Nic Brough -Adaptavist- Expert

I am sorry, but your requirement is not clear. Jira holds attachments on issues, you can fetch these out by clicking on them in the UI or asking for them over the REST API.. SFTP is a protocol for transferring files between file systems. Could you explain more about what you're trying to do with SFTP and Jira?

You can't put sub-tasks in a sprint, so that's a non-starter. You can add the "sub task" field to the issue display in the backlog to get a display of sub-tasks within each issue in the backlog, but it's not a lot of use there.

It's the same answer - you need to talk to your administrators/owners.

The reporter has nothing to do with the visibility of the issue directly. Take a look at the project permissions - these tell you who can see what.

This is always a problem as you scale up, but the obvious answer is the starting point for the discussions. The defaults in Jira are "everyone can do most things". It's open, collaborative and a total nightmare the instant you want to have control over who does what. The short answer to your question is just "look at the…

I think you have two choices - leave the secondary list blank, so people have no option beyond "Primary + <nothing>" or give it a single option. I'm not sure that there are apps that can do a lot more to help, although I would look at automation to simplify your data (I have no idea how, I've not looked for myself, and I…

Yes - spot on, although you do have other options. Also, I would not correct the data until you've fixed all the places that are letting it go wrong. It's not a fun job, but start by working through all the screens. Remove resolution from all screens EXCEPT screens that might be being used for "transition to a closed…

Argh! No! That should never have been added. Rename it to "do not use" immediately.

>How can this be when the resolution field is not editable? Your different projects, and possibly issue types within them have different settings. Some might have an editable resolution, some might be putting it in front of the user for setting it on close, some could be setting it. Hopefully all of them are clearing it on…

For Server and DC, see https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html For Cloud (as you've said you are on it) you don't actually care - you don't get system admin, only Atlassian do.

Copying a workflow and using it in a project are totally separate actions. You can make a copy of a workflow by using "copy" in the list of workflows. You associate a workflow with a project by using it in the workflow scheme.

You don't need to import existing workflows, you can share them. Just associate the workflow with your issue types in the project's "workflow scheme"

Just to be clear, unique email addresses does not mean unique mail boxes - are the emails going to different mail boxes? Is there a pattern as to which project picks up a mail?

Is this code you are injecting, or reading from a console?

A burndown/up chart will only show you the stuff in the sprint, as defined on the board. If you're seeing stuff you should not, you've mis-configured your board somewhere. Or been changing the sprint scope while it is active.

I'm afraid you can't do this with the CSV import. It doesn't care what issue key you want, it imports issues in order, one line at a time (top to bottom through your csv), and uses the same logic that "click create, get issue" does when numbering - it takes the next one. Mapping the issue key only has an effect when you…

Are all of these on different email addresses, and not aliased? And you have set up four Jira projects, each listening to a different email address?

I am sorry, I am not making myself clear. Why do they want this duplicated field? What would tell them? What is the problem you're trying to solve with it? You've said "count relations" - this field is not going to help you do that. Your issues are related to others by issue links, Epics and sub-tasks. The project key…

It is indeed the development panel. The field is a trick to get data displayed more quickly and easily in the issues. Strictly speaking, it could be done without a field, but it makes the coding a lot bigger, and "re-inventing a wheel". Basically, as an admin, ignore it!

Ahh, I see, you've been reading the Greentree docs, which are held in a Confluence, looked for help, and hit "help with Confluence" instead of "help with Greentree". You'll need to go back to the docs and find the right people to talk to. We can't help you with this question, only really using atlassian stuff in general.

You'll need to correct the ini file, or try --no-verify.

You could probably put something together, but generally software projects don't have SLAs because that's just not how things get developed. Jira Software is set up mostly for Scrum and Kanban - more Agile than reactive . Scrum is about timeboxing, which allows you some planning (and that's easy to extend as you grow),…

Yes, you will need a new licence for Jira Software. You are supposed to see Jira Core and Jira Software separately - they are separate applications. (But, Jira Software has to be run on a Core platform, so you'll always see it) The licences are separate. I find it easier to say "Jira Software (and JSM) licences include a…

Same answer as the last time you asked - see https://community.atlassian.com/t5/Jira-Software-questions/How-to-Enable-Servies/qaq-p/2082585

There's no way for us to tell you what email address you might have used.

Welcome to the Community! No, Jira doesn't re-arrange the screen layout of fields just because a cascading-select option list is empty for the current value of the first half of it.

Welcome to the Community! I'm afraid you've just been given a list of jargon that is meaningless to us, so we can't help you. If you could explain what these reports actually are, in plain language, we might be able to point you at something that can turn out the reports you're looking for.

Start with a look at the customisation you have made to the emails.

Welcome to the Community! We can't tell you what your email is, it's privileged information. Can you log into Trello at all?

The select list in Board Configuration -> General lists all numeric fields in the system. But you should check that the field appears on stories in the project (try creating a new story level issue, it should ask for your numeric field)