Nic Brough -Adaptavist- Expert

Ok, we can't help you with this. You have shown us what looks like a documentation site for some calculator application. The calculator application is not an Atlassian application. But the documentation seems to be hosted on Confluence, which is an Atlassian application. I think you are asking for help with the calculator…

I'm a little uncertain on this one. Is your "data factory" something that tries to read a database? If so, I'm stuck because you've tagged this with "Cloud" and you don't have any access to the database on Cloud systems. Can you confirm you are on Cloud? (The Jira url will be something like yourplace.atlassian.net )

Be very careful here - remember that sub-tasks are not separate sprint-able stories and therefore they do not hold sprint (burndown/up) estimates. They do not go on burn charts.

Welcome to the Atlassian Community! The burn down chart can be set to look at all sorts of numbers, so the first question is "what is the estimation statistic for the board?". If you are estimating and burning down on Story Points, then logging work will not affect the burndown. Once you have worked out what your burndown…

What is the board filter? Is it just "project = TEST"? If not, then what is it? If someone can't move issues between status, then they do not have the permission to use the transition the drag-and-drop represents, or it has a condition stopping them, or there is no transition. As you say it's the project admin and you have…

It sounds like you are getting this on your client machine (desktop/laptop/tablet etc). Atlassian applications can't do that, they're running remotely on a server and can't tell a client to open links directly, they can only offer links to the browser for a human to follow if they want. So, this sounds like you have put…

Jira has a built-in xml export, which, by default, will be run daily (or twice daily), and drop it into a local directory. You could copy or move those over to another file system (or even mount another file system into place so it's writing there automatically). For a full backup, you also need a copy of the attachments…

A lot of answerers will make an effort to try a translation engine if they do not read/write the language your question is written in too!

Sprint probably should not be a scripted field, but that's not the important bit. Scripted fields are updated after validation, not before. Their "input", which a validator will look at is not taken from the person doing the transition, it is the value that was in there before you started the transition It sounds like your…

Yes, there's a long-standing known flaw with this field type: * Atlassian have had this on their to-do list pretty much since cascading fields arrived in Jira (Well before Cloud was forked off). It is still open, so they've not ruled it out, but we're still waiting to see any progress * This isn't so much to do with the…

Check the team-<long number> very carefully too - last week we had a client complain about the email and tell us they were using the site several times a week. Turned out the number on the site they were using was very similar to the old test one they had fired up months ago and abandoned, and were then getting mailed…

Welcome to the Atlassian Community! There is not quite enough context in your question to be able to help you. Jira does not have any of the fields or buttons you are talking about off-the-shelf, so I am guessing that they are customisations and/or custom fields you have added. The "buttons" could also be workflow options…

Welcome to the Atlassian Community! It's not a limitation, it is by design. Sub-tasks are a component of their parent issue, not items you would rank or size in a backlog, so Jira does not bother to display them by default, they would just be (read-only) clutter. You can get to see them within their parents if you add the…

Welcome to the Atlassian Community! The "switch to" is referring to swapping between separate systems (if you have access to multiple Confluences or Jiras, all of them appear on this list). The drop-down you are showing here that lists space 1 and space 2 is a convenience for jumping into specific spaces in the Confluence…

Welcome to the Atlassian Community! Trello still has a free plan, and that is probably never going away. See https://trello.com/en/pricing for the options and comparison. For your boards disappearing, that's a totally different question. We need to know what has changed - your login maybe, or has someone claimed your…

It will change your data so that it fits and works with the new version. You shouldn't need to care about it. Take a backup of the database before you attempt an upgrade, test it when it completes. You do not need to be looking in it, the upgrade code handles all the changes required without humans getting involved.

You can go from 7.3 to 7.13 in one step. For the rest of the questions, see https://confluence.atlassian.com/doc/upgrading-confluence-4578.html and https://confluence.atlassian.com/doc/confluence-release-notes-327.html

The problem here is not that Jira is not giving any errors, it's the library you are using. If you do something that makes Jira do something, and it is a success, Jira won't throw an error. If you ask it to do something that goes wrong, it will respond, telling you (sometimes very vaguely or cryptically) why it has failed.…

It's more the other way around - it's hard to find a scrum article that talks about sub-tasks at all, they're not what you commit to, so they're not really relevant. The important bit for Scrum is not that "Jira doesn't do it", it's that if you're going to do scrum estimates, you need to do them on what you commit to.…

I'm afraid it's the same answer, and looking to REST can't help - to export the usage of an app, your REST API would have to know how to gather the information, and that means analysing how each app works and tracking actual usage of each function.

I'd recommend 8.13.latest at the moment. See https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html for more detail.

Not sure what you mean by "your view system" - I'm not an Atlassian, and I'm not a Community developer either (this place is not based on Atlassian stuff) to rule out the "mine" bit. Do you mean "every time someone looks at a this page (whether for the first time or as a refresh or re-visit), the view counter clocks the…

There is no way to do this. Each app can inject functionality in all sorts of different ways, and the only way to know what is being used is to analyse what each one does and track down any usage by looking at configuration, logs or even just asking people. 

Ok, I can't debug something that's in a library I do not know anything about, especially if it is not feeding back the errors Jira is giving it when the call fails.

There is no way to fix the names of fields, and that naming problem extends to things like the gadget names, epic reports and so-on. The use of "Epic" throughout Jira is endemic, and can't (yet) be changed. If you rename it to Feature, the issue (type) will work fine, but all the language will be confusing throughout!

Assuming your board B contains issues linked to Epic Test, set the swimlane to select on Epics, or even "Epic Link = Test"

I don't think this has anything to do with "cloud capabilities". Sorry, but could you ask a new question on this? You'll get a wider audience and not have to rely on people like me who are a bit more solid on Cloud vs Server than the vagaries of emails.

The include and include-excerpt functions relies on the unique page name, not the nesting of pages and a pointer to a relative that could disappear without warning or reference. I can't think of a way to specify ../../othertree/page-x in a way that would not break if the target were renamed or moved (using the unique name…

Welcome to the community! I'm sorry, but there is no way to do this. You have to enable anonymous site-wide access so that individual spaces can opt into it.

Welcome to the community! The short answer is "no". There's nothing that would look like "join" or "merge" boards, because that is not what boards are for. But, there's nothing to stop you creating overview boards. Boards are not containers for issues, they are a view of a selection. If you want to see the issues that…