Nic Brough -Adaptavist- Expert

New product, but Atlassian may discount or take into account your remaining server licence time.

How is it shocking that a flexible and powerful system has complex administration?

No answer to that is ever going to fit in a community post. We've done hundreds of Cloud migrations, and every single one has been different, with different challenges and problems to be fixed. The basic things you need to look at are all well documented in the Atlassian docs on migration. The advanced things, and issues…

I didn't ask about the project. Please could you look at the list of issue type schemes?

Cloud and DC are very different pieces of software. They do the same thing, look similar and have (mostly) compatible data structures, but they are very very different. We can't make the choice between Cloud and DC for you. DC is almost identical to server, so if you move to DC you may not even notice any difference.…

Trello doesn't have story point fields or sum up functions by default - these have to be added and configured by the board owners.

Welcome to the Atlassian Community! Select lists show a placeholder text of "none" for us humans, it's more clear than an empty line. The data in the field when you select "none" is actually nothing. The database doesn't even have a row for the field content, there's nothing there at all. So, your JQL to find issues where…

Welcome to the Atlassian Community! Click on the "attach file" button, which will open a dialogue for uploading a file. 欢迎来到 Atlassian 社区！ 单击“附加文件”按钮，这将打开一个用于上传文件的对话框。

My guess is that you've enabled "include sub-tasks" in the configuration of the gadget. This is actually a bug in the gadget - you don't calculate velocity on non-sprint items such as sub-tasks, so it shouldn't really have the option to do it. (Equally, you shouldn't be putting sprint estimates on non-sprint items)

Welcome to the Atlassian Community! Cloud systems are accessible to the whole world, but by default, do require a log in before people can see anything. You can configure them to allow anonymous access (see stuff without a log in), but no-one can see your system unless you choose to allow it.

I notice the name of the scheme is coming out as a variable name, which suggests that the actual name of the scheme is corrupt and can't be read. This could be leading to other problems such as the ones you are seeing. Could you go to Admin -> Issue type schemes, and find this one in the list? Edit it and rename it to…

How have you configured your Trello to hold story points and sum them up?

Hi Fnusla, 1) No. Automation does not (yet) have a "change issue type" function. There is a good chance that it never will. The issue type is a structural thing, not a simple attribute, it determines fields, workflows, screens, and a load of other stuff. Changing the type of an issue is not simple. In most cases, you…

Welcome to the Atlassian Community! My guess is that your emails are being generated by the notification system, not automation. Projects have a notification scheme, which basically says "when event X happens in this project, email people Y and Z". Issue create is an event that is fired when an issue is created,…

Thanks Leo!

Yep, they gather feature requests in public, at https://jira.atlassian.com/browse but I suspect that there's already a request for this, probably noted with "give Projectrak a try" If it's of any help, I've used that a couple of times and it does a good job (albeit I was using the server version, I doubt the Cloud version…

Correct, it does not demand a password reset on log in. That only happens when you use "forgot password". How are you going to Trello? Is it via a bookmark? What screens do you go through if you go to https://www.trello.com/ (manually typed in or copied and pasted) and click on "log in" at the top right?

This sounds like you set up your new Atlassian Cloud site with your second Atlassian account, but you're now trying to get into it with your first one. You should log in with the second account, then authorise the first account to use your new Cloud site.

No, the category is a single select list, and as I said, there's only one of them.

There is nothing you can do with this, other than re-work your data into a sensible usable shape. The problem is this long select list is breaking your page load. Behaviours can't help you - they run after the page has been loaded. You shouldn't be using a select list that has more than a couple of hundred options, it…

The point of archiving is to drop them out of the index - they're not supposed to be actively used! There is something you could do though - Jira has a simple implementation of a "project category" (it's actually in the screenshot you gave in the question). It's a single project field, so you can't do things like "project…

No. Server licences end in February 2024 completely. The server licence entitles you to three things: * To run and use a Jira server install. This is a "perpetual" entitlement - you can carry on running and using your Jira server after the licence expires. * Support from Atlassian. This ends when your licence expires. All…

See https://www.atlassian.com/trust/compliance/resources/iso27001

This is something you'll need to ask of MS Support, it's not a problem with Jira, it's Teams that is not letting you delete stuff you posted.

No, that's not a status or field, it's a functional thing. Trashed projects will be deleted eventually, and archived ones are not indexed. It's not a project status.

Indeed. Sub-tasks in Jira really are a fragment of a story. They're not sprint items themselves either, so estimates on them don't work if you're doing Scrum (or Kanban, but for a different reason) If you're putting time estimates and work-logs on sub-tasks, you can see an accumulation - when you look at the parent issue,…

Welcome to the Atlassian Community! I'm afraid your other forums are probably wrong. This error is usually caused by hosting large files in git, ones that are too big for the buffer. You can also get it if the remote git repository is slow (often down to network slowness) and can't deliver the file in time. Try increasing…

For a small server, the regular xml backups are probably all you need, and you can go to Admin -> backups to create one whenever you want. For larger servers, you should be using the database backup tools to take a copy of the database. In both cases, you should also be backing up the content of <Jira home>/attachments,…

https://library.adaptavist.com/entity/transition-an-issue-using-issue-input-parameters is a good example of how to transition an issue. In this case, you would want to put most of that code into a scripted listener which would react to the "issue commented" event, look at who triggered it and run the transition code if one…

Yes, but it's a pain in the neck, and Atlassian really ought to go back to the plain [] way of doing it. Let's say you want to link to a page called "Charlie got their hard brackets wrong". It doesn't matter if it exists or not, like with the old [] method. Type in: [Charlie got their hard brackets wrong]() and move on -…