Nic Brough -Adaptavist- Expert

As above, you need admin rights over the board to be able to configure it.

Most people don't want to delete cards, it's not a simple thing to do. Remember that this is item-tracking software, it's trying to emulate what people do with pin boards and post-it notes on the 'fridge. Completely destroying the information that you were tracking something is not what people want to do. You can remove…

Trello was written to be simple to use and do the absolute basics of item lists without any fuss. What you're calling "basic and single-minded operations" are not needed to fulfil what Trello does as its core function, and not everyone needs or wants them. If you need to use a load of powerups to get it to work the way you…

Welcome to the Atlassian Community! This will happen when the target project does not have the same issue type available.

IP range changes are announced on Atlassian's blogs.

If you do partial completion, that becomes estimation at a different level, which renders your overall estimation process pretty much pointless. Velocity is a binary value - done or not done. There's no in-between, by definition, there cannot be. If you're going to do partial completion, you might as well forget velocity,…

Welcome to the Atlassian Community! No, that's not right. Story points are for estimating primarily. They are used to show relative sizing of cards. Their secondary use is to you a velocity, which informs the team on what they should be drawing into sprints. But carry-over points makes them ideal for estimating new…

Welcome to the Atlassian Community! Yes. You will need to: Set up an email handler in Jira to read an email inbox, configuring it to "create or comment" in a project. For Service Management projects, they're a little different, they have an "email channel", but it is similar. If you put an issue key into the subject of an…

Welcome to the Atlassian Community! Have you waited long enough before trying to use it? Sites are not instantly set up, it will have told you how long it might take. I assume you've checked Atlassian Status as suggested, and there are no reports there? If it's neither of those, the next step is to go check the status of…

Welcome to the Atlassian Community! The assigned-to-me gadget has a simple fixed query behind it - Assignee = me and resolution is empty. Your "closed" issues may have a closed status, but an inexperienced admin has set up a workflow that allows you to close issues without setting the necessary resolution. You'll need to…

Welcome to the Atlassian Community! Edit the page, and remove the broken macro from the content. Alternatively, re-install the plugin that provides the missing macro, or restore the user macro that was providing it.

Welcome to the Atlassian Community! I would strongly recommend doing some investigation before approaching Atlassian support. Specifically: * Are your pages large? (Either a lot of content, or trying to render large images/attachments) * Do your pages have lots of macros on them? You've already mentioned excerpts, those…

Welcome to the Atlassian Community! You can "integrate" Jira with anything that has a remote AP that Jira can call. In the opposite direction, the other system needs to be capable of making REST calls to your Jira. Other requirements depend entirely upon what you want from "integrate". What should the integration actually…

Hi Gal, No, there's no server/DC version of Statuspage, and Atlassian have explicitly ruled out ever making one!

Hi Mohamed, There is no such thing as "Resolution Status" in Jira. Resolution is a field, Status a display of where an issue is in the workflow (although it behaves very much like a field). The two fields have no technical relationship, but most of us build a relationship in the workflows (and Jira defaults the workflows…

That's not relevant here. The + substitution is done within the application, not the URL. You are trying to reach a URL that has a space in it. Spaces are not valid in URLs, so you have to encode them if you want your browser or program to reach it.

Also, there's a few other things: * The person adding the "include" has to be able to see (read) the target page. * You mention a "template" - templates cannot be included in other pages * Including pages with macros on them may not work the way you are hoping. Most macros will render their content according to the data on…

Yes, URLs cannot contain spaces, it's nothing to do with Atlassian, it's the way the internet works. If you want to use spaces (and a lot of other special characters) in URLs, they have to be encoded. That's why %20 works - it's space, encoded.

Welcome to the Atlassian Community! It depends on what your admins did to the server to make it do this. Confluence goes into setup mode when its config file does not exist, or is invalid. Or, if there is a valid config file, but it detects an empty database, it will skip the steps that create the config file and start…

As I said, you can not create sub-tasks without the link to the task of which they are a part. You don't need to duplicate the existing link.

Jira Cloud does not support "priority schemes" like Server/DC does, so there's no way to have different priorities per project. Your only way to do this is to define a simple select list local custom field to a project (which will not have any of the functionality of priority, like icons) It is on the way, but I do not…

I don't understand what you mean by -1 issue or 0 issue in that sentence. Plain Jira has two levels of issue, base level issue types and sub-task issue types. You can create many issue types of either level. When you create an issue of the base level type, you get an issue. When you create a sub-task, you have to do it…

Hi Osama, Sub-tasks are already linked to their parent issue. They have to be, they cannot exist outside an issue.

Welcome to the Atlassian Community! Boards all have a filter behind them, albeit for project boards, the filter is fixed as "project = xyz". There are three things to check: * The board filter (if it's not a project board. Go to the options/config in the ... menu for the board and look for the main "general" section - this…

Without knowing what the errors are, we can't help you. However, I can explain a bit about the indexing process - around 97% of indexing is issues, and then the last 3% is some other stuff. If the indexing process crashes with a critical error, it will stop dead. Depending on the type of error, you may or may not get a…

Indeed, yes. A fundamental part of the Scrum process is that "the team only commits to delivering items that they believe they can complete in the sprint". If an item is too large to be tackled in a sprint, then it should be broken up into smaller parts so that they can be done in different sprints. Sub-tasks are not…

Yep, that's exactly it. Atlassian actually expect a team:board equivalence, although they do not say it much until you get to using Jira Align. Jira Align does not have a concept of a team as a separate item to board. Every board in there is thought of as representing a team (anyone who can progress items across the board…

Do your posts appear in your profile? If they do, then you'll find they have been moved to "removed", which I think only moderators can do (I think non-mods can move posts to other publicly visible areas, but I've always had lower-level mod privileges, so "move" has always appeared for me) If they are totally gone, then…

Ok, so there's something wrong in the config of the nginx connector. To debug this, I would start by not commenting out the default connector - you can have many connectors if you want, as long as they are on different ports, so re-enabling the default won't cause you any problems. If the problem goes away, then you know…

It's not that useful, templates tend to change over time...