Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! The whole point of a backlog is that you see issues that need some attention. By definition, it's not ones that are "done". Why are you trying to show "done" issues in a display intended to show you only not-done issues?

So you've now mapped all the status into columns, next question is what data do you have on a "missing" issue. What is the board filter, does the issue match it, and what type of issue is it?

Welcome to the Community! Boards are a view of a selection of issues, chosen by the board fitter. If you go to board configuration, you can see and edit the fitter. They usually default to a simple "project = abc" Epics are a special type of issue and can contain other issues and subtasks. These are done in different ways.…

Welcome to the Atlassian Community! Atlassian has a certification programme, and their certifications are the only ones the community/industry really recognises. Start at https://university.atlassian.com/student/activity/836769-get-certified One quick point - JQL is completely a function of Jira and is only useful within a…

Welcome to the Atlassian Community! The error you have found suggests your Jira is trying to connect to some other system (your user directory system maybe?) and the credentials Jira has for the connection are wrong. The unable to log in will have thrown a different error, probably caused by the inability for Jira to use…

Um, could you explain "task to update the DB contents" - are you running SQL on the Jira database? If so, then part of the problem could be that you are destroying your Jira installation.

What status is the issue in? Is it in one of the unmapped status?

Ok, but why are you telling us this? And why are you duplicating the epic link in the child issue?

Hard to say that there is one single day I would repeat (with or without changes). The list includes some Atlassian related events though. The day that: * Chrissy and I got a little bit tiddly on a cocktail with a really inappropriate name and decided to move in together * Eskarina and Black Aliss moved in with me (and…

Could you tell us what app you have added to Jira to provide this "lock" function?

Then the account the credentials are for does not have permission to see the issue you are trying to work with.

The sprint field contains all the sprints the issue has been in, and the current one. >When closing the sprint moving all the items on the active sprint board to the next sprint by manually editing the sprint number and then completing the sprint (Complete Sprint). Stop doing that. It's pointless and misrepresents what is…

Is your script looping, or is it reading a huge amount of pages and simply having to spend time processing them all? Confluence stops long-running processes to try to preserve resources so that the rest of the system can continue to work. If you're trying to do too much work in one go, then there's nothing you can do…

You'll need one of the scripting or advanced workflow function apps to do that specifically, but the way Jira does conditions is by grouping the checks together in blocks, so you can do things like * user is in group X* and user is in group Y * and user has resolve permission * due date is not past

Probably part of https://www.atlassian.com/software/jira/guides/getting-started/basics

The Help -> About link will tell you what you are running.

Your code is only adding 2, 5 or 10 milliseconds to the date/time For 2 days, try dateToSet.plusDays(2) or dateToSet = dateToSet + 172800000

They are configured directly in their project settings, individually.

Welcome to the Atlassian Community! It is not clear what you are talking about here - When you say "features and sub-features", do you mean Jira issues and their sub-tasks? Also, "the function name" - do you mean the summary of an issue/sub-task, or its key, or the name of the issue type?

I am interested in this (and have the luxury that it's part of my job to look at Atlassian training) Sign me up if you think I am in the right areas

Welcome to the Atlassian Community! The official response from Atlassian is what Scott and Mike wrote. On a technical level: * Yes, you will have problems with users in Russia * No, there's no easy way to bypass blocking. (techies like us can, of course, work out all sorts of ways around it. But it's not easy for our…

Could you explain what you are seeing as a result of this "lock"? Native Jira takes the most simple route for a web application and works off "submit an edit". It doesn't care who has an issue open in a browser, people try to edit in their browser and it changes the issue (unless things are out of date)

The nice thing about the developer licences is that you can use them for just about anything and for many concurrent systems - disaster recovery, development, staging, UAT, reporting duplication, kicking the tyres on an upgrade, etc. And we know that they provide identical functionality that your production system does. I…

This is a known thing in Jira. Jira is not a file server, it is an issue tracker. When you view an issue, Jira starts to load up the attachments into memory in case you want to use them, and that can become a problem when: * You have added large files * You have attached huge numbers of files * You have the attachments on…

Jira considers users from different directories to be separate users, even when the identifiers are the same. When it looks for users, and you have a duplicate ID, it reads through the directory list top to bottom and stops when it finds the first, so it's finding the user in DIR1 and working from that. You've inactivated…

Welcome to the Atlassian Community! Next-gen was re-branded a couple of years ago. It's now team-managed (next-gen) and company-managed (classic) projects 

My guess is "yes", by moving all the "done" status into the last column on the board. But there's not enough information in the responses to be sure.

See the previous answer about the last column on the board being the one that matters.

Welcome to the Atlassian Community! Not all apps add themselves in those two places. What do the docs say to expect from it?

Map your "won't do" and "done" status into the last column on the board. "won't do" is not the usual way to do the end of an issue. It is best supported by have a "done" status, and resolving the issue with a resolution of "won't do", not having a separate status.