Nic Brough -Adaptavist- Expert

If the urls presented are ok when examined, it rules out Jira from being the problem. The question becomes why your browser is mangling things on ctrl-click

For company-managed (classic) projects, go to Admin -> custom fields -> add custom field. Set up what you need, tell it is is a "global" field (not limited to project or issue type), and put it on all the screens you need it on when asked. The REST API has full support for remotely editing standard custom fields

It may be, yes. An inactive session can appear to stop responding to clicks. Try refreshing the page.

You have not told us which application this is in, but that probably is not too important. Atlassian applications tend not to show you the create button if you do not have permission to create something. I doubt you need an admin to look at the permissions. If a button doesn't respond to a click, there are a few things it…

But what do the links look like when you hover over them? If you're worried about the proxy settings, could you post the connector settings and proxypass lines here (obscure hostnames etc)?

Ok, so that rules out the two problems that would usually cause this. Next thing to look at is a bit more debugging - if you can hover your cursor over the link to an issue, what is the url being presented in the tooltip?

This is a question for your DBAs, it's nothing to do with Jira. The .mdf is easiest to think of as the current database, the .ldf is a record of activity. Jira doesn't care what the database is doing in the background, it's irrelevant to it, it simply needs a database to use as a store. Technically, you could just dump the…

If you didn't change the proxy, how does it know it is now supposed to be serving Jira on the new url? >For this advise "added the new url to the old one, rather than replaced it", could you share me more more details When you go into general configuration and amend the base url, did you append instead of copying? I mean,…

Run a search for "issuetype = Epic", save it as a filter, and you can then use that in all sorts of gadgets on dashboards, as well as some reports.

I can't help you any further, you've basically got a broken build process that pipelines can't run.

Ah, it's the Epics. Epics are not really backlog items, but that's not the point here. Epics jump into boards when they (could) contain issues that the board selects for. Any issue can be added to an Epic, so yes, if you associate BB-2345 with A-001, then A-001 will appear on the board for the BB project!

I'm not familiar with gauge, but that's not the core of the actual problem. You need to take a step back and look at what you're doing. The bitbucket pipeline yaml file looks fine, but it is clear that you do not understand what it is trying to do. It is set up to run a build on a certain type of operating system, and you…

Website, not database. But yes, that is correct. The account identified by that email address is not an active account for this site. It's not a change of mail or glitch, your administrator has not set up the account for any access.

Actually, it is very strongly recommended as the best way to mix "public access to some stuff" with "restricted access to the rest"

So, the answer to 3 is probably the most important, but: * No. There are broadly three ways to migrate your Server data to Cloud -* XML export and import - sounds easy but only works when the Server version you export from is very recent. 7.x will almost certainly fail and there's no chance of a 6.x working. I wouldn't…

Your build tools are not really relevant here (although, yes, Maven is usable on pretty much all Linux distributions) You need to understand what your build process is doing, and put it together properly. Why is it trying to run apt-get? What is that step supposed to do? As Apt is only valid on certain operating systems,…

You certainly could script something that would copy the attachments over to a S3 file bucket, but they would not be the attachments Jira is working with. If you were to edit the copies in S3, they would go out of sync with the Jira attachments. Would it not be safer to get your web application to link to the Jira…

Ok, that absolutely is "exiting from function", so I think I need more information. Specifically: What do you think "exiting from function" is? I don't think I am thinking it is the same thing as you, so I'd like to check. (To me, it means "stop on this line, execute no code past it, and hand back control to the function…

This would suggest that apt-get is not in the path in the build environment. Is the build server an apt based linux distribution? Are you running the build with root privileges (at least for the software installation part of it)?

Point 1 in your list of symptoms looks very much like the base url is set incorrectly, like you've added the new url to the old one, rather than replaced it. That would also be one way to achieve both point 2 and 3 as well. I would also want to check the settings on any proxies you may have, and then any context settings…

Please don't do screenshots of logs like that, it's unreadable. And always at least try a basic search for an error. First hit on most search engines is the Atlassian documentation - https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

Jira Software is not an "app", it is an "application", so it is handled different to the "marketplace apps" you're seeing in the UPM. I know, I know, the language is painful in a lot of places. You'll need to go to your Site Admin (not manage apps) and unsubscribe from Jira Software there. 

Um, I'm not sure "will Atlassian do this" is a good question. As Confluence has been able to do this, since, if memory serves, 2004. The really simple way to do it is: * Put public stuff in spaces that you allow anonymous access to * Put stuff for authenticated users into spaces that do not allow anonymous access

Single upgrade, no need to step through anything. There are some releases you really do need to go through when upgrading, and there are some limits on how far ahead you can jump in one go, but these are never the "point" releases, and often not the middle number either. Given Jira x.y.z, where z ranges from 0 to say 87,…

I wouldn't worry about the install as a service, that's not going to break much beyond "start as the server boots" You're going to need to read the application logs to find out what it is trying to do and where it is failing. Start with a look at <jira home>/logs/atlassian-jira.log

What, exactly, are you entering for the parameters for the connection? Please, of course, obscure the host name (or ip), username and password - they're not going to be the problem (unless the cat wandered across your keyboard while you weren't looking), it's the rest of the connection stuff we need to look at.

I was unsure too, and tried to define what it sounds like to me before trying to answer!

Correct. Unless you put the issue types into different projects. I'm going to take a guess that you've been exposed to a legacy system that keys things like that. It wasn't a bad idea 25 years ago, but nowadays, people have recognised that an indicator of responsibility is far more useful to imply in a key. In Jira, the…

Ok, I ask because SIL can only act on stuff that's editable inside Jira. However, I don't think SIL can do it, as it's only really got issue handling functions. I've not seen it used outside working with issues.

How exactly are they being sent? I think I'm asking what you mean by "through" as that doesn't tell us whether you mean people are sending mail to the portal, or the portal is sending mail out. You can't stop people attaching or embedding viruses in emails they send to the portal, but the emails sent out by Jira Cloud…