Nic Brough -Adaptavist- Expert

I tend to just use the browser on the 'phone, but on the smaller screen, the mobile app for Android is a lot easier to read. I tend not to write on 'phones, but the Apple version of the app is good enough on an iPad. You can get them directly from the Apple store and Google play 

I don't sleepwalk often, but when I do, I seem to put a lot of effort into it, and there's a bit of a theme with washing things. We discovered I was a walker when I was 8, as I tidied up after a party my parents had had, at about 3am. Dad came downstairs because he heard me crashing around, tried to tell me off because I…

You just start editing the page again.

Assuming you mean you want to work for us, see https://www.adaptavist.com/careers - if you are interested in working with us as a partner, then try https://www.adaptavist.com/partner-programme

Ok, that suggests you don't have permission to edit at all. Next thing to do is check the project permissions to make sure you have "edit issue" permission. If you do have that, then the next step is to go back to the issue, look at its status and then edit the workflow for it. Look at the step the current status is in,…

I am afraid not. The REST API does not (yet) expose any of the automation rule administration functions. So, no, you cannot add/edit automation rules over the REST API. One day, maybe, I know there are improvement requests open for it.

Confluence is not an SNMP service. It's being provided by something else running on the Confluence server. If it's a Linux box, the most likely culprit will be the (pretty much standard) SNMP Daemon, which you can configure by editing /etc/snmp/snmpd.conf )

It's not "connecting" the status, more "stopping people getting it wrong", but you can achieve this. You'll need to do a bit of mapping on exactly what you want to apply where, but it all gets done in the parent issue's workflow. Imagine a very simple case, where the issue workflow is "to-do -> in progress -> done", and…

Cloud doesn't support functions that would do this. The best you can do is use the cascading select (what you're trying to do is technically a single value for a single field, so there's nothing wrong with your export)

Your automation will need to search for all the issues that need to be changed and for each one, transition it through the workflow to released. Have a look at the "transition" action in the Automation options.

Sub-tasks do not have an Epic-link themselves, they derive it from being part of their parent. And it's already in the display in your screenshot Their parent issue is shown at the top left already (your screenshot shows com-1 / com-4 )

There is no simple way to know if an app is in use, because an app can do all sorts of things and some of their activity might not be even traceable. Most apps don't have a way to record when they've been used either, so you can be a bit stuck. Even defining "is used" can be hard - imagine you've got Scriptrunner for…

I think you have misunderstood my use of the word "commit". When the team selects one or more stories to work on during a sprint, they commit to delivering those stories by the end of the sprint. And the point of this discussion is that they commit to the stories. Not bits of stories, but the whole story. The pieces of it…

I am not sure that it is, but I haven't got one to hand to check. If it is available, you can do it by running a search for the issues you are wanting to be emailed about, save it as a filter, then click on "details" near the name of the filter. In there, there is a "subscriptions" link (hopefully!)

I want to question why you would do this? If people can see a page, they can take a copy of it if they want, and in any format they want. The export to word and pdf are a convenience for people who want to do it, and have the benefit that they'll produce something that the downloader probably won't need to waste time…

Quick filters do not take parameters like that. You have to define JQL for them. JQL does have functions that might help though - see https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/ and check out the version related functions - an obvious one might be "version in…

Could you tell us what errors you get in the logs? (Not in a video - just the plain text)

Technically, because one (or both) of them would not be a burn-down chart. Your board has a setting of "what to estimate on" and that one single value is what you burn down on. You do not burn down on another estimate. However, you can get Jira to show you these charts. If you change the estimation setting on the board,…

You can't create a personal space for another user directly. You would have to enable "people can create their own personal space", get the user to use the option, then disable it again.

Your "expected outcome" is wrong - you're supposed to be able to add attachments via the description field. But the then "not displaying them" is definitely a bug, it will need to go to Atlassian as a support request.

Where? I mean where is the code that you'll need to run going to be executed? Validator? Post function? Scripted field?

That was an exam question which should not be posted publically.

Welcome to the Community! This could become quite a long essay with lots of paths, so I'll try to shorten. The Java API for Jira still exists. It has to, otherwise the software would not work. But I do not think that is really what the question is. You say "I want my Java web app to submit issues to my service desk" - that…

Could you explain a little more about what you would get from an e-signature system? I'm not questioning your desire for one, but to be able to make a suggestion, we need to know what exactly you envisage it doing. For example, a Confluence page is supposed to be a living active collaboratively-maintained document for…

Sorry Dave, yes, I should have mentioned the alternatives! I slipped up this time!

>Nobody needs a sub-task to be alone in the dark and cold. Yep, they're not, they're part of their parent! >We want a usable Themes-Initiatives-Epics-Story/Task structure, Epic-Story-Task is built into Jira Software, so we already have that. Atlassian recommend the use of Advanced Roadmaps to go up into Themes and…

Jira uses the ip address of your exchange server, and yes, it fully supports IMAPS. If you're asking about the ip address your server needs to accept connections from, that's a range for Cloud - see https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

Boards are not containers for issues, they are a selection of issues (defined by a filter) So, to get issues on different boards, make the boards select only the ones you want on each board. If your first board selects for a project, it'll have a filter like "project = xyz". So change that to something like "project = xyz…

There's no way for us to know why the admins creating these workflows have chosen these codes. However, the default behaviour for Jira is to name a workflow after the project, (if you're creating projects with new workflows), so my guess is that it's quite likely the letters are project keys (also, most admins will forget…

No, sorry, I must have written that badly. It's not "needs are wrong", I'm questioning why non-unique and/or unfriendly urls would meet them. I can't think of a way that they would. If it's not public information, why are you exposing the system? If it's secure information, why are you putting it in an insecure place? I am…