Nic Brough -Adaptavist- Expert

You have not mentioned Service Management here, so I'll assume you are using a Core or Software project, which both use "mail handlers" to interpret incoming email. These can be configured in several ways, but the main one people use is the "create or comment" handler, which reads the subject of an incoming email and looks…

Further over to the right, off the end of your screenshot, there is a "columns" button - hit that and you'll be able to add more fields, including original estimate, to the display.

I am afraid repeating "I want to see logs of a certain thing in the system" does not tell us what problem you are trying to solve with the data. What is the question you think the logs will help you answer? 

If by "connect", you mean "log in and use SQL", you do not. You have no direct access to it. You have to get to your data via the application, either using the UI or REST APIs.

What type of field is this "Found in version"? Custom fields can be of many types - text, dates, numbers, various types of selection lists, and even Jira versions. You've said "default text renderer", but I'd like to be certain of the type before we start debugging. Also, what exactly "does not work"? Cannot type the name…

Generally, you have to ask one or more of: * the person who gave you the account * the person who asked you to use the Jira system * a connected Confluence (quite often Jira usage is documented there, and the "contact confluence admins", if enabled, will get you in touch with the "atlassian tools team", not just the…

The simple answer is to use the same "order by" clause in the filters for the boards. In fact, you could just use the same saved filter for both boards, so that if you do have a reason to change it, you don't need to do it twice to make them match! When you look at the board settings, you won't find that the issues on the…

Yes, you could stick a validator on the create transition, but there is no point. Think through what the thought process is. If someone is going to create an issue, they probably have a good reason for doing so. What is the point of asking them a question to which the answer blocks them from creating it? Fields are there…

Site admins look after your Cloud sites, which might be made up of many Jira, Confluence and Bitbucket systems. They are not necessarily application administrators, their responsibility is about granting access to those systems to other people and looking after the overall set. Site admins can make themselves or other…

You need to upload it to the root of the domain you are trying to verify, not the Atlassian Cloud service you've got. The Cloud services do not need verification, it's your own domain that needs it. If, for example, your people's email addresses are like ed@mydomain.example.org, then you will be needing to verify…

There is a numeric read-only system field called simply "Votes", which you can add into the navigator, display in reports and order by. However, It only appears if you have voting enabled in general admin.

I've been here a while, so there's been a few, and my memory isn't fantastic. 2013 was my first Summit, and I've been to all of them since, so that's 9 (7 US, 2 Europe), then there's the London and Amsterdam parts of the Team Tours. They've all been good, but it's hard to say "best" - 2013 stands out as my first of course,…

Administrators can always get to it, because they can always amend the permissions and security. You have to trust your admins, you have no choice on that - if you don't trust them, don't make them admins. You can see some tracking of config changes made by admins in the admin audit logs.

The guidelines are being shown properly, if what I've described is what you did. A new sprint, started after estimated issues have been put into it, would fix it, yes.

The field descriptions cannot be rearranged.

This looks like you started the sprint with no issues that had estimates on them, then added issues with estimates into it, or added estimates to the items in the sprint. As you started with a zero estimate, your guideline is there, it's just drawn over the x-axis - a grey line at 0!

Welcome to the community! Jira does not track user activity like that. If you have private information to try to hide, you should be looking at the project permissions and issue security to secure it before it is seen, not track it later.

No, you don't need a core licence. The easiest way to explain it is that Software and JSD licences also contain a Core licence, enabling Software or JSD users to use the core of Jira as well as the Software and/or JSD layers. Admin -> Manage applications should always list all three applications, even if Software or JSD…

For Cloud, there's no app I can find on the marketplace to help you directly with that, so I suspect you'll have to use the API to do your "integration" - start with https://developer.atlassian.com/cloud/jira/software/rest/intro/

Jira Core, Jira Software and Jira Service Management are all different applications, and licenced separately. You can't use a Software licence to licence Core, you need to give the Software licence to the Software application - go to "manage applications" and you'll see all three listed (although possibly not installed!)

It was announced that roll-out had begun late last week, but it will take a while to make it to every cloud system, and we're not going to be told when it will be done for any individual system. There was some mention of them all being done inside a week, but that was third-hand.

Welcome to the community! I think you are misunderstanding is explained when you say "required" in your question. The macro accepts a list of labels to relate stuff to, not doing "only related to". It is not listing labels only related to your parameters, it's for listing labels related to all the labels you are asking…

Welcome to the community All we can tell you from that is that your code is making a call to a class that does not implement the call. You'll need to import a different class (by the same name) that supports your call, or change your call to one that does exist. We could tell you more if you showed us the code.

It can get very very complicated - there are a lot of answers and things to think about, so I would start by simplifying the annoyingly complicated range of possibilities. What user management system are you using? (Internal, LDAP, Crowd, etc?) 

No, you can also shut down the systems your account is responsible for, then you'll be able to delete it without a dummy.

What do you mean by "Imported database"? If, by that, you mean yo took a copy of the database, then what export and transform did you use? You've said you are on Cloud Jira, where you have no access to the database, so we'll need to know what you actually did. However, whatever the answer to that is, you have run straight…

You don't, they've made a mistake in the doc and said "Bitbucket" when they mean "your Atlassian application"

Have another read of the document I linked to - there's a bit in there about privileged port usage that I suspect you've missed.

Nope, it's not currently slated for Cloud

For a team-managed (next-gen) project, go to project settings -> notifications and edit the list, removing all the ones you don't need For a company-managed (classic) project, you'll need to edit the notification scheme, changing it to one that does not fire any emails In both cases, you can then use automation rules - the…