Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! The usual starting place is the Atlassian University but I'd say most of us learn best by doing - start running your projects in Jira, and you'll quickly learn how to be a Jira admin for example. And, when stuck, ask. This community is large, has a lot of experience and always welcomes…

There are a lot of candidates for me, but on different criteria. I've visited many cities. but only lived in two or three (The UK defines towns and cities in an unusual way - London for example is not a city, and our largest town, where I grew up, would come in at around the 25th largest if it were granted the charter to…

The technical answer is "as many as your database can handle", but that's a much nigger number than "a number of links that are so large that a) they've become practically useless to your users and b) the issue view page takes so long to render, you can't really use it any more, or it times out". In other words, don't…

You are right. Kanban doesn't have the timeboxes that Scrum does. You don't need or want a sprint in Kanban.

Definitely worth a quick look at admin.atlassian.com to see what you have, but I do think this is a billing issue. Even if it's just to get Atlassian to explain exactly where you are (in their view) and how to support what you need!

No, the change of name from "Desk" to "Management" is not significant here, JSM is a re-brand (with some improvements over JSD) It looks to me like the switch may have been triggered because you've got to the end of a year's subscription (you took it up mid-July 2019, so renewed mid-July 2020 and 2021 and now you've just…

Welcome to the Atlassian Community! Rank is not an easy field to work with - it's unique, doesn't hold human-friendly values, and is more about showing a position in a list (how an issue relates to the ones around it) than a specific value. I think the first question to ask is "what are you trying to achieve?". Which…

No change to the plans, no, but they do look at how many users you have in active use and adjust the fees. It may be that you've slipped into the free band because you've been actively maintaining your user list. Although I wouldn't expect people to slip into "free" if they have been paying because the free version has…

This is because when you make the REST call, the server is trying to build the response in memory before it can send it back. If you make it too large, the process will fail. You're going to need to page through what you're trying to download, you can't do it in one massive great chunk (unless you increased the server…

Welcome to the Atlassian Community! Generally, for a migration, you shouldn't be looking at the database. It's going to be quicker and easier to understand if your admins just look around the system, and maybe consider installing one of the admin helper apps (my own lot have "microscope" which gives you a load of detail…

Actually, it is recorded in the history. The sub-task history will show you "parent was changed from X to Y". I suspect it doesn't put anything on the parent history because you'd end up recording it three times! Once on the sub-task, once on X and once on Y.

Could you give us the error in plain text? The image is too small to read it, and it looks like some of us might want to run it through a translator tool (which we can't do with an image)

Could you explain where you are seeing this? I wouldn't expect to be seeing issues or sub-tasks in "the project list".

Could it be the "site access"?

Make sure the summary is on the screen, and that the credentials for your REST call have the right to create issues in the project.

So nothing to do with the configuration of Jira, just things you've attached to issues?

No, because a project can only be in one category, so if you change it, all the issues in it take on a new category.

The /28 in the range tells you how many bits to look at. The usual one I see and use most often is 24 - 192.168.1.0/24 is a range from 192.168.1.1 to 192.168.1.255 The 19 and 20 numbers you are seeing are within the 104.192.137.240/28 range.

No. Server installs do not use Atlassian accounts for providing users.

Quite probably never. Company-managed projects are supposed to be created and managed by the administrators. There are some apps for Server/DC that allow for some delegation, so people can create projects without being admins, but even they limit the process to only allowing people so use existing admin-controlled schemes.…

Welcome to the Atlassian Community! People still need an account to log into to grant them permissions. You don't get "this person can do anything without an account of some sort" from any software. the "public" bit just means anyone can sign up and there are few (if any) checks that might prevent abuse.

And the new policies are not working for you how?

Welcome to the Atlassian Community! I'm afraid it all has to change, Atlassian can't support Trello's old "gold" systems while making money (heck, the model couldn't even break even, it's a reason Atlassian was able to acquire Trello, they were losing money hand-over-fist).…

Same answer - talk to your admins about being added as another admin.

I'm afraid this is what it says it is - you have not set up the database correctly. Have another look through https://confluence.atlassian.com/adminjiraserver0822/connecting-jira-applications-to-mysql-5-7-1142236990.html and pay close attention to exactly what each collation setting is.

Welcome to the Atlassian Community! What do you mean by "contribution"? Could you explain the context of the question a bit more?

I'm not someone who particularly likes "summer" holidays on the beach, but when I am in the mood for it, I'll head for Best beaches in the UK, by far.

Depends on where you've done the customiation (different types of project do it differently), but you can get there by going to project settings.

Welcome to the Atlassian Community! This could be caused by all sorts of things, but the usual one is simple load - Jira would like more memory (the default installation numbers are usually too low for anything more than a basic install with no Software or Service Management installed)…

You add the properties to steps (status are mapped to steps, there is a 1:1 relationship, so you could equally say you add properties to status) See https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/ for the basic docs on how to use t properties. You'll probably want to use the…