Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! Projects are not "assigned" to a group. Neither are groups assigned to projects. Could you explain a bit more? What question are you trying to answer with this?

This happens because sprints are handled by having a sprint field on the issues. Sub-tasks are not sprint items themselves, they are a piece of their parent issue. Because of that, they do not have a sprint field. There's an argument that you don't care what sub-tasks are on issues when you're reporting on a sprint, but…

That sounds like you're trying to use epic link at the sub-task level.

Nothing changes, your DC server will carry on working as before. You're not actually moving anything, you're copying stuff up to Cloud.

You can make a Confluence anonymously accessible so that people can read it without logging in and taking up a licence This can be done space by space too, it's not unusual to see organisations who run an intranet for everyone in a couple of Confluence spaces, and then give teams and divisions their own areas that they…

Ok, you will have to write your own app to do that, and, of course, lock down people's 'phones so they can't install other apps.

No. You should never be changing the name of a field automatically. It should be done by admins when the users decide the current name is not as good as it should be.

You'll have to log into the account that did it, go to profile -> personal settings -> ssh keys and remove it from there.

Welcome to the Atlassian Community! It's really hard to tell because you've chopped off most of the information we'd actually need to start diagnosing this. But my first instinct is that you are looking at two different lists, screens built for different purposes.

Welcome to the Atlassian Community! This message usually happens when you have used the key with another account (do not do this, keys should not be shared by multiple users or accounts). If you can't remember who you gave it to, or what other account had access to it, then you'll need to create a new key for your current…

What is the first part of the message? The part that says something like "your push failed because you are over your user limit"?

No. If you de-coupled the ranking, you would not be able to do any sorting on the board at all (and the ability to prioritise within a column is one of the uses of a board). Ranking is not prioritisation, it is more about "what's next" - a factor in that is of course priority, in general you will find you want to rank…

That's still the same problem. Let's say you've got several groups of people, all of whom have "browse project" Security schemes let you say "only group X can see this issue when security level is set to Y". But Sha A wants to be able to say "Group X can NOT see the issue when security level is set to Y". With both…

This is not as simple as you might imagine, and it's worth questioning why you are asking. I'll answer your questions in a different order, easiest first: - What is the best practice for deleting old accounts. Currently we disable the accounts Do not delete them. That causes all sorts of problems in the data, including…

Welcome to the Atlassian Community! "Want to implement IT inventory" does not tell us a lot about what you want. If you're right at the beginning of it and don't know where to start, then there's two things I would start with: Atlassian will always recommend their Insight product first.…

Welcome to the Atlassian Community! It's "technical debt" - it's done this way for historical reasons, and evolution has kicked in over the years, rather than sensible design - Atlassian have modified it to fit every time they've made changes around the area, rather than doing it properly - taking a step back and…

Welcome to the Atlassian Community! You will need to code your form so that when they fill in stuff that should go into Jira, it calls Jira over its REST API, telling it to create the bug report.

Oh, I would also strongly recommend a look at "requirements yogi" for Confluence Cloud if you're trying to use Confluence for requirement management.

There isn't one. There are a couple for Server, but that's not a solution for you if you're going to be doing this repeatedly. (If it's a one-off, you could fire up a development Confluence, add requirements Yogi and the ReqIf importer, run the imports, then migrate it into your Cloud system, but I'm not sure if that would…

Yes, it is bewildering when you first run into Atlassian stuff. I had it easy when I started - they had one single product at the time! Now, it's very different. Trying to keep it short: Atlassian have a range of products, some of them dependent on others, but the main three are Jira, Confluence and Bitbucket. They offer…

No, there's no way to do this. Permissions in Jira are completely permissive, not exclusive.

On Server, there are a couple of apps that provide a "previous status was" condition. Cloud doesn't support that yet, but you can get close with off-the-shelf functions. You need a custom field, and four transitions: Add a field called something obvious like previous-status. * Step 1 -> on hold* With a post-function that…

It's a beautiful day! The sun is shining, instead of working today, I'd rather sit in the garden, tinkering with tech, while the cats "help", mostly by going to sleep in the sunbeam on my leg or next to me.

Yes, you can define whatever columns you want. If it works for you to have "to do" as the title of the third column, that's fine. The only thing you have to remember about boards is that it is only the very last column is "done", irrespective of its name.

"Target version" doesn't work in Kanban. Yes, I can see good reasons to adopt local jargon, as long as the jargon is clear, and you can tell new people coming from other places that have used Jira "it's what we call X here"

I'm afraid you've been hit with a ransomware virus. It has nothing to do with Confluence, other than it has probably locked up a load of the Confluence files. You'll need to get a security person to look into this, and you should probably report it to the police. Your options are limited though: * Pay the ransom and hope…

Hi JG, It's been far too long since we last had a beer! Cloud only does whitelisting at the site level I'm afraid, we can't take it down to project/space level.

Welcome to the Atlassian Community! Yes, the rank changes because the board is sorted by rank, and you are effectively moving the card in between others. The card at the top of each column is the highest ranked card in that column, and the lowest ranked is at the bottom. Imaginr a simple case: To do In Progress Done…

Exports give you the actual data that is in the field, and you are not getting random numbers. Date and time are held as "epoch offsets" - a number of seconds or milliseconds since a specific date. Your field sounds like a dedicated length-of-time field, which stores a length of time in the same way (a number of seconds or…

It is true. To be assigned an issue in a JSM project, the user must be an Agent.