Nic Brough -Adaptavist- Expert

Don't use sites outside Atlassian's courses for these sources. Most of them are poor quality, quickly get out of date, many have illegally scraped stuff so they can misrepresent it as useful content and get paid for it, and some are downright malicious. The first two you've given here are parroting questions and answers…

The only viable option on your list is "backup, hack backup, destroy current site by importing hacked backup" Jira is an issue tracker, the whole point is to track changes made to the issues. Destroying the history of an issue is the antithesis of what it is for. I've only ever run into one case where editing (not…

Welcome to the Atlassian Community! Ploughing through someone else's code is hard work. It is clear what the intention is, but could you tell us what the error messages are and what line they are pointing to in your code?

Yeah, that one was near the top of the list of things that made me adopt Confluence as my favourite wiki and authoring solution (Note, I am a "light" author, like most people, I don't need 99.9% of the functions in a word processor or professional documentation system) Just that ability to say "show me that text as though…

Except collaborative editing, versioning, macros, lookups, and and and...

Welcome to the Atlassian Community! The ranges you see in that doc are the "exact range" you need to set up. Scriptrunner is bound within the ranges Atlassian announce, the docs say "No private APIs are available, only those specifically white-listed by Atlassian". I think the first thing to do is look at how the calls you…

Ok, is this definitely a Scrum board, not a Kanban? If it is, then I think we need to see some screenshots of this - specifically an issue view of an issue you think should be on the board (main system fields only, not any text fields or assignees), and a shot of the board showing that it's not there in the done column.

Welcome to the Atlassian Community! There are hundreds of thousands of installations of Jira across the world. The obvious question for the community here is "which one are you talking about"? But that doesn't really matter, the answer from us has to be "You need to talk to the owners or admins of the Jira system you are…

Welcome to the Atlassian Community! There is a slight problem with this idea. Boards are not containers of issues, they are a view of a selection. There is no "created in this board", it's actually "created and happens to match the definition of this board". You can create issues from the link to do it in a board where…

Yes, it might be. Atlassian have stopped supporting organisations that may be supportive of the invasion of Ukraine, so if you're within Russia, Belarus, or conflicted areas of Ukraine, you may be being blocked. Да, может быть. Atlassian прекратил поддержку организаций, которые могут поддерживать вторжение в Украину,…

Yes, and it's surprisingly easy. Boards are not containers for issues, they are a view of a selection. You are probably using boards at the moment that select "Project = XYZ" for each project, but you'll need to check that before you do what I'm about to suggest. The simple thing to do is run a search for "Project in (ABC,…

You're on a Cloud system, which is always on "latest" (give or take one release - updates typically happen every 4-6 weeks). You're also in a Company managed project, which has an "issue type scheme". If that scheme does not have Epics included, then you will not be able to create an Epic in there. Can you try clicking…

Welcome to the Atlassian Community! You can't hide the sub-tasks in an active story - they need to be shown on the board in order for a story to be classified as "done" when it, and all of its pieces It's a bit like saying "I'm going to move my jigsaw from one table to another, but on the second table, I don't want to see…

Welcome to the Atlassian Community! I'm sorry, there's not enough information in your question for us to be able to tell you much. What do you mean by "app is blocked"? What are you trying to do, and what messages are you getting back from Jira? (Also, is it definitely Jira server, and not Cloud)

Welcome to the Atlassian Community! No problems reported on https://trello.status.atlassian.com and it's working fine for me. I suspect you have a networking problem.

Template for what? The import process (for any software) asks you to map incoming data on to your project(s), you don't really have any use for templates during import.

Yes, that's the right place. Jira has CSV imports built in, it's actually the test cases that are new!

What does your board filter select for? Go to board -> Conflguration -> General and it should display the board filter. If it looks more complex than "project = XYZ order by rank", then can you post the filter here? (plain text is fine, screenshots are more of a ffaff to share. Also, feel free to obscure stuff you don't…

Velocity is calculated from the time-boxes that Kanban does not have, so it cannot have a velocity. It looks instead at throughput, which the control chart is really good at displaying. But Jira doesn't have a lot else for reporting Kanban, it's a bit weak (but then, in "pure" Kanban, all you really need is the control…

Welcome to the Atlassian Community! Yes, it will go away. You should move to using the Jira Software REST API as soon as possible (it's very similar as it's based on the GH stuff, but it's a lot more detailed and powerful, as it's kept up with the Software improvements)

You will want to get one of the scripting apps to do this. They can enable you to create workflow post-functions that can a) Create issues in other projects when a transition is done b) When an issue is closed, look up related issues and progress them through their workflows

The only limit is active number of users. Number of projects, issues, issue types etc - all unlimited for your 10 users.

The hierarchy is a bit of a mess in Jira, for historical reasons I won't bore you with. Atlassian are currently trying to improve it, but it's not quite there yet. Part of it is because of the two styles of project there are. Both see "Epic -> Issue -> Sub-task" as the core hierarchy, but: * Team Managed Projects have a…

My guess is your admins are doing simple versioning of workflows - RV probably means "revision". The rest of my answer would be"what @Trudy P Claspill said" if I wrote it.

No, the same applies. If you did map your DNS, it will actually work. People can land on your DNS domain, it'll display your Cloud site (albeit probably with many problems if it's a dashboard view), and the first time they click on something they'll be taken to the atlassian.net address to continue their work.

I don't think PLR is an Atlassian product, are you asking in the right place? Could it be a system based on Confluence or Trello?

Yes, team-managed projects don't use schemes for their configuration. Also, they only support one sub-task type at the moment, called "sub-task"

But you can have many people log time on a single issue, assignee or not.

Welcome to the Atlassian Community! Anchors are not pages, so they can't appear in the page tree. There's no harm in splitting your pages into smaller ones though, so you can "page tree" it. If you do that, there's a trick you can use. Let's say you have a page like this: * Title* Some content * Anchor 1 - AAA* Content 1 *…

This is exactly what it says it is, your Bitbucket account is managed in an external directory (Okta, LDAP, AD etc), so you can't change the password in Bitbucket, you need to do it in that directory. You'll need to talk to your user administrators (not your Bitbucket admins, although they should know who your user…