Nic Brough -Adaptavist- Expert

You will need to ask the other people using the system, the person who gave you access in the first place, the people who asked you to use it, or even just people you can see in the system.

The screenshot says that there is an automation creating issues regularly. I think you'll need to take a closer look at your automations.

Welcome to the Community! I suspect you are in a team-managed project, and your project admin has not enabled the "reports" option. As a project admin, go to project settings and look for the features, you should be able to toggle "reports" to on.

I think the first question has to be what you are doing differently to the rest of us. When I grab a pdf of a page, I get several different levels of emphasis on header rows, depending on the level of header, all perfectly readable. With Word, I get, well, a word document. I know it's xml deep down, but it looks fine as a…

You can get reports by clicking on the reporting options. Or running a search for issues in the sprint.

Most of the partners are doing a lot of Cloud migrations at the moment, lots of experience there. See https://partnerdirectory.atlassian.com for finding a good one for you.

You do not. You are either supported with an active licence, or you are not. If your Confluence is that damaged, all Atlassian support will do is tell you to re-install and recover from backups. They'll be able to help you through it, but you will still need to do it for yourself. I think your best option would be to…

>can i create a custom issue type similar to Epic ? No. Jira only supports one, hard-coded, issue type as the Epic. All the others you create will be issue level or sub-task level. >or Can I rename the Epic issue type ? Yes. Test it first though, there used to be a couple of apps for Server that would choke on a renamed…

A lot of people have made this work. Have you tried importing data in the structure given above? The error you are getting suggests you are trying to create sub-tasks without parent issues.

I think you've completely missed the point here. This sentence says it all: "In other applications where scrum is used for example Creative, it would be very beneficial for a landing page for eg. to be lead by both a writer and a designer." Scrum says nothing about assignee, in fact, in your example, it directly says that…

No, the log path does not change. If your Confluence is even starting, it is going to be writing to the application log. You mention /var, which is not where the Confluence log is to be found. Please check the files in <confluence home>/logs

No, it doesn't make sense, but it's also an incorrect statement. As an admin you can grant anyone the permissions you want to (including yourself)

A really simple scripted field could do this in Scriptrunner. For the basics, just counting the issue's subtasks: * add a scripted field to the list of custom fields * set the template to numeric * set the script to simply * return issue.getSubtaskObjects().size() * set the searcher to number-range (in the list of custom…

Jira field options are not controlled by who is looking at them, the options are controlled by the type of issue being raised and project they are in.

Ok, so you're looking in the wrong place here. Your Atlassian account is named as the owner (primary billing contact) on at least one Atlassian system you are paying for. You've looked at the settings on the subscription, which is right, but then you've wandered off into one of the systems that your account is the owner…

There are no "category types", I am not sure what you mean when you say "category". We've been looking at Issue types and Epic-links here, not status or project categories.

Space admin is granted space by space. The person creating a new space is automatically an admin in the new space You do not need space admin to create spaces, you need system admin or create space rights, both of which you need to ask your admins for

Those are not categories of either type, nor are they based on issue types. Those are coming from the Epics the issues have been added to.

Click Spaces in the top menu, and "create space" in the resulting drop-down if you are on Server/DC. If you're using Cloud, then it's Spaces -> View all spaces -> Create space You will need to ensure you have the permission to create spaces (only admins or people in a set of named groups can create spaces. Your admins can…

Ok, fast admin but slow page suggests something to do with permissions on spaces or slow content on the page. I would want to check that the permissions on the page are not complex (basically, have a quick look at how your group is getting access to the page by checking what the space permissions say for how you let them…

Have you tried the sprint reports from the board? If you need something outside the usual sprint reporting, you're going to need to define exactly what you want and then probably run a simple filter for "sprint = x" which you can then report against, including a simple list of issues with all the fields like status, tasks,…

Status categories have fixed colours, and project categories do not have a colour setting at all. Your list seems to be of three issue types, not categories, and they all have the same icon with the same colour. You can select different icons (or upload your own) to get a colour change there. If you're not talking about…

What warning are you getting if you hover the cursor over the waning triangle? I ask because the issue object should be automatically available to post-function scripts.

They're not. I suspect you're guessing at the SQL the boards would be running, and missing 95% of it. If the boards were running SQL for all of their queries, they'd be between 10 and 25 times slower than they are now. 

I'm still not sure why you're trying to do this, or even where. Could you explain what problem you are trying to solve by hiding these?

@John Price has articulated it better than I would have. The permissions management is designed for open sharing and collaboration. So there are absolutely no plans to downgrade it.

Which app was it? Do you get the error if you re-enable it?

The site owner can update most of the details on the atlassian account, get them to log in and change them.

Your instincts are right - you can't find a "change type" because there isn't one, and you need to "migrate to a different project" To do this, set up the new project in the way you want, not bothering with new issues in it, then do a search for "project = old project" and use "bulk edit" to move all the issues from the…

Yes. The basic principle is very simple: * Let user into the one project they need. * Do not let user into all the other projects. The problem you're likely to have is that by default, Jira is open, assumes sharing and everyone who has any form of access should be able to see most things in it. This means you'll find a lot…