Nic Brough -Adaptavist- Expert

A long time ago, you could do it with a flag, but only in some directions - JWM to JSM, but JSM could not be converted to anything else. If you need the issues from the JSM project to work in JSW, your only option is to create a new JSW and move the issues into it!

Issue links are a totally different thing to parent links. They don't even hold compatible data.

Hey Jan, Isn't this more likely a question for Tagia? If you've got a valid project URL, then there's nothing Jira can do. What is the Tagia system asking for in the Jira URL? Are there any notes on how Tagia expects Jira to be configured? You also mention "Server". Could it be that Cloud, being very different software to…

I suspect your other boards are of a different type to this one, not all boards have that feature. There is one way it might vanish. If you were to turn off "allow unassigned users", then there may be code that says "don't bother putting it on the screen". But this is a global setting, and will affect everyone using your…

Welcome to the Atlassian Community! There is no Jira ID for Cloud. You were reading docs for Server/DC installations. Try a run through https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/ (it's a lot easier than the Server integration I think)

I can't think of any way to do it. Without the parent feature, you do not have a hierarchy at all.

Ok, does that "rule User" say it is a role, or a group, or something else? It may well be that someone has already removed the "any logged in user", and added a role of User to specifically let people in when they are added to the project! Which means all you need is your restricted developer to be granted browse in that…

Hi Venu, Most of your code is ok, but it is failing quite early on in the process because you are looking at the wrong thing. I need to question the part of your question "If User tries to Link the..." In Jira, we often shorten "issue link" to just "link". But your code is looking at the parent field as well as issue…

Welcome to the Atlassian Community! You will need to ask the people who set up your Jira to use your Personal Identity Verification card as a method of authentication, or possibly HR to find out why your certificate is invalid or revoked.

Yep, the only layer locked to a project is base-level issue to sub-task, because a sub-task is a fragment of its parent. The layer above base-level (Epic unless you've changed it) is supposed to be a way of grouping things together across projects. You could put in a clunky botch - build an automation that checks if a…

Welcome to the Atlassian Community! No, the XML tag <password> takes text. There's no command to read another file in there. Jira is reading the password to be "/path/to/jira-db-cred.txt", it probably throws a can't read error because you have not escaped the / in there.

Welcome to the Atlassian Community! Cloud and Server/DC have two totally different architectures for apps (plugins). An app that comes as a .jar is for Server/DC. You do not upload anything to Cloud to install an app, you select the app in the marketplace, or give Cloud the descriptor URL of it (that's what you are seeing…

Welcome to the Atlassian Community! Jira is permissive, not restrictive, in the way it does permissions. This means you don't let someone into it and then take away their permission to do something. You grant them the permission to do something. If you don't want them to do it, you do not give them the permission to do it.…

Welcome to the Atlassian Community! The history records the action as the user that was logged in, so yes, a bad admin could do bad things that look like an innocent user did it. I believe the audit log records "admin logged in as X" though.

Welcome to the Atlassian Community! Did you mean to send this to your users? We can't do anything about this, we are dependent on Atlassian fixing it. There's no need for updates to us, we are all watching status.atlassian.com

Welcome to the Atlassian Community! There are lots of ways to report on issue data, that's one of the main functions of an issue tracker! The question here is how you want to compare them, and more importantly, what your reports are trying to tell people about your tracked items. Step back from the "I need a report that…

Welcome to the Atlassian Community! I seem to remember you get an error about the last entry in the expression if the expression is too short. You need to add a week, it needs 7 entries!

Welcome to the Atlassian Community! Yes, you can add fields to the issues to cover these. To list them, run a filter before you end the sprint, because you should not end the sprint until the team have documented why the sprint failed, and how they are going to improve, and the search is easy - sprint in opensprints() and…

True, but the "done" column is "we don't need to know about this any more", so if the developers are using a Scrum board, it'll only show "done in current sprint", and the column will empty out on sprint closure. And they won't bother to read it either, it's done as far as their team cares. 

Permissions is the other one people find quickly - they're fixed on Cloud free (still add and remove users from roles, but you can't change what permissions a role gets)

No, the sprint reports work off the last column of the board. That's why I listed all the "after this team has finished" as needing to go into the last column on each board.

Oh, and also check that all status from the workflows in both projects are mapped into columns on the board.

A board is a view of a set of issues, defined by the board filter, but most people use boards to show only work that the team needs to actively work on. Boards can be divided into two - the board and the backlog (Scrum boards always have a backlog, it's optional in Kanban, but recommended). The backlog contains stuff you…

No, that the Advanced Planner hierarchy, and it is exactly what you describe you want in your question. So ignore my third paragraph; you've already done it! The way AP works, though, is not actually building a hierarchy in a strict structure. In fact, Jira only has two layers: base issue and sub-tasks. Epics are, under…

It's not a saved filter, although you can think of it as just running "Issue is unassigned" or rather "assignee is empty". Again, it is there to help you check that you have assigned all the board issues that you want. If it returns no issues, great, everything is assigned. If it does, then you know you need to do a bit…

Click "edit"

You could still use a Scrum board in any of those teams, as long as they're broadly working in a Scrum manner. It's fine to use Kanban if they work better that way. Scrum is a planned time-box. You pick a bucket of stuff to do in a time-box based on "we think we can get these done in this sprint", and ideally get it all…

Welcome to the Atlassian Community! A template is a predefined pattern used to create a new thing, which can then be amended as needed. A template has no effect on anything it created after they were created. If they did, could you imagine the fun if someone changed the template for a car windscreen? Every car with a…

You can already do it it.

Hi Gabriel, It does not give you sub-tasks, it allows you to add checklists to issues. This could be used to represent sub-tasks of sub-tasks, but it will not give you a deeper hierarchy. You might want to have a look at "Hierarchy for Jira" or "Structure", they do hierarchies