Nic Brough -Adaptavist- Expert

"Aborted connection" suggests a networking error, your database and local network are not configured correctly. This isn't something we can help you with really, it's not a problem with Confluence, all we can do is tell you that you need to fix the connection to the database.

What do you mean by "transferred to another account". Transfer what? Ownership? Access? Issues raised already?

Creating a new project creates a workflow for it, which you can then edit. Or you can copy an existing one that's closest to what you want. It's very rare admins create a workflow from scratch, almost all of us copy and edit existing ones. Even the most complicated ones only take a couple of hours to get into shape (it's…

I'm afraid we can't tell you anything more than the document you have found. The starting point is the backup though. Have you got a recent backup of the system from before you deleted the field context? If you do not, then there's little point in worrying further, there's nothing you can do other than add it back and…

Show us what? I don't see that "click on burndown chart in the report options for the board" needs a call to show you. Could you explain what you are expecting to see and what you are getting when you do that?

I think this would need to go to Atlassian - the system fields are always available for mapping in the imports for me (at the top of the list, rather than mixed in with the alphabetically sorted custom fields), on server and Cloud. If you're not seeing them in the list, then there's a fault in your system somewhere.…

Welcome to the community! I think you may not be understanding what sub-tasks are. They are not individual items that a team might commit to doing in a sprint, they are a part of their parent issue. Imagine a sprint as, well, a sprint. A race that happens every week. You enter Dave this week, as a Story (like "Dave runs in…

Welcome to the community! I think this is the wrong question to be asking. * A locked field does not stop you changing the workflow. Or anything else, other than the locked field's configuration. * Locked fields are locked to prevent us mis-configuring them. Whatever you think you want to do to the field, it's not right *…

An inexperienced admin has changed the name of a status in your system. You should change it back to the default name, and then educate your admins better about how status works and how you want to use it in your install.

@Taranjeet Singh - you are right, Jira Cloud does not (yet) support the stuff we would need to be able to write Behaviours for it.

Pricing is based on the number of people who have access to the system. How they use it is an irrelevance. If I use the REST API, the web front-end, an app or, or, or, *(even all at the same time, concurrency is also irrelevant) it's all a single user for the purposes of charging.

Ok, but the 2d gadget would just give you a list of 1s and 0s here (1 squad or 0 squads per issue), so I don't think it's the right report. A better one is the "filter statistics" - if you use that with your filter for issues you want to report on, and select "squad" as the groupable item, it will immediately give you…

Not off-the-shelf. Jira does not restrict what issue types you can create within a project, in any way. You will need to look to apps like Scriptrunner to do this in the UI, or validators if you want to do it with the UI and integrated systems.

Peer authentication failed errors on a Postgresql database usually mean the pg_hba.conf file is restricting access. This file is both excellently secure and a monumental pain in the <whatever> - it has good, secure, intentions and does what it says it should and does it well. But the default of "totally secure" coupled…

What are the exact symptoms of "can not edit"? What is stopping you? Lack of the edit button, failure to submit, an angry penguin sitting on your keyboard? Are you sure there are no restrictions on the page? Definitely no red padlock on it at all?

Nothing I know of for free, but I've usually gone to https://marketplace.atlassian.com/apps/23216/field-security-plugin-for-jira?hosting=server&tab=overview in the past. There are a couple more options to consider nowadays - see https://marketplace.atlassian.com/search?query=secure+fields

I can't think of any use for the issue key being an axis in the 2d gadget. You'd just end up with a grid populated with cells showing either <empty> or 1. I think the question is "what reporting are you actually trying to do?"

How did you add the entity? And what app is doing it?

Yes, if you are using the power-up, it will become chargeable. My understanding fails on one bit though - I'm thinking about active boards that have custom fields on them. Obviously, if you remove all the custom fields, no, you will not be charged. If you delete all the boards using them, you won't be charged. But I don't…

Ok, that's good, but is the JMCA configured to use that sysadmin user for the import?

Sorry for the delay, I did post an answer but it disappeared (I'm guessing I hit a wrong button) Reports in Jira are generally done either by looking at a selected list of issues defined by a filter, or by setting options in the report or gadgets settings. For your case, I would start by creating a filter (search for the…

Either will be able to do it. Have a look in the https://library.adaptavist.com for examples of both approaches.

Not that I know of, but Atlassian are developing new stuff all the time.

From memory, I think the period is around 4 months. I had a reminder about one the other day, and while I've every intention of using it, the last time I hd the time to look at migratiing up was around the end of May. One single login should do the trick in theory, but to be on the safe side, make a page update (even just…

Only certain types of project have that option, there's nothing to enable in the projects that do not have it.

Yes, a condition in the workflow is simple to add and write, edit the workflow, find the transition, hit the conditions list and add one. Select scripted condition and you'll be able to edit the script. A condition just needs to return a true or false to Jira (true = "allow the transition"), so there's not a lot of…

Start at https://support.atlassian.com/migration/docs/jira-server-to-cloud-migration-resources/ For Xray, see https://docs.getxray.app/display/XRAY/Jira+Cloud+Migration+Guide

What does the log file say the problem is? ( <confluence home>/logs/atlassian-confluence.log )

The project type is not the problem - all server projects are company-managed projects in Cloud-speak and the templates used to create a project are irrelevant. The usual reason JMCA doesn't list a project for import is that the user in use for the migration cannot see the project. Note that administrator rights and who…

No, that would defeat the whole purpose of having Epics.