Nic Brough -Adaptavist- Expert

Nope, rubbish. If you give a Jigsaw to someone, how are they going to complete it if you give some of the pieces of it to someone else in a different house? If you have stories that need doing by different teams, then, by definition, they can't be pieces of the same story.

Start at https://developer.atlassian.com/server/jira/platform/rest-apis/ - you can build stuff that talks to Jira over the REST api in any framework/languate you like.

JSM has been ITIL certified for years - https://www.atlassian.com/blog/jira-service-desk/jira-service-desk-itil-certified

Ok, the answer is the same - the issue type is set by the mapping of the request type to the issue type. So you choose the issue type by choosing the request type.

Delete the draft of the child page.

Actually, the issue is resolved. Your screenshot shows the green status with "unresolved" next to it as the resolution. So someone has resolved the issue by selecting a resolution. If the issue was unresolved, then there would not be anything showing to the right of the status. An inexperienced administrator has added a…

You can do this as Ollie and Fabio have said, but it's utterly pointless. If people want to download/export, they can always do it one way or another. They've got the page in their browser, so they can do what they want with that. All you will be doing is making them have to go through a couple of extra steps to get their…

Um, actually, no you don't. Jira already records the creator separately from the reporter. The logic is that the creator is the person doing the typing, but they might be doing it while on the 'phone to the reporter, or because they got an email from the reporter, or slack message, or, or, or. In short, you don't need to…

I suspect most of my early experiences with (non-computer) gaming were quite common. At school, we picked up a bit of D&D and got into Warhammer, but the more accessible thing in my 6th & 7th year was Bridge (and the odd attempt to play other card or dice games) The Bridge persisted through university, but died out for me…

I always end up going back to Obviously, only watchable when then two of us are together: (For those of you who have not yet seen this, her name is Morticia., so this photo is called ....)

Oh. Bother. I want to ask if you're sure there are no TMPs, but your screenshot of the project selection in the issue navigator is the most important thing - it rules out my "two fields called project" theory. I would like to see the result of the permission test on a single issue. The next test I'd like to do is to get…

Um, no. Increasing the export limits renders your server unperformant (plus, humans struggle with large data sets, large exports tend to be useless to them) Limiting results is only useful in a technical context. Your users don't want to be working with truncated data sets.

You can't assign an issue to a group (rightly so, it's an unmitigated disaster in real life, and you should never do it. Of course, there's nothing wrong with saying "and this group is the people to talk to if the assignee isn't able to", or using boards or queues to indicate which team the issue needs to be dealt with by)…

Welcome to the Atlassian Community! Which "attachment required" validator are you using? Jira doesn't have that built in, it is being provided by an app, or you've scripted something in one of the scripting apps (for example, Build-your-own (scripted) Validator (JMWE app) )

I am sorry, but repeating the question does not explain it. Could you explain what you are looking for from us?

Are we talking about Request Type, or Issue Type here? You have used both terms in the question, and it's important to understand that they are two different things. But... When you raise a request in Jira, you don't get to choose the issue type of the issue that is behind the request. The settings in the service…

It's a representation of a request made by a person (or, sometimes, a machine) for your organisation to perform a service for them. For example, I walked in to the barber half an hour ago, and requested a haircut. They cut my hair (provided the service I was requesting). And a minute ago, I walked into the pub and…

Umm, that's not a response, that's a response header. If you've hit a Jira REST endpoint, it will have given you a success or failure response, with some detail on what it has done or what went wrong. If you've tried to hit an invalid one, the response would say that it's not valid. We need to know what the content of the…

If the aim of "archiving" is to save space, you will need to physically delete the projects, after copying them to another server so you can retain lookup access to them.

Welcome to the Atlassian Community! There's a lot in here, bur to start with the basics: * What python library are you using to talk to Jira? * What is the response message from Jira when you do this? * Where is the rest of the data you need to post when performing a transition?

A service request is a customer asking you to do something for them. A service request with approvals is a customer asking you to do something for them, but it's something that needs to be approved of by someone other than the customer or person doing it.

My wrinklies moved around a bit before settling down to bring a bit of stability in the kid's schooling (I think it's that because Dad started talking about moving on a couple of days after I committed to moving out of the family home to go to university) I am told that I was born and brought home to a house in either…

You cannot, as I explained already. "Moving between boards" is nonsense (because boards are not containers) To set up your "tribe" board, create a filter for the issues you want to see on it, then create a new board based on that filter.

Same here, I'd love to know what the root cause is!

I'm not sure this will get you much, as the question is 8 years old. Maybe ask a new question with a description of what problem you are trying to solve? You'll get a wider audience and some more up-to-date info.

If the original questioner or an admin marks it accepted, then yes, it counts as resolved.

But can they be assigned issues?

There's a couple of quick questions to start with. * What does "I can't" mean? What are you doing (or trying to do), how are you trying to do it, and what are the errors or symptoms? * Why are you trying to downgrade your system from Jira to Monday? The second question is, of course, phrased very facetiously. Please do not…

Welcome to the Atlassian Community! What does "I can't use this software." mean? What is stopping you? What are you trying, and what errors are you getting?

I agree with this. You are saying you want your content to be hidden from some of your people, but visible to the rest of the world. That makes no sense, and there's nothing to stop your people pretending to not be part of your organisation. It would be better to simply let your people see the pages you've currently hidden…