Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! You don't need a script for this. * Search for "project = XYZ" * Save this as a filter * Go to a dashboard and add a gadget of type "filter statistics" * In the config, select * Filter = your saved project filter * Group by = issue type This will give you all the numbers of issues of…

Welcome to the Atlassian Community! I think you may be in the wrong place. Could you explain what this has to do with Confluence?

>In addition, we translate each Team's Velocity into Days/SP This isn't something you can do, SPs are not time estimates. I'd strongly recommend throwing away the idea of Story points and just estimate in time, as that's what you're effectively doing when you draw an equivalence like that. Don't get me wrong, there is…

Thank you! That's just what we needed to see. It's bad news though, your screenshot and confirmation have ruled out all the problems I can think of. Definitely needs to go to Atlassian - there's something we are missing here.

Yep, it's a nice thing for the end-users, but the way some vendors implement it is a right pain in the neck. Atlassian have done a fine job of building to work well for new accounts, but they've made a mess of how it works for accounts that get changed.

This usually means the imap server doesn't support unencrypted connections. Try changing the port to 993 for IMAPs

Nope, that's not Jira, it's their machine. Possibly the browser. Jira pages can be heavy on the javascript, which puts load on the browser, but only when they are rendering or responding to user activity (so only one tab will be actively putting load on the browser, the rest will just be sitting in memory taking up space.…

Ok, thanks. That rules out the usual culprit of the error you have pasted, but there are other reasons you'll see that message. Problem though - it's probably not that error that is killing your start process. I suspect you will find a whole pile of other errors, one of which is preventing the startup. Are there other…

Absolutely, we've even got an example for you to copy, paste, and tweak to suit - https://library.adaptavist.com/entity/copy-field-value-from-linked-issue

Excellent! So it was "one account looking like two as far as Atlassian saw it" Google account changes and how Atlassian handle them are a monumental pain in my neck at the moment, I#ll add this one to the list of things to confirm as yet another bug in the way they're doing it.

Thanks for explaining that. I think it's I who should apologise - it was not clear to me, as I misread it. Nothing to do with your writing! You're differentiating between "estimate committed to as sprint starts" and "estimate committed to because it is in the sprint (specifically the estimates added afterwards") Jira does…

I am not sure it is clear what you are asking for here. I understand it is based on the value of a custom field (if field = X, then do Y, else do Z), but not what Do you mean you want to block or allow a transition based on a value in a custom field? Or you want to change the end status of a transition? Or you are trying…

This might have to go to Atlassian as @Bastian Stehmann says, but there's a bit more debugging I'd like to look at first. Could you Tell us what type of project it is (company managed or team managed) Confirm the swimlane settings - it looks like you might be doing swimlanes by Epic, but I can't be 100% sure Give us a…

Getting people to use personal spaces as you want them to is a very human thing - your organisation needs to explain to everyone what they are for, and why it's a good idea to use them. We use them for people profiles. We ask people to give a bit of personal detail about who they are, and past jobs, mostly as an…

You're safe. Changing the name of a role has no effect on most of Jira. Workflows, permissions, report configs, security, notifications and so-on are all configured by using the role's unique ID from the database, which doesn't change. The name of a role is just an attribute of the role, it's for humans to have something…

You'll need an administrator to add the issue type "field" to the edit screen for the issue type

Go to the Jira that the macro is connected to, and log into it.

That's not sprint reporting, that's mostly micro-management, which is not what sprints are intended for. The time in status stuff is not micro-management though, I would look for a "control" or "time in status" app to report on that.

Sub-tasks are not sprint items and don't have estimates, so it doesn't matter if you add them before or after a sprint starts. They won't affect your sprint reporting 

I've never seen any use for gamification of Jira - the basic reporting in it that shows people are getting stuff done seems to be what most organisations seem to want to see from it. I've seen a bit of it used in Confluence though - it does seem to encourage people to document stuff better in Confluence (get pages in the…

That suggests that your "QuickSight" is reading the wrong information. Could you explain what QuickSight is and what it is reading to give you the wrong numbers?

You do not "overcome" a validator, they always run when you tell them to (i.e. put them on a transition). You will need to change your validator so that it makes the checks you want to do. In this case, you need a validator script that says "check groups and user id of current user and if they do not match what we want,…

There are no project templates that create projects with only the Epic type defined, so that's not what happened. What you appear to be trying to do is delete the last base issue type in Jira. That's pretty much nonsense for an issue tracker - Epics are not issues that you use for day-to-day issue tracking, they are for…

Here;s how to work with single-select lists: https://library.adaptavist.com/entity/update-a-single-select-drop-down-custom-field

Ah, sorry, yes, you did give us the history. I didn't see it for some reason. However, that is perfectly clear - you have an automation that is clearing the component after the one you have shown us has set it. As Alex says, this could be a project or a global automation, but it definitely exists.

Ok, but could you show us the history of the issue? We want to see where the component gets added, and then where it gets removed. (There is no "undo" in Jira, it is another change that puts the data back where it was)

There are two ways to change the issue type. 1. If the issue type field is placed on the "edit" screen, you can directly edit the issue type as though it is a simple select-list field. You can only do this if the source and target issue types are configured identically 2. By using "move issue" This is because issue type is…

Welcome to the Atlassian Community! This is what it says it is - you need to authorise yourself with Jira so that Confluence can read data from it.

No, it is not a bug. It is working as intended. Your account and/or trello workspace has been identified as one that belongs to an organisation that supports the Russian invasion of Ukraine. Atlassian are blocking the use of their software by those organisations.

Welcome to the Atlassian Community! This is not how Jira works, natively. It shows you the current data and puts all the changes into the history. Could you show us how it is not serving the current content for you?