Nic Brough -Adaptavist- Expert

I think you may need to be setting the estimate fields as a number of seconds (as that is how they are stored in the database). 4h is the "pretty" format of 14400 seconds, which I don't think Automation understands.

No there is no need for another key (and it wouldn't be a key anyway, your users would have to waste their time searching for a key because it would never directly identify an issue) If you want to insist on having different keys for different issue types, then create a new project, with the right key, one for each key you…

No, because there is nothing to correct. Time tracking is about estimating and reporting the time taken working on the issuea. It does not look at elapsed time. It does not matter that the tasks are being worked on sequentially or at the same time, it's measuring the time spent on them.

Hi anzhai, Your screenshot only shows three issues in the done column. Are the other three also showing in the column (i.e your screenshot was cut off)?

Hi Leena, Jira does not have a currency field, you would need to find or write an app to provide one. The numbering separators are determined by your language/region settings in your profile, they're not actually part of the number data. To change the formatting, select a language/region that uses the format you want.

Welcome to the Atlassian Community! Note that you need permission to edit a saved filter, if you don't have that, then when you try to save an edit to a filter definition, you'll find the "save" button says "save as", and the changes will be created as a new filter, not the one the board is using.

Welcome to the Atlassian Community! Did you have a backup? If not, then the most you can probably do is recreate it (likely to be much easier and faster than recovering from a backup too)

Welcome to the Atlassian Community! Yes, you can renew up to the 15th of February. After the 15th, you will not be able upgrade at all. (Atlassian rarely releases patches, preferring to include fixes in new versions). It is very unlikely that a patch will be released in the next month, and after the 15th Feb, only security…

Hi April, Confluence servers up pages in standard HTML for browsers, but it stores them in its own data format. To publish Confluence content in other systems, you are going to need to write something that can extract the content and convert it into whatever format your website provider can read and serve up. Be aware that…

The status is not what you need to look at. As I said, you need to look at the resolution. You need to add screens or post-functions to the workflow to handle resolution when you go between "done" and "not done" status.

Welcome to the Atlassian Community! On Server or Data Center, you should backup as a minimum, the database and the attachments directory in the Jira/Confluence home directory. The attachments are a simple "take a copy of all the subdirectories and their content". Atlassian recommend using the native database tools to get a…

You say you want this "before they submit the issue" - that implies to me, that you are looking at the issue create process. There's a simple way to do this in company-managed projects - use the field configuration to say "field is mandatory". In team-managed projects, go to project settings -> issue type where it should…

Welcome to the Atlassian Community! Actually, very little. You just need to check that each issue in the sprint is in the right column, and even that is only really important for the done column (the very last column on the board at the right). At the end of a sprint, done items need no more attention from the team, so…

Welcome to the Atlassian Community! I think you may be asking in the wrong place. Atlassian University does have courses, but they are not limited to dates, and Atlassian does not have a "vendor number" - that's something that would be in one of your systems. I do not think your question is about an Atlassian system. I…

Welcome to the Atlassian Community! I think there is a big clue in "Since when I pull in the full project into the board, I am able to complete the sprint". That suggests to me that your board filter or mapping are not including all the issues that are in the sprint (it might be both), but to close a sprint. To close a…

To limit a board to a single project, change the board filter so that it selects only for that project.

So don't give them edit access, just let them have view. The whole point of the publishing process is that view-only users only see the published articles. If they could see everything, there's no point in having a publishing process.

I am indeed, not a lawyer, but I have worked with clients who are being audited by lawyers, and I am simply repeating what they have told me. It's absolutely on-topic to explain why you should not be able to change the author of a page - it is illegal in a lot of places. It's fine when you have a case where you replace the…

Welcome to the Atlassian Community! No. You can't do it on most systems that have any form of security awareness. There are two cases: * The page does not exist at all: you should get an error message to say "page not there" * The page does exist, but you have no permission to see it: you should get an error message to say…

I work with Assets regularly, I'm quite familiar with it (there's a clue in that I'm using the current name for it) The output of a discovery run is indeed a file, but it is one intended to be imported into Assets not some other database that isn't part of Jira.

Welcome to the Atlassian Community! That is the correct behaviour - humans tend to just accept defaults, and labels are not something you usually want defaulted. They are useless if you apply them to (almost) all your issues.

Welcome to the Atlassian Community! No. Jira does not have field-level controls, the editable permission is for the whole issue, all of its fields are editable, or none of them.

Welcome to the Atlassian Community! The most likely explanations are that your board filter excludes the status the issue has moved into, or that the current status is unmapped on the board. If an issue can not appear on the board because of one of those, it can not be in the sprint either.

Change the permissions so that the right people can see the right versions of the pages.

I do not think it is documented, it's one of those things that you shouldn't need to document as the limit is "far more than you would sensibly need"

Hi Eric, This is because "clone" creates a new issue. As it's a separate item to the original issue, Jira has to assume it is new, and hence take it through the workflow as intended. It can not know that you want to start a new issue part-way through your process.

It's the same answer - your key is not valid, or not recognised.

Not from me I'm afraid, I can not replicate this problem on any of the machines I have tested it on (A mix of Chrome and Firefox browsers on Kali3, Windows 11, Linux Mint and a Mac)

Welcome to the Atlassian Community! A 404 error simply means "The site I tried to reach did not have any data to give back to me". In this case, either the URL you have connected to is wrong, or the service is not running on that address. Check the remote server to see what it is doing and where it is serving up the pages.

That suggests that your users do not have the permissions to see the other project, or that your filter does not include any.