Nic Brough -Adaptavist- Expert

Mmm, not what I get. Just tested it, I can copy a whole page (with sections) to a template and it works fine. (Server obviously, as Cloud has no sections)

Ok, I'm a bit lost now. When I edit a page, select all, copy it, then create new template and paste, I get everything (albeit not when I do it from server to cloud or vice-versa, it only works server to server or cloud to cloud)

Blocking is the wrong answer here. You need to get the spammer to stop doing it. Why have you let a spammer into your system, and why have you not removed them? Why have you got an automation that is spamming you? When it's an automation, then go talk to the people who added it. Why did they set it up to spam you? There's…

You had not told us anything about the source of your options for this list, so there's no way we could have told you anything about that. The question now becomes "how are you currently storing the list of these files in Jira?" If you're not actually storing it, then you will need to code something that can scan the…

I think what I was getting at there was that "it's a lot harder than you think". A corollary thought though was "it's probably the wrong way to get the data you need". Is physical location really that useful in your analysis? Surely it would be better to analyse by business group, customer, team, etc. 

Ok, so you're trying to use Confluence as a file store without using it as a file store. I don't think there's any way to do this with Confluence cloud. Attachments in Confluence live in the service's file system. You might be able to do something with an app that offloads attachments to other systems, but I've not seen…

I'm sorry, I do not understand the question. Query for what?

I'm afraid not. The greenhopper calls are deprecated and you should be using the Agile ones. The greenhopper calls you're finding in the code will eventually go away, as the boards and other areas are refactored to use the more modern API.

You'll lose the project board (but that's ok, because you're probably doing this so you can create Scrum or Kanban boards in the project) and things like summary, list, and calendar will go too, but they're mostly just done differently in Software projects, it's not really a "removal". For example, the timeline goes away.…

Welcome to the Atlassian Community! Are you in edit mode when you select and copy the content? If you're only viewing a page when you copy, only the content will come across, you'll lose a lot of the structure, like, as you mention, layout and anchors.

Welcome to the Atlassian Community! Jira has several "levels" of administrator, and far too many nuances on it (annoyingly causing my "simplification" instincts to conflict with my "flexibility" instincts). The very simple answer here is that you are not a Jira administrator, so you can't create anything more than…

Welcome to the Atlassian Community! Every web domain has a single organisational owner, although that can be delegated. I started to write an essay on this, but most of it is not helpful (unless you need to go down the lawyer route) You need to look at ownership: * If you have stuff running on <something>.atlassian.net,…

Be very careful with that query, it's not going to do what you think.

The simple answer is to just not try to use the "sprint name filter". Left blank, your rule will execute for every sprint created from that board. The field is there for the more complex cases - "Our board is running many sprints, but we only want this rule to run when the sprint name contains the word 'Aspidistra'" I…

Welcome to the Atlassian Community! >How should I transition Issues from a post function in Jira 9.x? By doing it somewhere else. Post-functions run as part of a transition - the transition is not complete when they execute. Best case is that you end up with an issue that doesn't know whether it is in the end-status of the…

Or you could just make the comments when you feel the need to, and leave it for people to pick up when they're ready. Announcements about releases, and shipping communications are not what Jira is for, you should be doing them in systems that are able to talk better to a customer. Some of your customers would be delighted…

Welcome to the Atlassian Community! That usually means the project does not include any sub-task issue types.

Welcome to the Atlassian Community! You're really close, but, whilst JQL is absolutely not SQL, it has the same grammar. It is one or many true/false questions joined together with either And or Or. Your project = CAMSMT and "Intake Request Type" in "Solus eDM request", ("Email booking request" with status = done) works…

Welcome to the Atlassian Community! This is what it says it is - there is a limit to the size of files you can attach to Trello cards. You can't upload more than 10Mb

Yes, I know that, but we need the English version.

Welcome to the Atlassian Community! As an admin, go to Admin -> Issues -> Custom fields. Find "pending reason" in the list, and configure it - the list of options is in the field context.

It does not work that way. You create two transitions with names as similar as possible to each other. A condition removes the transition from the list if it is not met, so you will only ever see one transition. I've almost always done this sort of thing with Scriptrunner conditions. I remember that I had to write my own…

Um, I see no error message in English in your screenshots.

This will let you unassign issues later, so it's probably the wrong way to do it. You should make assignee mandatory in the field configuration.

Jira does not record the project created date (except in the audit log) Your only option is to look at the creation date of the oldest issue in it, and compare it with the oldest issue creation date in the projects with ids either side of it.

There's no way to do this in Jira. You would have to write your own version of the session management stuff in the core of Jira, not an app. Why are concurrent logins a problem for you?

So that rule is only ever going to run once, when you create a sprint called exactly "New Product Sprint". My guess is that is not what you are calling your next sprint.

Welcome to the Atlassian Community! Automation does not have a "close sprint" action, so you can't do this. Closing a sprint automatically is not a good idea, it really should be an active decision, agreed upon by the team. If you really want to do this, you'll need an app that can do it, or to write an external process…

Welcome to the Atlassian Community! There is no attachment, but if "no action was performed" is being logged, it means you need to concentrate on looking at the triggers for the actions. If it had failed for some other reason (like sprints are not valid for the project), then you would have got an error message rather than…

Welcome to the Atlassian Community! I am not sure what is going wrong with your script, but I think you might need to take a slightly different approach. Working space by space in Confluence tends to work a lot better. https://library.adaptavist.com/entity/copy-user-space-permissions-to-group is for adding permissions but…