Nic Brough -Adaptavist- Expert

Is the ip address that the server resolves (not your machine, not a client, the actual Confluence server) the Confluence server? Just want to check that, I've recently seen this caused by a miskey in a DNS server setting. The other two things that may cause this error (it's almost always the ip address) are * an inability…

So not what Akshay said at all. This error happens when you have got the service incorrectly configured, it's not serving everything as secure content. Look first at the connector settings in the server xml, I suspect you've not set the secure/https/secure port correctly.

No, it's not. I would guess that you are looking at a system that has an app that provides those types of fields

Customers, while they are "licenced users", are free, so yes, you can have them create and update issues in a Jira Service Management project via email. Always have been able to, in both Cloud and Server. Check the email channel in the Service Management projects.

Not natively, as a field. But you can create issue links to other issues, which are more useful than just an issue picker, and the dialog for that is effectively a search.

How have you configured the backups? Did you specify a path in the setup?

Yes, if you use a browser that supports file:// and give it a valid link to a common share (not a local mapping), it will open the file or directory in the browser.

Sorry, I saw what looked like a spam link in there, I've removed it from spam now.

If they can log in, then they are in a group or permission that names them as a user. That includes them being named as just an admin, or in the non-admin groups/roles that allow login.

Correct. .jar files provide Server apps to Confluence, which Cloud does not support. You will need to find a Cloud equivalent for this app.

You can not just "set the status" of an issue. Your code will need to push the issue through a transition to take it from the current status into a new one. https://library.adaptavist.com/entity/transition-an-issue-using-issue-input-parameters is an example of a script that transitions an issue.

Which report is it? Epic/Theme is not usually a groupable "field", as it's a pointer to something else rather than a value, but how it is used is up to the actual report, not the field.

The most common cause of this is that the server Confluence is running on cannot resolve its own name. See https://confluence.atlassian.com/confkb/confluence-generates-confluence-is-vacant-error-on-install-779164449.html for a full description and fix for that.

Talk to your admins. It is the only option for you here.

How are you putting page numbers in? (Confluence doesn't do page numbering natively, it's a wiki, not intended to be read sequentially) The table of contents works from the page titles, so if you want to see your page numbers in there, you'll need to duplicate them into the page titles.

Are your closed/done issues all in the last column on the board?

The sprint is an irrelevance to Kanban, the Kanban board won't pay any attention to it and will just show you everything according to their status. You can use bulk-edit to move masses of issues through the workflow if you need to.

Nope, I'm not "taking your money" if you've signed up for an Atlassian system. I might be taking your money if you've added an Adaptavist app or engaged us for consultancy etc, but that's a separate thing from your Atlassian subscription. I think I would want to check what you have signed up for first, what does your…

Atlassian only do direct telephone support for the highest levels of licences, randomly ringing their actual physical offices is not going to get you any support or help with your questions. For all but the premium level customers, we have to go through https://support.atlassian.com/contact/#/ for support requests - raise…

Ok, well, the rank field in Jira is built for Jira, not for other systems. If you want to use a Lexorank system in your own code, you would be better off looking at a standard Lexorank implementation, not try to co-opt the modified one Jira uses.

You can also export and import spaces via XML

The power-up does not appear to be aware that you have bought it. You'll need to check that the association between the payment and your account is right, and get in touch with the vendor if it is not.

Could you explain what this has to do with Jira?

No. Cloud is not licenced, it is a subscription, the payment systems are totally different. But if you get in touch with Atlassian sales, they can credit the months left on your server licence to your subscription (for larger systems - they won't do it for the starter licences)

* It is part of the value, it has no special significance you need to worry about it * No, you don't need to think about the marker row either * It makes space for further re-ordering in the future and optimises the data so it doesn't take ages to read. Essentially, the lexorank system is a black box and you should never…

The base url is set inside the application, and in the web server. The server.xml defines a "connector" which can can be read by a proxy or a load balancer, or directly by a browser. The connector defines whether the app looks to https or http, but it does NOT have any way to do redirects, that's up to the site or proxy.

Your code will need you to look at the fields in Jira, find their ids and use them in the calls you are making.

Epics are not items that go into sprints, so Jira ignores the sprint "field" for them.

No, Jira doesn't store the attachment size as a field you can search. You would need to script or code to create a field to do that.

"It doesn't work" tells us nothing about the problem. Could you tell us what the problem is?