Nic Brough -Adaptavist- Expert

No, the usage of the workflow by other projects (not boards, boards don't have a direct connection to workflows - they connect by selectings issues from projects, and the projects are connected to the workflow) does not matter here. The text that says "don't edit this workflow" is there because the workflow was generated…

I don't think that is a Scriptrunner field. Scriptrunner scripted fields display as just "Scripted field" in the field type. I think that one is being done by another app.

You cannot do this. Status (which determines which column an issue is in on a board) is not a simple field you can just set, it's an indicator of where the issue is in the process. A status change is actually done as part of a transition, and when you're creating an issue, the system is actually doing a "create…

Scriptrunner on Server can bypass field configurations as it's got direct access to the API.

I am not sure the question makes sense. You don't "generate REST API" for Confluence. Confluence has a REST API you can make calls to. There's nothing to "generate" See https://developer.atlassian.com/server/confluence/confluence-server-rest-api/ for how to use it. If you are thinking of generating API tokens or keys,…

Ah, I see, yes, it saves it and then returns you to the editor. Your changes should have affected the workflow now, so you should go look again at reconfiguring the board.

There are permissions that control some of the things people can do, and when someone can't do something, it usually hides the options in the GUI.

Ahh, no, I see. You are looking at a team-managed project. These do not use issue type schemes, they are configured individually. Your first screenshot there shows that you've already added subtasks to the project, so all you need to do is go to an issue you want to break up into sub-tasks and click "add a child issue"…

It's not. That issue type scheme is not in use in the NTP project. The NTP-10 issue is of a type called "Task" and has the little white/blue tick icon. That scheme does not include "Task", so it is not used by NTP. You can't have an issue of a type that is not in use in the project. NTP is not using that issue type scheme.

Ah, those two screenshots are really useful. The first one shows us the issue types that are in the default issue type scheme, but paired with the second, there's a dead giveaway. The icon for NTP-10 is a white tick on a blue background. The default issue type scheme with the sub-tasks in it does not have tasks in it. So,…

You have described exactly how Jira Service Management handles requests here. With JSM, you set up a landing point for your customers that basically says "what type of request do you want to raise", which then takes you to an entry form which is definable by the request type. So I am not too sure where you are stuck in…

This looks like someone is adding dates to your cards. Do you have other people using the board? Or any power-ups that might be doing something automatically (Butler for example)?

Ok, two more things to check. Your first screenshot is the list of issue types. It tells us that you definitely have two in your system, but have you associated them with the project as well? What does the "issue type scheme" for the NTP project say? Does it include either of the sub-task types from the global list?…

Welcome to the Community! However, I think you are in the wrong place. This community is here to talk about Atlassian stuff, not networking problems..

Welcome to the Community! At present, you will need an app to do this. The reason status can be changed there is that status is not a field, it is an indicator of where an issue is in the workflow. You're not actually editing the status with that drop-down, you are triggering a transition from the current status to the…

Welcome to the Community! To create a sub-task, you have to have added one or more sub-task types to your project(s). In a team-managed project, go to Project Admin -> Issue types and look at the list of types available, At the bottom, there is a "sub-task" type you can add. In a company-managed project, go to Project…

Bitbucket_base is used in some places to hold the bitbucket base URL for their functions, it's not a Bitbucket variable itself. Bitbucket_home is the root of the directories that Bitbucket will keep its working files in on its server. When you go to download Bitbucket, it will ask you if you want an installer for Mac,…

What error message do you get when you do that?

Welcome to the Community! That means what it says; nothing is responding to your call on the URL you have given it. You'll need to change it to use the actual address of the host you're trying to reach.

This should go to Atlassian as they can, and will, shut down Trello accounts doing this sort of thing (we've seen a load of bots do much the same with Jira Clour recently). There's no "formal" route for that at the moment though, so I've asked Atlassian to work off this post!

Welcome to the Community! You will need to talk to Atlassian (Trello) support about this, as we in the Community have no access to billing systems. Go to https://trello.com/contact and use the last option, for "contact support"

This has nothing to do with Atlassian stuff, so you are asking in the wrong place. But, it's not hard to see what is wrong - the error message you've posted is clear that your /etc/sudoers file is incorrectly written or corrupt. You need to edit that file and correct the errors in it.

I think https://library.adaptavist.com/entity/send-custom-email is probably most of what you need.

Welcome to the Community! Trello (Atlassian) take regular backups of all the Trello systems, for disaster recovery purposes. There's no backup available for end-users. Добро пожаловать в Сообщество! Trello (Atlassian) выполняет регулярное резервное копирование всех систем Trello в целях аварийного восстановления. Для…

Index corruption can be caused by all sorts of things, and the only way you're going to find it is by investigation and monitoring. The first thing to do though is a full, locking, re-index. This will recreate the index from scratch, giving you a clean, uncorrupted index. If the damage was done by upgrade, migration or a…

Welcome to the Community! There are four ways a human can get to see a Confluence page: * They have a Confluence account with permission to see the space * They are a Jira Service Management Customer and the page is in a knowledge base for the portals they have access to * You enable anonymous access to the space the page…

I am sorry, I think we need some more information. How are you doing this "update of a field"? You have said "Cloud" when you raised the question, but it sounds like you are writing to the database directly (which you can't do on Cloud), so I can't work out the update method.

Welcome to the Community! This usually means the key you have provided for a process to run is not a valid ssl key for the connection or login. You will need to give the process a valid key.

Welcome to the Community! There is not enough context in your question for us to be able to answer it. Permission for what? Which Atlassian application? Is this ec2-user a human or a service account of some sort? Where is "unable to initialise policy plugin" coming from? What app is the "policy plugin"?

I cannot work out a way to do this in Confluence (or any other software). If you want variable code-blocks in a system, then you need something that will draw in your raw code as people read it. The obvious answer in Confluence is to include pages or other data in macros that point to your code snippets.