.

And do they have "manage sprint" permission in all the projects the board is looking at?

Welcome to the Atlassian Community! The resolution is probably irrelevant to this problem. You need to look at why the "issue disappears from the board when it is moved to the 'ticket closed' status". You have the status in the right-most column, which is what determines "done" in a sprint (and hence the sprint report), so…

I am sorry that the answer you got before was misleading - it was generated by an AI that has no understanding of your question or Atlassian software. Company-managed and team-managed projects are totally different. Yes, you need to be in a CMP, and to use different workflows, use the "workflow scheme" to associate…

Yep, I see that a lot. User macros are a great feature for Confluence DC (server too, but it's almost identical code to DC and it's going away, so I'm going to stop saying Server), but there are a few of big problems with them on Cloud. * Cloud is based on a set of technologies that are not as close to DC as we might…

Yes, Azure Devops "supports" some iffy things like, including "splitting" after you've started work on an sprint item, while breaking up the sub-tasks along done/not-done lines. (If it did it properly, it would move all the sub-tasks with the story, or better, elevate the story to an Epic/Feature and split that back down…

But why? Why are you trying to version things in two different places?