Nic Brough -Adaptavist- Expert

Short answer: The usual reason is poor configuration But I'm afraid "why is my java system slow" is a massive question - you need to look at your entire system, from the bare metal it is probably running on, right the way through to how your people are (ab)using it. Start with the simple question - what is slow, and how do…

You should not have users that are distribution lists for anything other than notifications, they should never be used for making changes within Jira. You will find you can't make API tokens for them because you need to log in as them to get one, and you shouldn't be able to log in with a distribution list.

I re-tested it just before posting that last comment, and Jira blocked us from using the old project key. So, no, this remains an incorrect answer.

Start at https://www.atlassian.com/software/opsgenie/resources

Welcome to the Atlassian Community! Never amend a Jira database, unless Atlassian support directly tells you to as part of a bug fix. If you have only made a couple of amendments, and you've documented them, then you should stop Jira, work out what SQL you need to run to put the data back to what it was before, restart it…

Let's imagine you have a simple Confluence with three spaces: * Space-1 * Space-2 * Space-3 To consolidate, you can * Create Space-consolidate * Create pages S1, S2, and S3 in that space * Move all the top-level pages, with children, from Space-1 under the page S! * Move all the top-level pages, with children, from Space-2…

Chapters? If you think you need chapters in a video message, then your video message is definitely a complete waste of time.

No, there's no way to randomly relocate transitions to arbtrary sections that are intended for other things. I think you probably need to train the customer to use a computer, rather than randomly rearrange a screen.

Then your admins have edited the templates and put in an "if project =" statement, or they've suppressed all the fields that would go into the body of the email in that project

Welcome to the Atlassian Community! How would Excel help you with this? Confluence is a structured wiki with a page tree and free-form content. Excel is for handling lists, not documentation. Because Confluence data is utterly useless in a spreadsheet, there's nothing that could export bits of it. What problem do you think…

"It still doesn't work for users with Okta" tells us nothing about where you have gone wrong setting it up. You'll need to explain what you have done differently to the docs you have found.

Yes, it needs to be run as a full admin - you're replacing an entire service with a new one, that's not something you want any user to be able to do. I am sorry that that is a bit vague. I don't use Windows if I can avoid it, I can't talk about it much.

No. That's too short an answer. A lot depends on context though. The "strict" bit is that Kanban does not have estimates. Kanban is interested in throughput and forecasting, not velocity. Estimates don't help you with Kanban and you can't do velocity without estimates, so that goes out the window. But. Context. Jira…

Welcome to the Atlassian Community! This is what it says it is - if you were to go to Jira, hit "create" and try to create a new task in project 254 fire detection, you will find that either 1) You don't have permission to do it 2) IT does not ask for a description field

Welcome to the Atlassian Community! No, there's no way to do that. Priority is a fixed list. What you're trying to do with this is actually "ranking", where you need a unique id that can be identified compared with any other unique id on other issues to establish which one is higher or lower. Humans don't work too well…

It usually takes a bit of time to stop an application, especially large ones like Jira. Sometimes they do not stop at all, for some reasons (it's not worth investigating these, stopping is generally not something you do a lot, and as you're going to be upgrading, certainly not worth looking at on the current version) Try…

I'm completely stuck, without being able to replicate it.

Welcome to the Atlassian Community! JQL does not say anything about the output from your searches, all it does is find issues from a question you ask. The best way to learn JQL is to play with it. At it's core, the question is "show me a list of issues that match these things:" and those things start off simple - * Project…

The default hierarchy for Jira Software is Epic Issue Sub-task The Epic Link is only set on Issues at the moment. Sub-tasks have a special link upwards to make them part of their parent issues, and Epics have another type of link upwards into the other layers you can add in Advanced roadmaps. Note that you can have many…

Ok, that's not really going to be the best way to work here. I don't think Scrum (sprints) are of that much use in construction - the point of Scrum is that each team delivers a usable object at the end of a sprint (something testable that shows progress in the right direction), not a complete object. It's an iterable…

Yes, you can go directly between those versions.

That would be, frankly, a nightmare to work with. It's going to take you a LOT of work to extract the data, convert to CSV, then import it, and you've going to loose a lot of the data. If the database was not damaged, then your best option is to simply build a new Confluence server, point it at the database and kick off a…

Ok, so how are your company using Cloud differently to the rest of the world?

Server/DC also has Jira Work management, but it's still called "Core" by most of us. Jira Service Management and Jira Software are applications that run on top of a Core installation - if you're using one or both of them, you've got Core running to. There isn't actually much to compare the three applications, they do…

That's fine, you just select "log in with google" instead

The Community is not a place to ask for this, it's not where Atlassian looks for getting features or ideas, and it's definitely not anything they look at as a source for "please reopen". The behaviour you describe is not what Confluence is designed for, hence the "close, not a bug" response. I don't think you're going to…

The content of the body of an email when you're using notifications is generated by sone hard-coded templates inside the installation of your server. If they're blank, that suggests that either * they contain data that Jira cannot render into the body (this can happen when your database is misconfigured, but you should be…

It's definitely something in the new view that is triggering it, but that doesn't necessarily mean incorrect code in Jira. I can't replicate the problem in any of the main browsers I use, even when using them with piles of extensions, and the code you get back from Jira for your browser to render is not set up to allow…

I'm afraid it is not. Even after emptying the trash, Jira keeps a record of the project key you used and will stop you using it again. (unless the project never had any issues in it)

Ok, you're still working with two different accounts here. You had an account (let's call it Rubén-A) but you created a new one (Rubén-Z). (And then there was some stuff about moving email addresses around, but it sounds like that is sorted now) Both Rubéns have done some work in Trello, but it's important to understand…