Nic Brough -Adaptavist- Expert

No. See my previous answer for upgrading the version of the software. You already cannot buy new licences for server systems. But you can renew existing ones and change the tier of users for existing licences As you say, the changing of user numbers (not to be confused with upgrading the system) ceases in a couple of…

You can only copy the value of a field between fields of the same type and content. With a cascading-select, this means you can only copy a value when you're going to the same field on a different issue! Cascading fields don't actually have two parts, when you look in the database, there's a single value stored! And, as…

Generally no, the UX designers for Jira have (rightly) not chosen to implement pop-ups that get in the way of using Jira. There are pop-ups in it, but they're related to using Jira and not configurable as ad-hoc interruptions.

Personally (not an Adaptavist recommendation, as I try not to advertise), I have a soft spot for K15t's Backbone. I may be biased by having spent time with K15t at summits and ACE's and having had a few chats with them where I've said "I have a client with this problem" and they've added something to it that fixes the…

Yep, it's not quite random, but the algorithm isn't explained in full. The guides I want to add to the answer here are more notes than explanations: * It won't select users who have been disabled or deleted (because that would be pointless - they can't even log in, let alone let you in!) * It priorities the original author…

>"New Issue Type" allows me to move to only one issue type, not all the issues available in Project B. The list of possible issue types is of course all the issue types the target project has in it, but it is limited by the general type. If your current issue type is a sub-task, it will only let you move to sub-task types…

The rationale is not really a rationale, just an explanation - Atlassian just haven't got to it yet. Team-managed projects are relatively new, and they're trying to build them from the ground up. "Epic link during create" has not made it to the top of the to-do list yet. The way to do it is "use a company-managed project"…

I don't know where you would need to look beyond apps that could be added to Confluence Cloud - these would be listed in Admin -> Manage Apps, and I would imagine whatever the app is (if there is one), would be pretty clear in its name or description. To be perfectly clear - Confluence is not doing what you are reporting.…

Welcome to the Community! Normally, I'd answer this sort of question with something that gets us to explore your usage a little bit more before we landed on one or the other as the better option for you. But your description is really clear, and I don't need to ask. @Michael Pryor 's answer is exactly what I'd say too.…

Jira does not provide anything like that. Velocity is a team measure, not an individual measure, and it makes little or no sense for individuals anyway. So Jira does not bother to do it. What problem are you thinking an individual velocity might help with?

You do not. Jquery is a structural part of the software and ripping it out and replacing it with a version that has not been coded for is guaranteed to totally break your system. What problem are you trying to solve here?

This strikethrough happens when an issue is resolved. An issue is resolved when the resolution has any value at all. The most likely thing that has happened here is that an inexperienced admin has added the resolution field to the edit screen. The resolution field does not let itself be left blank when it is on an editable…

There is no free version of Jira to download, so I am not sure where you are looking. However, if you mean you have created a Cloud Jira, then the admin account is the one you set it up with. If you mean you have downloaded Jira Server, then the admin account was the one you were prompted to create during setup. You'll…

This happens when the board filter already is correctly ordered by rank. You do not need the button because it would not do anything.

Jira sees an issue as "open" when it is "unresolved", meaning that the issue has no resolution set.

Welcome to the community! You can include the "Epic Link" field in your export, that will tell you which Epic a story is in.

Change the board filter to what you said: Project in (A, B) or ( Project = C and sprint in openSprints() )

I think you may have answered your own question! Run a search for 'status = "Ready for Release" '. That's pretty much it, you'll get a list of issues in that status. But there's a lot you can do with that on a dashboard - my instinct is to * Add "and fix-version is not empty" to the query. * Add "and fix-version in…

Welcome to the Community! I'm afraid the display of the project type is hard-coded. It's also not that important, other than for telling people broadly what the project is for. Why would you like to change it? (If it's about language, then it does get translated from Australian English into whatever language you select,…

Welcome to the Community! There's not a lot we can tell you here. The error "not a valid URL" is pretty clear though - you have given Bitbucket a URL that does not have a repository on it, or really is just totally invalid. You'll need to ask the people who own the repository for the correct URL.

You will be able to upgrade as long as your licence ends after the release date of the version you want to go to. But yes, eventually, new releases of Server will stop completely, there won't be anything to upgrade to (unless you jump to data-center, which will continue development as normal)

Some Atlassian systems sync more slowly than others, so if you're going to change the email addresses, you might find it takes a few hours before some of the systems catch up, so you might find some emails go to the old address for a while. For the account that is going to go through a couple of changes, I've had a couple…

Welcome to the Community! Unfortunately, that is what it implies - we are a community of people here to talk about Atlassian. We are not your admins, who are the only people who can grant you access. You'll need to identify and talk to your admins, we can't help you. Start by asking whoever asked you to log into their…

Clicking "Help", the (?) next to your profile, then finding "About <system>" will tell you Server, Cloud or DC, as well as the version if it's not Cloud.

Welcome to the Community! A migration to Cloud and a couple of merges for around 1000 users is unlikely to be a small project, I very much doubt you'll get it planned, tested and executed by March unless you do some quite radical housekeeping, unless your systems are so simple the JCMA can handle it all really easily. For…

Welcome to the Atlassian Community! I can't see anything Atlassian in the question, could you expand on it please? Explain what it has to do with Confluence?

Actually, no, it's not going to copy schemes either. It just sets the new project to use the schemes the one you choose to share with is currently using!

That won't quite work - comments are not fields, and a lot of the validators don't check them. You'll need to find a "comment required validator"

Because people don't understand that the Epic Link and the Issue/sub-task relationships are very very different things.

Welcome to the Atlassian Community! I think you may be in the wrong place though. This community is here to talk about Atlassian stuff, and your question seems to have nothing to do with anything Atlassian. My guess is that your software providers are using an Atlassian product for documentation and you have clicked on…