Nic Brough -Adaptavist- Expert

Generally, the name you want the site to have! You'll need to give us a bit more context if you want a better answer than that. What are you doing and where is it asking you this?

What error message is the proxy giving you when you visit it on your external url?

They're also listed in full in the system information page (on Server/DC)

You need to change the base url to match the url you are going to be running Bitbucket on See https://confluence.atlassian.com/bitbucketserver/specify-the-bitbucket-base-url-776640392.html

Try it on a test system first, if you are worried about it. But generally, no, there's nothing more than that (and read the docs). Installing an app is nothing to be nervous about.

No, it doesn't log this directly. You may want to have a look in the audit log, but bear in mind that gets cleared out regularly.

I suspect you have the resolution field on the create or edit screen for the issue type, and it sounds like you may have added "Unresolved" as a Resolution option.

I assume you mean Apache Tomcat, not Apache. See https://confluence.atlassian.com/doc/bundled-tomcat-and-java-versions-1005786018.html

"su - jira not work" suggests the Jira user is set up correctly, as a non-login user. You can change that by (carefully) editing /etc/passwd to change their shell. Change it back when you've finished the test.

Right, you'll need to work on a replicated copy of the database to avoid damaging it (or take Jira offline while you do this) You'll need to read the jiraissue, changeitem, changehistory, worklog, jiraaction, customfieldvalue, customfield, and join bits of them to cwd_user. Please, don't, you're just making yourself…

Welcome to the Community! I'm afraid we can't tell you this. That field has been added by one of your administrators - you probably need to ask them what it is for (or the people or team they added it for)

That's just telling you some of the settings. I assume that "as service isn't restart" means that "when running as a service, it tries to do something, but fails"? You'll want to look at several things: What does the service startup tell you the problem is? (I don't know what service system you are using here, so I can't…

You don't have access to the database on Cloud (as you've tagged this), so there's no point in asking technically. But if you actually mean "server", then the simple answer is "don't". The Jira database is absolutely unfit for any form of reporting, and you probably don't want to have to learn how to build all the…

The error you are getting is a certificate issue. The sslHandshake means that the two machines were not able to agree on their certificates matching. What is the difference between the two SoapUIs you are testing this with? Are they using different key stores? Did you install the same certificates for them both?

This looks like your build environment does not have docker installed and in the executables path.

Your REST call looks correct to me, so I'd want to do some debugging on the message it's coming back with. Two tests: 1. Can you create the issue over REST without the Epic link field? (i.e. same code, but don't put in the line that sets cf_10003) 2. Can you manually create the issue, as the user making the REST call, in…

No, there's no way to do this - the deck of cards is a layout thing, not a data thing, the browser has to do everything in the page in order to render it. So it's always going to execute all the queries you bury in the page. If the queries are timing out, then you'll need to simplify or remove them entirely if you want the…

You've probably either installed it as the wrong user, or you've run something as the wrong user, and it's changed the ownership or permissions. This isn't really an Atlassian issue - the permissions on the files on your server are up to you, but I think you'll find that what ever you have done, you have ended up with…

Hmm. There's something wrong here - the first line in your screenshot should read type/status/unresolved/label/+more/[empty field]/search/switch-to-jql Having organisations and that pop up message might hide some of the missing things, but not all of them. Only way I can think of getting rid of them would be to mess with…

We can't tell you that, we're a community of people here to talk about Atlassian, and we've got less access to it than you do! You'll need to get in touch with the administrators of this Cloud site - try asking the people who asked you to use it or let you into it!

Check the space configuration and look for the permission settings tab. I'd guess your account does not have a tick for the "delete" permission.

Go to the project menu in the menu bar and click "create project". You do need to be an admin to do this (or enabled to create team-managed projects if you are on Cloud rather than Server)

It's nothing to do with the web-service Trello is providing, you need to look at the system you are using to run the browser.

What does the +more menu contain?

You will need to talk to your administrators (not the Atlassian community - while we're very happy to answer questions about usage, we are not your admins, and have less access to your systems than you do)

Sorry, no, that's completely the opposite of what I said (or tried to say, my prose is sometimes very weak) When you map a CSV field into a selection type field in Jira, you have to tell Jira what option for the list to map it to (admins can use the option to create new options and set them)

No, because text fields in Jira contain a single value. On the follow-up, yes, but you'll need to map all the text in the CSV to a single option in the select field.

This makes me think your processes are not setting the resolution when you close issues. Jira (mostly) does not use status to indicate whether an issue is open or closed, it looks at the system field called "resolution", which has no (coded) relationship with status at all. In the database, the resolution is a field on the…

Hmm. I think this needs to go to Atlassian, as it looks like a bug in hibernate. I would want to check your database is configured correctly, as there is a warning about propagation at the end, but I don't think that is causing the problem, and the admin configuration checks would be warning you if they were.

What are you thinking of as "size" here? Number of pages? Physical volume of uncompressed text in the content? The space taken up by the line for a page in the database? Comments? Attachments? Does the page history count? Most of those metrics are not really that useful when thinking of a migration though. What matters…