Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! That is not how sprint estimates work. In the case of your story that has 13 story points on it, and is the only story in all three sprints, then you have: * sprint 1: 13 points estimate * sprint 2: 13 points estimate * sprint 3: 13 points estimate You should not be amending the…

Hi Gergely, The backlog is sorted by the "order by" given in the board filter. In some boards, it really is a saved filter in use, so you can edit it. The default for these is "project = <something> order by rank". In other boards, you can't edit the filter. Note that if you change a filter to order by anything other than…

Proper sections, and user macros (DC Confluence has both of these) Better reporting on user usage would be nice for some admins (I don't need it, but some less experienced admins who won't push back on silly "requirements" from the business would appreciate it)

Atlassian do not have support for free or starter licences (up to 10 people, paying $10 a year), they redirect you to this community. We can try to help, but you'll need to explain what part of the migration documentation you are not understanding and maybe why you think you are "going in circles".

Welcome to the Atlassian Community! You could click on it to toggle between "just this issue" and "issue and its subtasks"

Hi shivani, Your "requirement" is broken. 2,000 options is not usable for your humans, however you do it, so you should take another look at that, rather than trying to bodge your software. Why do you think you need 2,000 options in a field?

You need to log in as (one of) the owner(s) of the account. Atlassian, like others, have a strong notion of ownership.

Welcome to the Atlassian Community! The external issue id field is almost always used to import a redundant identifier from a legacy system. There's no documentation on it because of that - the content is nothing more than a string of text from the old system.

Welcome to the Atlassian Community! Create a new workflow that suits your sub-tasks, and then edit the project's workflow scheme so that it tells the project to use the new workflow for the sub-task types.

Welcome to the Atlassian Community! Jira 1? Wow, that's very very old. I've been an Atlassian admin since <mumble date that screams that I'm old> and I started with a Atlassian between Jira 2 and Confluence 1. But, Jira 1 to Jira 3 is not difficult, as long as you go through Jira 2. I have a feeling that your numbers are…

Hi Dan, This looks like an admin has added a validator to the project that says "you need to fill in the field called 'Validation Summary'" Automation can not override the workflow, you need to either fill in the required field, or talk to the project owners who created the rule.

Yes, very tricky. On DC/server, there are some tricks you can play to lie about "data on this issue changed", but I have not found a way to lie about it on a Cloud system. If you change data on a Cloud issue, the change is recorded. It is what issue trackers do. (The exception for Jira is ranking, that happens too much for…

No. It absolutely is not.

Welcome to the Atlassian Community! TLDR: it is a copy When you "attach" a file to a remote service like Trello, what you're doing is handing it a copy of the file you tell the upload process to use. Imagine the old-school way of doing it - your solicitor asks for a copy of a doc, you photocopy it, and give the copy to…

Welcome to the Atlassian Community! What part of Google workplace are you using for online chat? Meet, chat, or messages? (I know that's a fuzzy question, as Google are trying to move to something more unified) Atlassian only has Slack for Virtual Agents at the moment. An MS-Teams integration is next on the list, with…

Hi Guy, Is it possible that your user has selected their profile to work in a language/region that uses a standard date format instead of the US one? When we're talking about this, it would be useful if we could use numbers and date formats that leave no doubt in the examples - instead of 1/3/y, which is the first of…

Hi Simon, JSM does not really have a big use-case for sub-tasks. This is mostly because they are completely irrelevant to the customer raising the requests, and most Agents don't need them - they will tend to create issues in other development projects to cover bits of requests that need someone else to look at. You can…

Welcome to the Atlassian Community! You can not make issues work as though they were in a different project, no. The closest you can get is to use your Kanban or Scrum boards (create via the Software project, or as a personal board) to include issues from other non-JSW projects. Issues included this way will still follow…

Welcome to the Atlassian Community! What do you mean by "spin off migration"? Could you tell us what you have done, and how it has been done?

I suspect the macro that is broken is also breaking the "delete version" function. Confluence runs a lot of the code that renders a page when you try to delete a page (I don't think Cloud and server are very different there), so if it can't render a macro, there's a good chance it can't get through "delete" as well as…

Welcome to the Atlassian Community! The "volume" as I read your question is useless to show on an issue, as it's always going to be 1, meaning "this issue". But reporting on the number of issues by request makes sense. I would * Create a filter for the issues (requests) you are interested in. (Project = XYZ, or "project =…

Welcome to the Atlassian Community! The tech behind your old wiki is not that important. PHP for example is a way to serve up pages, but the actual content could be being served up with several other technologies (jsp or .net stuff for example, could be generating the HTML that goes to a browser) Confluence used to have a…

Hi Kolton, If "remaining story points" is what I think it is, then you absolutely can not use it as a Story points field for a sprint estimate. The name implies that the value will reduce over time, and that is not how Scrum works, it will break all your reporting, boards, velocity, and the rest.

Hi Will, Using other fields for resolution will not work. Jira looks only at the system resolution field, adding your own custom resolution field is of no use. You should always do what you suggest in option 1, if you have a situation where an issue might be resolved with different resolutions. Obviously, make sure there…

Welcome to the Atlassian Community! It is important to understand that there is a third piece of software involved here. Bitbucket is not a Source Control Management system like Subversion, it is a management layer for an SCM - underneath Bitbucket, there is a git system running. What you would be migrating between is…

For Server and DC, @Mayur Jadhav 's answer remains correct. For Cloud, Atlassian have eliminated the project ID from the UI, you have to make REST calls if you want to use the ID in applications that have not yet been updated to using project key. Start…

Hi Maru, I assume you mean a field that you can type something into, but the browser never displays the content, traditionally just showing a number of stars unrelated to the actual string length. As @Rebekka Heilmann _viadee_ points out, it's insecure, you should never be storing passwords in Jira (or anywhere other than…

That is changing - JWM is going to be licenced as a separate application like JSM and JSW. I can't remember if it is a Cloud only change (DC unaffected), or when it is planned for. The last time I read about it, it will only apply to new licences (if you're already on JSM or JSW, JWM will remain included) Edit - it changes…

I doubt you have regulation that says "you have to format an identifier in a particular way". You will have regulation that says "your identifiers must be unique". Which means the Jira key is fine. Or possibly the id in the database, as that won't change if you move an issue from one project to another. It sounds like your…

Yeah, it's a "fun" one. One thing I didn't mention - scripts for scripted fields often run twice in some places. If you stick some "log that this script ran into atlassian-jira.log" and then have a wander through some searching, reporting, dashboarding, viewing, editing and transitioning an issue that has a scripted field,…