Nic Brough -Adaptavist- Expert

Yes, this is just "read the issue history for the data you want"

Yes, change your JQL to say "and priority is not empty"

Welcome to the Community! The best thing you can do is get access to your email restored, then use the account to add another administrator with another email address. If you can't do this, then all you can do is contact Trello support ( https://trello.com/en-GB/contact#/ ) and give them all the details they would need to…

It's not a case of "recommedation" or "agreeable" here. Your team needs to either start doing Scrum, or establish how they can use a Scrum tool to not do Scrum. >even after adding the post function for updating the resolution field, the resolution field doesn't get updated? I am stuck on this one, the post function should…

The default (to "do not notify me on my own changes") can be changed by admins too, so if this has just started happening, your admins have flipped that flag. It's not a bad way to do things, but if a user has not customised their profile in any way, then they will be using the default profile settings, and if those…

What was done to the issues to change their status to done? Does the history show "status changed from something to done" anywhere?

This can happen when you've highlighted the area the macro is in as a header. Your display looks like you've done: h1. So what's next h2. {toc} If this is the case, then what you really want is h1. So what's next {toc}

Not quite. Your list should be: Field Config Workflow validator on the create transition SR Behaviours But there are problems with them - the REST API won't tell you about the validators or the Behaviours. The only way to work those out would be to read the workflow and parse it for the use of a validator (which could be…

I don't understand what that has to do with the question of whether you want to let people use your Confluence or not. (The nature of the log4j attack means you can only be attacked by a Confluence user that you have given certain permissions to, so it's an irrelevance to this conversation)

Welcome to the Community! What do you mean by "it keeps creating under this other specific user"? Do you mean you are clicking "Create" at the top of the screen? If so, that's the problem - that is page create, not space. Personal spaces are created from the drop-down in your profile at the top right.

I assumed it was the built-in message fields (from the Jira Toolkit)

Filters are defined searches that return a list of issues matching the question. They don't get put on issues, they are used to find and report on issues. Boards (and backlogs) use them in the background to decide what issues to present to you. If you do not have "board settings" or similar under the ...more or ... towards…

Ok, that probably rules out the "unsupported content" suggestion in the error message. You will need to read the logs for the detail of the actual error. There are a number of things it could be, including, but not limited to: * A change of permissions that means you no longer have "create" permission (between the time you…

I didn't have any particular favourite as a kid, that I can remember. But as a "yoof", I bought a pair of 1460 DMs and a leather jacket shortly after I was 18. The jacket lasted many years, until the lining wore out, and I still have it as evidence that I could actually paint. I'm on my 9th or 10th pair of DMs now, haven't…

Yep, but it is a tweak you have to do to your installation. Find, or create if it isn't there, the plain text file called <your Jira home directory>jira-config.properties Second, add/update the line ops.bar.group.size.opsbar-transitions=4 I've said 4 as an example from one of my Jiras. Jira assumes "2" if this line is not…

Welcome to the Community! JQL searches for issues, not projects, so you can't do this. "My projects" just means "projects you have access to", not "projects that contain issues where I am the assignee" You can, of course, search for issues where you are the assignee, but you may have projects where you do not (yet) have…

It is the only way, and you don't need to do anything manually. A single change to map the "Won't fix" into the "Done" column will fix it all permanently.

Yes, you said that already, I've already explained what's there, why the function is very unlikely to ever make it to the top of the pile of improvements, and how you can do it for yourself.

Actually, sprints do not belong to projects. They are created from boards (which can be looking at many projects), but do not belong to a board either - a sprint can appear in many boards, when issues the boards select for are in the sprint.

No, Jira does not trap project adminstration in a way that could be used to trigger the send of an email. Notification emails are all based on issues, not admin. The audit log does record those changes, but it's just recording them, there's no email functions for the audit logsging.

In addition to the (correct) answers that say "add a field that you do not show to the customer", I want to say: Consider automating it - if the issue is being created by something that is spotting an error, let it set the field to "system error" Do not misuse the resolution field for this. Resolution is a broad category…

Jira (and its addons) only support POP3 and IMAP (and their secure versions). You'll need to tell your company to not downgrade their mail servers.

Are you using internal user accounts, or an external directory? I ask because this can happen when the external directory is having connection problems, or is incorrectly configured (usually when the user in Jira that connects to it has read-only access, but the directory settings in Jira tell it that they are read-write)

Er, see the previous answer? Although that is specifically for Access rather than your site, it's the same answer - Cloud does not use SENs. Why do you think you need it?

Could you explain what this has to do with Confluence? Zerotier is not an Atlassian product

You'll need to ask your Outlook users to turn that function off.

No, I don't have any tricks for that. My instinct is always to keep request forms simple enough not to have to think about having sections. If a form seems to needs sections, it's probably not going to be friendly enough for the customer to actually spend the time thinking about it enough.

Can you confirm that your people are entering plain text into the text fields in the issue? Not copying and pasting from other systems with complex formatting, or entering complex text with (for example) emojis in it?

I am not sure that I understand the problem. I can't see anything wrong with the CSV export (which gives me data I can open in excel in the same shape that the "open in excel" button gives me) It sounds to me like your people are using different fields to store the same data in different projects. When you do an…

Sub-tasks can not contain further sub-tasks. You will either need to use links, or raise bug sub-tasks against the parent story (of which the sub-task is already a part)