Nic Brough -Adaptavist- Expert

Think of this from Tomcat's point of view. It has a server.xml file that is a) xml, and b) contains stuff it can read. From that point of view, it seems like you have just jammed in a pile of extra text with no explanation. Your problem is not that it is not reading it, it is that your addition is unreadable.

Welcome to the Atlassian Community! To simplify and save space, Jira defaults to showing the first two transitions available and shoving the rest into the workflow button. So, two things: You can choose what order to list transitions in by applying the opsbar.sequence property to the transitions in the workflow (the lowest…

You'll need to add that to each of the transitions in the workflow you are using in that project.

@Adam Rigby had it right, but there's a quirk in there that's not immediately obvious. The board and the backlog are two facets of the same "board". A board selects for a view of a pile of issues. The backlog shows all the not-done issues in that list, the "active" board shows you what has been selected as actively being…

Welcome to the Atlassian Community! If the support system refers you here, then you are on a free or starter licence, which has no support at all. (Only Premium and Enterprise customers have access to telephone support) You are going to have to debug this by working through the logs. It's impossible to start debugging from…

We can't do that, the list is very customisable and different organisations will be using different lists. Jira Software is the usual system that makes a lot of use of different issue types, and it's worth understanding that the core of that gives you three levels or types of issue-types * Epic: You can only have one type…

Welcome to the Atlassian Community! I'm afraid we can't help you. We know less about any given Atlassian system than you do! We're a community of people here to talk about and try to help with Atlassian stuff, but you need to talk to your space owners or system admins about your access, and we can't know who they might be.…

Welcome to the Atlassian Community! And how have you set them up to record where they came from?

That release of Jira onlly shows you a delete button when the screen is not used in any screen schemes or workflows, even inactive ones. Have you removed it from everywhere?

Welcome to the Atlassian Community! The hierarchy in Jira Software is Epic -> Issue -> sub-task. I don't think your data matches that. >Issue 'xyz..' doesn't have Subtask Issue Type You've told it to import the issue as a base level issue type, not a sub-task type. Base level issues types cannot have a parent set. > Epic…

Um, no, that is not what sub-tasks are for. A sub-task is a part of it's parent, it has nothing to do with items outside the parent story. By definition, a sub-task cannot block anything outside its parent, it's not part of other things. What you're describing is a a dependency, not a sub-task, and the best way to do them…

I don't know what app you are using on the Jira side, and you haven't told us what your identity provider is. So, no, I can't begin to guess what the answers might be.

Not excuses, just an explanation of how Jira has ended up this way. They're not blaming the past either, they're just not explaining it much when they do new stuff, because they're focussed on improvement, looking forwards, not back. >The chief complaint remains - that Atlassian has not tried to move more towards…

The data you're asking for is useless for auditing, it doesn't contain the context within which the users can act. Cleaning up is always a good thing to do, but in this case, it's a hideous amount of work for doing something that is pretty much cosmetic. A disabled user can't do anything, nor be assigned or otherwise used…

What, exactly, do you mean by "access"? Is it just "Can read the project", or are you interested in other things (comments, edits, can progress through the workflow, etc) Even "can see it" is not a simple SQL query. You can't answer the question without the context of the permission scheme. If you're looking for browse…

The explanation behind this (because Fabio has said where to look) is that most charts, gadgets and reports run off a saved filter. The saved filter gives them a list of issues that currently match its question and they then read that list to extract the data they need to draw up their reporting. You get this error with…

This depends on whether your project is a team-managed or company-managed project. But in both cases, the short answer is "you can't". Because it's not actually a project setting. The project type is only actually used to determine default settings as you create the project, it's not a flag that has any effect later. If…

Welcome to the Atlassian Community! No, there's no way to do that on Cloud You can only do that sort of change on server/DC by hacking the database, and you can only do it for field types that are similar and contain the same data structures. Labels do not contain text as their content, so just changing it will land you…

Sorry, wasn't sure how much you'd rummaged around in Jira admin. As a Jira administrator, log in, and go to Admin -> System -> Global permissions and you'll find a section for "Browse users". (That's from memory, I'm not 100% sure it's all the right words) Jira admin is all over the place, and I can never find anything in…

Yep, you can have a login-free portal - see https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud Storage restrictions on Cloud are determined by your plan level. The storage limit applies to most aspects of disk space - attachments are usually the…

I think you already know that this is not what watchers are for, but think through what it would let you do if you could use "watchers" in permissions. Effectively, you wouldn't need permissions anymore, anyone could do everything because they can add themselves as a watcher and hence gain permissions. You'll need to think…

Can you check what Fabio asked you to look at in his last sentence? You need that permission to be able to select people to mention.

The software is the same, whatever the licence. It looks to me like you might be looking into two different types of project.

For q 1 and 2 - yes, that's exactly what fields are for - holding searchable data. You'll want to be using queries like "ID name = 110" or "name of story ~ Germany" On 3 - there is a limit, technically, but the volume of links will make the system unusable for your humans well before you get anywhere close to it. If you…

>When I close off a sprint I know that best practice say's all incomplete stories should be put in the backlog. Um, actually, no, the best practice is to review the list and take most or all of the incomplete ones into the next sprint. You committed to dealing with them in this sprint, why would they not be at the top of…

Your filter is not including the epics you want to see. Epics do not have an Epic Link, so "and epic link in x/y/z" is excluding them. You'll want to add something like "Or key in (XX-201, XX-212)"

This can happen if your support request is about something that is already fixed or answered by the docs. Complaining that there is no support when there very clearly is, or that it is a bit slow when you have made a mistake, is a bit disingenuous. We, the community, can not help unless you can tell us where you are stuck.

Welcome to the Atlassian Community! The only permission that matters for search is "can you see the issued it returns?" Could you explain what the problem is?

Welcome to the Atlassian Community! Which page?

This looks like the database user you are using does not have the rights it needs to do the upgrade, or that your database is incorrectly configured.