Nic Brough -Adaptavist- Expert

Yes, it will create a filter that simply says "project = XYZ order by rank" (actually rank asc or desc, but I can never remember which)

This is the wrong way to do this. Listeners listen for events, and with scripted listeners, you can choose which events you want to listen for. Instead of trying to work out what transition has been run and match it to a name (that could change), use the event system. Create a custom event (Admin -> Issues -> Events) Edit…

You mention portals, so I assume both projects are Jira Service Management projects, and hence "company managed projects". CMPs have most of their configuration done with "schemes", which are globally defined objects that projects can share. If you go into configure project B, work your way through all the…

>How can I reflect on the time spent on a task that's not completed yet? You can not. That is not what velocity is for, it intentionally takes no account of partial work. If you want to see something that measures partial completion, then you need to stop looking at the Velocity.

Welcome to the Atlassian Community! Jira doesn't have a "category" for issues built-in, so you'll need to do something to add one. I don't know if your question is about getting a category added to the system, or it's about using something your admins have already configured. Either way, you'll need to talk to your admins…

Welcome to the Atlassian Community! I think you might have clicked on "help with Mysale documentation system", rather than "help with Mysale". We can't help you with Mysale, we're an an Atlassian community, not a Mysale one.

The boards for Jira Work Management projects are very simple and don't have all the features that Software boards do. This includes swimlanes amongst other features.

Welcome to the Atlassian Community! I suspect you might be reading docs for the Server/DC Jira installs, which can use an internal directory for users. Cloud does not use the internal directory for users - you add them via Atlassian Access, or by adding an Atlassian account (which can be linked to Google accounts).…

Welcome to the Atlassian Community! Boards are not a container of issues - you can't move an issue from one board to another. (Projects are the containers for issues). A board is a view of a selection of issues. If you want an issue (Epic and User stories are types of issues) to appear on a board, change the filter for the…

Welcome to the Atlassian Community! The JRJC doesn't have that call as far as I can remember.

Welcome to the Atlassian Community! We can't tell you much more than "what does the error say the problem is?"

There's a lot of things to look at in an upgrade, start at https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html

Please, don't SHOUT - it's hard to read and some people find it quite rude. Your question does not make sense to me. Could you explain more to us? What Trello card? What power-up? What has Confluence got to do with it? Template for Trello or Confluence? What comment?

It doesn't matter because you don't need to edit the history to make the change any more. If you run into it, you'll be looking to make changes elsewhere now anyway.

No. The drop-down you get (for both project and issue type) on the create issue screen is not a field. Project and Issue type are structural attributes of an issue, not fields. But, there is a custom field type that lets you list and select from your project list. Go to admin -> Issues -> add new field, select "all" or…

That's much better :-) Absolutely no chance of confusion with that!

Cloud limits the amount of time a function can run before it times-out the process (to stop it chewing up all the resources Cloud has and eventually killing the system). I'm afraid the issuefunction thing has to do a very large amount of work when you use it and it's simply finding too big a data set to get through in…

A board is not a container for issues, and nor is it a project object! (Except in team-managed-projects or business projects) Boards are based on a filter, which won't change if you just move the board. The filter selects the issues that the board displays, and that hasn't changed. To "break the connection", change the…

You'll need to find the other people who have admin rights, either the site owner or Jira administrators.

@Amir Katz (Outseer) - I agree with you on the custom field name problem. There was a time when you were blocked from duplicate names, but sadly, Atlassian chose to let people break their stuff by allowing them. It's worse in Cloud, where fields are not shared objects for team-managed projects, so you end up with loads of…

I am sure it can be done, but I'm not sure of the exact code you would need. https://library.adaptavist.com/entity/show-last-comment-for-an-issue (click on the Cloud tab) fetches the last comment from the current issue that the field is on. This should give you most of the code you need around reading something and getting…

The import will destroy all the data currently in the site. If, for example, you took the backup on Monday, edited it, and imported it on Friday, then you would destroy all the data that has been added or amended since Monday. No, as I said in my answer, the history is not editable (without database hacking). I was talking…

This script shows you how to work with all sorts of custom fields. Note that check-boxes work the same way as multi-select lists! I think you're probably right about using a scripted field - this would stop the users entering the wrong data into it. With a scripted field, the two tricks you need to know when coding it are…

In the project the Epic is in, you'll need "transition issues", not just "edit"

If your filter has a catchall clause like the one @Rik de Valk _Brainboss_ suggests (status = to-do), then someone adding a new project or changing the visibility so your team can see it will cause this problem. You don't need to change the filter to cause it - someone could create data that tips the plan over the edge.

A list is not going to make it any easier to delete them. How would it help you when you do what I said in the first line of my answer? The list of unused screens is in Admin -> Issues -> Screens already, and you can trigger the delete from there. I mean you could scrape that screen and all its hundreds of pages, stick it…

I don't have a timeline for this yet. There's no other app that does it because Atlassian doesn't yet support apps that can. And there's nothing to "work around", it's a function that simply is not there.

Welcome to the Atlassian Community! This means you have a custom field called "Studio Edition", and it is set mandatory on the issue type you are trying to create. You either need to fill it in when creating the issues, or get your admins to make the field optional.

As I said, Jiraes not have any functionality built in that can hide the attachments area, so it must be being done with an app. I'm even more sure of that now that you can see it is being controlled by role or group. Check all of your user-installed apps to see if any of them provide this function.

It is not your code, it is what you are trying to do with it. As we said last week on https://community.atlassian.com/t5/Jira-Software-questions/Status-is-not-updated-after-performing-transitionResult/qaq-p/2106529 do not transition an issue in a post function. The recursion is happening because the code you are running is…