Nic Brough -Adaptavist- Expert

Sprints are not hierarchical things, they are time-boxes for stories. They will be shown in the roadmaps, but not as issue containers like Epics.

It is a copy, not a move, but I would always recommend a full backup before migration.

The request does not have anything to do with the status of the account. Your organisation admin needs to go maintain the account, and re-enable it. It's been deliberately flagged as deactivated by your organisation. (You don't do silly things like re-use email addresses do you? That can lead to this sort of broken state)

What do you get when you click on it?

That is correct, a person can see a project or not. You can get more granular with issue security, not sprints.

Customer accounts only have access to the portal. Do not add them to the Agents group(s) or roles.

So, the "You can now access JIRA through your web browser." belies your original "Jira is down" question. It's not, according to the log, it is running. The rest of the log is not showing any errors that would halt Jira either, so you'll need to do some debugging. What exactly do you mean by "Jira is down"? What happens…

You would need to give the client (view only) access to all the projects included in the sprints, and then set up an "issue security scheme" that had at least one security-level that your client is not in. Then you would have to set that level on all issues not in the two sprints. This is not a simple solution, you'll…

So nothing to do with a button or text field, you want to write a process that creates a test set. Or rather that's just the very last part of your actual desire. Have a look at the docs for whatever you are creating this "test set" in, and check to see what the API says about creating them. Code for that, and then think…

It will vanish from the offer if you have mapped it already. Have you tried starting from scratch with a very simple import file?

There is no implementation of a multi-level cascading select I can find as a Cloud app.

That error will not be stopping Jira from running, it's telling you there are data inconsistencies, and you really need to re-index your Jira in full. What error messages are you getting that are stopping Jira?

Start with a look at the logs, as the errors say you should do. You'll want to read the application log, under <confluence home>/logs/ - atlassian-confluence.log is the first one to start reading, but check the others in there just in case.

No, there's no page locking functionality.

We don't know what "refelxis" Jira is, and you have not told us how you are doing "pull data into excel automatically" either. (Code in excel you are running? An issue navigator export? An app-provided link in Jira?). Once you've explained that, then telling us what the errors are is the next step.

You have not explained what "MCR" means, so I can't be sure. But, yes, the "create issue" process will default to the last project you created in, or the context of the current project when there is one. You can change it as you go into create though.

I think we need a bit more context on what you're actually trying to achieve here. You can create "input text value" by adding fields to your issues. If you don't mean that, we'll need more info to answer the question.

The only way to do that is to look around the site and see if you can identify someone. However, I've taken a quick look and there is no "sign up" enabled for that site. So I don't think you are "subscribed", because you'd have to have asked an admin to let you in. Just to be clear, you are using an Atlassian account to…

The site you have named does not recognise an account with that email as a valid account with access to it. You will need to ask the site admins to let you in.

I'm afraid that does not explain your question. What project are you asking about? Actually, what are you trying to do here? That might be easier to tell us than explain what "project that might not exist" is

What project?

For you to be "added to a site" by yourself, an admin must have enabled people to sign up. However, the system is not yours, and your access to a system belongs to the system owners. It's up to them to remove your access. You will need to ask them to remove you. If you go to id.atlassian.com (in a browser, I apologise I…

This is because of the first clause in the search that is defining the list of issues you are seeing. It says "show us issues where a person is in the organization Grubele". When you delete a customer, they are removed from groups and organizations as well (they can't be in them any more, there is no way to refer to…

I think this was intended as a follow up on https://community.atlassian.com/t5/Confluence-questions/How-to-get-the-pagetree-to-only-display-the-content-for-a/qaq-p/1756089 ? (I would move it there, but Khoros is buggy and doesn't follow up when I click "go" on the move/merge screen)

No, you don't need anything extra, the REST API is automatically available alongside the UI.

Do not add the customers to the portal in the way you have. It sounds like you have added them as Agents, probably by adding them to a group that says "this person is an agent", and that is not the way to add customers. Customers are not directly added to projects like Agents by roles or groups, there's a customers link in…

Is this an Atlassian Cloud site? How did you add yourself and how did you try to remove yourself from it?

Your team are wrong, there's no nice way to put that. I would want to question why they think they want to do this in such a bad way. Tell them what I said above, tell them that it's a long, painful and risky thing to do and leaves them unsupported. Tell them that if (when) it goes wrong, they're going to be blamed for the…

I tend to look to "Jira Enhanced Mail Handler", but there are some others, typing "email" into the marketplace (JETI is another one I've run into, but I've not used the email handlers in it myself, only the outgoing mail stuff)

How did you "reactivate" the site?