Nic Brough -Adaptavist- Expert

They don't have multiple teams working on sub-tasks. A sub-task is a part of a base issue, not a separate item, it's a fragment of the parent. It doesn't make sense to give that to another team than the team tasked with doing the main story.

It's the == that is the problem. Customfield_11623 is probably a select type field of some sort, so when you use .value to get the contents, you are getting a list object, not a string, and you can't compare lists with strings. You need to delve a bit deeper and open up the list. I think you need .value.includes to unpack…

Do any of the issues in the sprint have sub-tasks? Are those sub-tasks showing in the last column of the board as well? (Note, not status, or saying "done", are they shown in the very last column?)

Humans are very bad at logic, and we tend not to understand how our language around logic is poor and hence when we ask a computer to answer a logic question, we often fail to understand what we're actually saying to them. My bet is that your query is working fine, but because you have used both and and or to join clauses,…

Yes, but you'll need to do a bit of work on tying it to "issue type", as issue security is done at a project level. For the most simple case you describe, you can * Create an issue security scheme * Create one level within it (let's call it "secret squirrel") * In that level, put in the simple rule: Reporter * Now, if you…

Welcome to the Atlassian Community! One very quick one to check to start with - does the user you are using to try to read Jira Cloud have the "browse project" permission for the "missing" project? If they can't see the issues in the project, you can get "this project does not exist" in the response!

I'm not familiar about exactly how AWS does the proxy in this way, but it does look a bit wrong to me. One of the things a proxy does is locate a service in a different URL, and I think this is what you are doing here with your AWS stuff. The setup I have at home is Jira on server-1, Apache on server-2, other things I want…

That suggests your admins have removed or suspended your (customer) access to the project the portal is for. Or you have logged in with the wrong account. (For example, could you be using the Atlassian account you used to post here in Community, when you should be using a different one that belongs to mcmsnext? You will…

I can't post examples of things that cannot be done, correct. You need to automate setting a security level based on a custom user field that you will also need to automate. You will have to put the data into the field by identifying the users on a different issue, and it's probably going to be easiest to copy them into…

Welcome to the Atlassian Community! Just drop the code that looks for a specific type, and work with the full list of all links the "get" returns.

You should not deploy the application in multiple regions - Data Center does not do geographical clustering yet, you should be deploying every node in the same region (ideally, the same building)

This is one I think we need an Atlassian to have a quick look at, so I've asked them. It might be useful to help them get to the right person more quickly if you could tell us the name of your company.

Welcome to the Atlassian Community! This suggests that the proxy is not set up to talk to the internal site properly.

Welcome to the Atlassian Community! No, you're not missing anything. Scripted fields are calculated, not entered, so they do not render anything on create, edit or transition screens - they don't need to because their content will be calculated after you create/change the issue data.

There are several, but they're only for customers with a premier support contract, or where a TAM is involved with the customer. You'll need to raise a support request with Atlassian via https://support.atlassian.com/support if you want support. You might get help faster if you describe the problem here in the Community…

There are only two groups that can delete workspaces * Your team * If you are on a paid version, Atlassian can delete, if you stop paying the subscription fees and don't talk to them about shutting it down or downgrading to free So, I'm afraid you are going to need to talk to your team about who deleted it

If you want to select multiple options in a field when creating or editing an issue, you have to be using a field that supports multiple options. So exactly what @Mayur Jadhav already said - create the field as a multi-select, then you'll be able to select multiple options in it.

Probably, but we can only say so if you can tell us what you are trying to do. And there's almost certainly a better way to do it. What are you going to do with this export?

Welcome to the Atlassian Community! No, it can not use groups for authentication, like all tracking systems, it needs to know who a user is so it can work out what permissions they have and record their activity. You can of course use your AD groups in Jira, adding them to permissions, roles, notifications and so on, so…

Ok, that implies Bamboo has simply got stuck somewhere. If it were your database settings, you would usually get a screen saying "can't access database" and an error message at the end of the log. There's not much we can do without knowing what it is doing internally now, but if you were to stop it, give it a sec to…

JQL only finds issues, it doesn't search for versions or other objects. The closest you can get with this is to run a search for "Project = X and (fixversion is not empty or affectsversion is not empty or <other version picker> is not empty)", and then include the version fields in the output. If you saved that search,…

Welcome to the Atlassian Community! The error code you are getting is not actually a code for a specific error. Something has gone wrong on the Cloud side, and it may be happening to many different Cloud installs. The code you've got is actually a marker that's gone into logs and failure reports that Atlassian can use to…

So you are saying there are systems that only show things to people securely without knowing who they are? Yes you can automate the setting of the security level too.

The sprint reports on the sprint. If you had issues that were not done (in the last column) when the sprint was closed, then the sprint report will be reporting on them as not done in the sprint. There isn't anything to "solve" here - your sprint reports are reporting what happened in the sprint. If you want to go back and…

That looks like the same "problem" - you've got a promo code for an app that is no longer of any use, because it has expired, and/or you've uninstalled the app it is for. There's nothing to "solve" here, you just need to get a valid licence and make sure the app is installed.

Um, Bitbucket uses Atlassian accounts, or Access to get in, not Gmail (there is a google account option, but that works by co-creating an Atlassian account which is tied to your google account) If you go to id.atlassian.com and log in with your Atlassian account, what then happens when you go to your Bitbucket service?

Ok, that tells us that you're using a browser that is not compatible with Atlassian ID because it's hiding the referrer headers. Some browsers will do this if you set them up with high privacy settings and if that's what you've done, you will need to add an exception for *.atlassian.com and *.atlassian.net.

OK, you can change that by logging into id.atlassian.com with the account and editing the profile. OK, możesz to zmienić, logując się na id.atlassian.com za pomocą konta i edytując profil.

You can't change it on Cloud - it's capped at 1,000 to prevent you overwhelming the system with requests.

Welcome to the Atlassian Community! Boards are not issue containers, they are a view of a selection of issues. Issues do not belong to a board, the boards show you what you chose them to select. The two boards you show us are configured to select the same issues, so the issues are appearing on both of them. There is no…