Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! We can't really help you unless you can tell us what the problem is. "I am not able to" tells us nothing - it could be an access issue, availability, or even a penguin having a nap on your keyboard for all we know from "I am not able to". Could you describe the problem?

The HTML code for a page is built by Jira as it needs it, and it's delivered to your browser. If you want to see the HTML for a page, there's no point asking us for it, you can look at it in your browser. Most browsers have a "view source function" and the ability to save a page to disk. I would like to question why you…

Then the data will be imported as new issues.

I think the first line of Alex's comment answers that.

Sub-tasks do not have Epics directly, they're linked to an epic by virtue of being part of a story that is in the Epic

Welcome to the Atlassian Community! Cloud services live in the IP ranges given at https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

Welcome to the Atlassian Community! That's not what a burnup chart is for, and it won't work because a burnup chart is showing progression through your estimates, which you don't put on sub-tasks.

It should be the field that you've chosen to use for the board's sprint estimate.

Welcome to the Atlassian Community! No, you only need one DC licence - it's for the whole system, not per node in the cluster.

Ah, ok, those are not issue fields in screens, they are request fields in the service desk portals. They're done in yet another way. You'll still want to get a scripting app if you want to bulk-change these.

You absolutely can not do this with the database - you will break it if you write to the database while Jira is running. Also, you don't make fields mandatory or optional in the screens, so I think you might be looking at the wrong thing anyway. If you don't want to do this in the UI, you'll need to get one of the…

I strongly recommend that you stop reading the database. It's not designed for reporting or asking questions of, and it's a total mess when you're trying to find config data. For field mandatory flags for example, you're going to have to join four tables together to get one way of doing it, and read xml and parse it from…

There's no way to disable parts of the wiki markup, it's all or nothing.

I would take a look at the options for online "password safes". I've picked up "lastpass" for my own use but it is a bit weak in some ways because it does store my credentials online (encrypted of course), and doesn't have any sharing functions. My company uses Keepass a lot, and Keybase is a good place for keys (if you…

Log in to my.attlasian.com and look at the "licences" section, that will list all your current and past licences for the applications and subscriptions you have.

You can take both backups however you prefer to. Incremental or full are both fine, as long as you can restore them to a point in time. Imagine your server died this morning and you asked a consultant like me to build a new Confluence service for you, with all your existing data. I'm going to need a copy of your database…

This means what it says - you've put broken HTML into a post, ()possibly by copying and pasting from an inferior text editor or one not intended for handling HTML). The community software removes it to prevent broken postings, and tells you that it has so that you can see why your post doesn't include it

"Table 'confluence.spaces' doesn't exist" implies a damaged or non-existent database. I am sorry to say it, but we do not have enough context to work through the question. Could you describe your database and system install, and how you have installed (or upgraded) your confluence?

Welcome to the Atlassian Community! There is no "permanent lockout". The 24 hour block is just to stop 'bots hammering the site and handing a flag to their owners. As a real human, you'll be able to keep going. And Atlassian will never lock you out of trying again. You don't need to hear how many of their exams I have…

Welcome to the Atlassian Community! >How secure is a free Trello account It is secured at the same level as the highest level of account that organisations pay a lot for. While enterprise-level accounts have some more options around access and permissions, all Trello users have the same security. >is it possible for others…

You'll need to go up to premium to get Advanced Roadmaps I'm afraid. Standard Jira only supports three levels of issues, and doesn't have the functions to rename Epic-things on view if you rename the Epic to something else (but renaming Epic to Feature will no longer break anything other than the human "why are my reports…

Business projects do not allow for board configs, they take their columns directly from the status in the workflow. Could someone have changed the project type?

"Colo box location" is not an off-the-shelf system field, you definitely do have that as a custom field. If you were on Cloud, it might not be on the list of custom fields because it could be located in a team-managed project only, but on server, you only have company-managed projects, so it's either a custom field on the…

This also looks like a damaged database, or possibly a mis-configured one. I'd want to run throug the same debugging you did for Jira.

Yes, it's the Community for smaller users (free/starter/etc), and the support portals for the medium/large users, up until the size where you get a TAM (technical account manager), where you can just contact that human. If you do connect that way, be prepared to answer the same questions I've asked of you - there are…

Depends on what the user directory is - are you using Atlassian accounts, Google, or Atlassian access?

Ok, as I mentioned, a single-select list won't hold a string, they hold an option. To compare an option with a string, you probably want the name of the option, not the whole option object.

I think it's going wrong in this block: def system = cField.getValue(issue) if(system == "Looker (BI)") { userUtil.getAllUsersInGroupNames(['BI']).each { user -> watcherManager.startWatching(user, issue) } The first line there is fine, but what ends up in "system" is probably not what you think iti is. The type of field…

Yes, that's what the doc did say. Apparently, standard doesn't need to rename Epics, as it's not doing SAFe (although you can rename them, it's just the disconnect between "Feature" and Epic report/name/colour etc that will need you to talk to people about)

Ah, ok, sorry, you'll need to get one of your administrators to do one of those.