Nic Brough -Adaptavist- Expert

You should never interfere with a running SQL query on a Jira database. You shouldn't ever really be touching the database at all. Your idea to look at subscriptions is a good thought, but I'm afraid it's the wrong place. Subscriptions are not the problem. Even if someone subscribes to a filter that is just "" (select…

To be clear, the boards for JWM are not really Kanban, they don't have the throughput functionality of Kanban. Plus you can't use them to accumulate status into columns like Kanban. They're just simple task boards, not Kanban. Doesn't make them any less good at managing tasks and work, just don't quite support Kanban.

If the fields are numeric, then the problem is not the extract and copy, it's the display format of the field. There's nothing you can do about that in the automation, you'll need to look at the field display settings.

That query will return issues that have not been updated in the last two days and are not closed. I have paraphrased to confirm my understanding of what you are asking, because I am not 100% sure I understand. Anyway, assuming I have understood, what happens if you run that query plain, outside a board? Could you try it…

To support Lisa's answer there, Atlassian have been very clear to me (and others) in the past - Team-managed-projects are partially based on a tech that is not implemented in DC, and probably never will be. So there's no prospect of TMPs ever going to DC.

The code for "update custom field" is a simple function for "put this object in that space". It can't understand what that object is as it could be anything, so it can't do clever things like "paint it purple before storage" - it can't know that there might be a function for painting things purple in any object it might be…

It's a non-standard uri, so it's unsupported, and not seen as a valid uri (https://www.iana.org/assignments/uri-schemes/uri-schemes.xhtml is a list of registered schemes) Best you could do is use it plain text and install a browser extension that enables the browser to know what it means.

Ah, yes. In this sense, "native" means "built-in" If you subscribe to Cloud, even at the very cheapest level, (free), and start clean, Automation will be there. No need to install it or subscribe to it. Whether all your rules will migrate from DC to Cloud and work exactly the same... different story. I would strongly…

So where are you moving the attachments too when upgrading, and why are you moving them? (Or changing the permissions?)

Before the main answer, it may just be the way you have written the question, but it sounds like you are expecting a quick-filter to draw more issues into your board. They do not do this, they drill-down into a board, hiding things that do not match them. For an issue to appear when a quick-filter is active, it must…

Why have you got 40 fields with "relates to" in their name? Or 40 fields for "mentioned in"? That sounds just as broken as too many status.

You'll need to talk to your administrators about this, we have less access to, or knowledge of, that system than you do.

Jira Core licences will do it, if you don't want to use Software.

No, that's not what the default email handlers do. You'll need to find or write an email handler that can do the filtering you need.

You could, but: ...copy the workflow so that you have a new "inactive" copy of it...

Ah, ok, not something I've seen. You have to remember that we're a community of users like yourself, not Atlassians. We can't keep on top of everything, so I'd not seen that. (Personally, I'd also stay away from making promises from ETAs from Atlassian - their standard policy is to ship "when it's ready", not on an ETA,…

Cloud and server work the same way. You need your managers to be Jira users of some sort (but not Agents). So get a Core or Software licence for them, and they'll be able to create and use dashboards, even ones that read issues from the Service Desk projects (assuming you grant them project view rights in the service desk…

It wants the id of the status in Jira. The default status in Jira are numbered 1-6 simply because Jira 1. All custom status, including ones added by apps and applications start at 10,000 and rise (not necessarily consecutively) as you add more. Log in as an admin, go to Admin -> Issues -> Status and then hover your cursor…

It can take a few hours for the caches to catch up after a name change in a profile (I've seen it take a day when I've changed stuff before, but I suspect that's unusual). If it's been more than a few hours, could you show us exactly what you mean by "shortcut side bar .... old name at the top", as I'm not sure what field…

What type of Atlassian system is MDX?

It's done at https://status.atlassian.com

This is similar to your related question https://community.atlassian.com/t5/Statuspage-questions/What-is-the-vulnerability-patching-process-in-Statuspage-io/qaq-p/1775731

This is answered over at your related question https://community.atlassian.com/t5/Statuspage-questions/What-is-the-vulnerability-patching-process-in-Statuspage-io/qaq-p/1775731

See https://www.atlassian.com/trust/security Bear in mind that you are buying a service here, you are not looking at a server that you have any control or even visibility of. One of the points of buying a Cloud service like this is precisely that you do not have to worry about this sort of thing. If you're in a regulated…

Sorry for the delay! I think there are two problems: You've converted the groups to strings (which is fine for your log message) and then tried to use those strings instead of the group objects the addUserToGroup expects Similarly, usertoadd1 contains a string, but the add to group call needs an ApplicationUser So you're…

The rankBeforeIssue function only works for fields that are of type "global rank" (not name or description, but type). I note that your key for your rank field seems unusual. On most Cloud systems, it will be a lower number, typically 10020, so 10973 makes me think you've added another field for it. Is that 10973 of the…

That really is not how a board is intended to work. Blockers are not usually done as sub-tasks, they're flags or dependencies (although there's nothing to stop a sub-task blocking completion of an issue, but you'd want to show that on the board as part of the issue) For a Kanban board, you should remember that each card is…

Last time I was a curator, I was quite fond of "wiki gardener", but often ended up with some more hand-rolled solutions, like using Confluence Analytics (now part of Atlassian), Better Content Archiving and others to identify pages and Scripts to delete/move/archive y chosen pages. For a more preventative approach (stop…

Best you can do is look at the Space Tools -> Content -> Attachments.

Just to clarify - "the most-right (but not the Done) column" - I think Lisa is saying "Jira always treats the most-right column as 'done', no matter what it is named". (And anything not in the most-right column is not done, so it goes into the backlog or sprint as something that needs doing)