Nic Brough -Adaptavist- Expert

You're not alone. Probably worth going to https://community.atlassian.com/t5/Jira-Software-questions/Anyone-else-experiencing-quot-Error-rendering-devsummarycf-quot/qaq-p/2115703 where others are talking about this

Welcome to the Atlassian Community! Probably worth going to https://community.atlassian.com/t5/Jira-Software-questions/Anyone-else-experiencing-quot-Error-rendering-devsummarycf-quot/qaq-p/2115703 where others are talking about this

Welcome to the Atlassian Community! You could create a new field for scrum-team (you can't reuse the old one, it won' work, you need a separate field), add that field to stories and sub-tasks and then have a script or automation that copies the stories scrum-team into it when the sub-tasks are created or the story's field…

You'll need to look at the current column definition (the status it contains) and add that into your query. If, for example, your "test" column contains the status dev-complete, int-test and QA, then sprint in openSprints() and status in (dev-complete, int-test, QA) will return 0 when the column is empty, and you can use…

You could do this with a relatively simple (scripted) listener that picks up the move event and looks at where the issue was moved from. I wouldn't bother though. * The old issue key can still be searched for, so you don't need to record it on move * The old issue URL will take you to the new place * You generally don't…

A 100 user iicence means you can put up to 100 people into the application, granting them the permissions to do their job. "Logged in users" is irrelevant, it's about how many could be active. With a 3 user licence, I could set up Alice, Bob and Charlie as agents, but no more. It doesn't matter whether they log in or not,…

Welcome to the Atlassian Community! If you had asked this two years ago, the answer would be "yes". You could install it and run it, get a year's licence, and that would be "perpetual" - after it expires, you would not get any support, and you couldn't upgrade to new releases, but the service will keep working fine. I know…

Welcome to the Atlassian Community! You'll need to read more of the log to see what the root error was. A "null ointer exception" is a fallback message in Java - it's what you get when a null object is accessed and there's no error handling for the fault. There will be many more lines of logs, similar to that NPE line, and…

Welcome to the Atlassian Community! https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/service-request-management#how-to-get-started shows you how to get started with configuring Request types with fields and layouts.

Welcome to the Atlassian Community! So, let me paraphrase this back to confirm I have understood it: Let's say you've got two issues, let's say they're summarised simply as Story and Box (There could be many, but for the purposes of understanding, I'm simplifying) You have a field called "Storage Location" on Story, which…

Welcome to the Atlassian Community! No, bulk edit does not support those functions, and probably never will. * Summary is a human entered field which is used to get a handle on issues when talking about them. There is never a case where it is useful to destroy the summary by overwriting it with the same text on hundreds of…

It is exactly what it says it is. Go to your board, and look at the rows of icons and text on the far right hand side of the page. The first row will be search / bell / ? / cog /profile-icon in the main Jira header menu Underneath them, you should see lightning-bolt / star / configure sprint / sharre-icon / ... You may get…

I see you do understand that an issue should only ever have one assignee - the one person ultimately responsible for getting it done. But it can be very useful to create your data structures to support the inclusion of others. Having a field with a list of users, or a team or group listed so that people can say "Dave's not…

Welcome to the Atlassian Community! You need to raise this with Trello support. My guess is that you've not found the right place to contact them. Start at https://trello.com/contact and make sure you use the last option on the page - the others take you to docs, or will loop you back here to the community.

Hmm. If there's no history of sprint changes in the issue history, then that implies they were never in a sprint in the first place. Even if you delete old sprints, that doesn't change the entries in the history, let alone delete them. The only way to delete from the history of issues is to write scripts or hack the…

Welcome to the Atlassian Community! Those Epic (actually Epic link) does not exist for sub-tasks because you are expected to infer it from their parent stories. This is a little annoying at times, I've always wanted Atlassian to implement a read-only field on sub-tasks that would echo the epic-link from the story of which…

Welcome to the Atlassian Community! There's no way to answer that, I think you're not giving us enough information. As the Linux kernel is only up to version 5.9, I think you might be looking at a specific distribution version. Also, Linux is not Unix, and you mention both in your question. That said, we can partially…

What do you mean by "get"? Are you talking about the REST API call you've got documented? Where the server is? Where you set or read them in the UI? Could you explain a bit more about what you are trying to do?

No, there's no way to do this. You have to train people who are editing workflows on doing the admin carefully and properly.

I think there is some confusion about what you are trying to do here, and hence how. There are two pieces of software interacting here. * You have an app (plugin) for Jira that needs to talk to a service to do its job. * You have an application, running a service, the one that the app talks to. The service is not part of…

The custom field one is a bugbear for me - much as I tell people the database is not suitable for reporting and they shouldn't even bother to look (and that remains true if you're reporting on issues and projects), when I'm doing field use analysis, I go straight to it. Just for the basic "how many entries does a custom…

I can see those fields probably aren't of any use for estimation, but that's because I understand what the fields are for from their names The computers have no understanding - the field is a place that holds a number on an issue, and has a string for a name. Custom fields don't have an implementation of any form of…

I know, this is something I've been whinging about for <mumble> years, and I've still not got around to posting (after updates) my essays on the subject which were not carried over from the previous incarnation of "community" (one rant on poor design, and a history explanation that sort of explains how we ended up here) >I…

No, you won't hit problems, unless you have configured something that looks up the project by name (which is generally a bad idea, the key is a better way to do it, or ideally the project ID, as that can't change) The project's name is a simple attribute, stored when you create the project, and looked up by any code that…

That's one of the weaknesses of Scrumban and I've seen strong arguments that it's not really a useful idea, it's just a slightly different way to look at a Scrum, and not a particularly useful one. The best you can do with Scrumban is simply to put the sprint on the board view via the cards - the most popular one I've seen…

Status is not really a field, it's a view of where an issue is in the process (workflow). You can't "set" a status at any time other than creating a new issue. You have to move issues through the workflow, so that they take new status from your process. There's a few examples of scripts that can do this…

The permission inspector is intended to help with large complicated setups spanning multiple products from a site level view. It's not for "basic troubleshooting" in any single application. Basic troubleshooting of this problem is to get someone who can see the page to hover over the restriction padlock, and either…

Ok, run through some of the obvious questions (some of which I know you'll have checked already) * Do you have at least one issue in the To-do status * What type of project are we looking at? Company-managed or team-managed (you can see it at the bottom left of the project display) * If it is a company-managed project,…

Completely understandable, my rant about "resolution status" was on a day where I had wasted almost an hour on it (one of person, like you, was fine - they immediately answered "which one do you mean", the other was a nightmare refusing to listen to the explanation, so we gave up and removed their admin access). So I was a…

You don't associate workflows with projects, they're done by issue type. So the short answer is a simple "yes" With a Server/DC or Company-Managed project, you create a "workflow scheme". These list all the issue types in the system, and allow you to map a different workflow to each type. You then apply the scheme to the…