Nic Brough -Adaptavist- Expert

Are your people using encoded characters in their URLs? Does it break when they use unencoded characters? On your other point, free and starter licences (which means everyone using up to 10 people) do not have access to support, they will redirect back to the Community here. We do what we can to support people, but it's…

I got to fly on one too. My second visit to the USA was a "we need an expert on site" emergency thing. I went to the London office as usual, and as I walked in got told "go home, get your passport, go to Heathrow, they will be expecting you". I thought it was going to be a standard transatlantic flight, but they put me on…

For a permanent solution, you can add it to the setenv.sh/bat file in the "bin" directory.

Welcome to the Atlassian Community! A database dump contains everything except the attachments, so restoring a database dump and pointing a new Confluence at it should work fine (assuming it is the same version) This looks like you have tried to restore to a different version of Confluence (Version, not type - it should…

Yes, but it is not the right way to do it, simply call "opensprints()" with the REST API. If you try to do this in SQL, you're going to need to have to think about the current sprint, how the issues in it are identified within it, and how to read the story points from them. There's 6 joins in there and that's just minimum…

Yes, but it is not the right way to do it, the best thing you can do is create a REST API call that simply calls "opensprints()" If you try to do this in SQL, you're going to need to have to think about the current sprint, how the issues in it are identified within it, and how to read the story points from them. There's 6…

Ok, so you need to extract a table from a page. The best way to do that would be to use the REST API to grab the content of a page and then go through it to read the table information out. The data you'll get from REST is far more easy to parse than the raw data you'd get from a SQL query.

Ok, so what are you using to connect the gMSA accounts with Jira's directory? Is it something that creates internal Jira accounts, or connects an Active Directory, Okta or other directory from the outside?

Welcome to the Atlassian Community! Jira has no way to know that you are going to be answering several times as part of a single answer, so no, there's no way to do this. The best thing you can do is give the customer a single answer, not split it into multiple comments.

Welcome to the Atlassian Community! https://community.atlassian.com/t5/Atlassian-Access-discussions/Automated-User-Provisioning-and-SSO-with-JumpCloud/m-p/2267004#M279 is a good guide to this sort of thing.

Automation for Server is an app you have to add to your installation. It is not part of the installation by default, like it is on Cloud. See the link Nicolas gave you for details.

There is no way to say how an app is being used, they all do different things in different ways. Your only method to establish usage is to ask your people how they are using it.

Welcome to the Atlassian Community! You need to set the resolution on the issue to make it resolved. The standard way to do this is to have a transition screen that includes the resolution field on all the transitions that take the issue into a closed status (you can also do it with a post-function, and you should have a…

Same answer - add them in AR (Or use Align and add them in there)

@Stephen Coleman I'm totally with you on all of that. We should be talking about it * A lot of humans do indeed turn out utter garbage answers too * Yes, this is a conversation we should not shut down. I don't think I emphasised "it could be useful" enough in my posts. I really don't want to stop talking about AI (until it…

Cloud can't give you this error message, it doesn't have the file storage setup that server/DC does. Could you tell us exactly what error you get?

I have to go back to the simple "is it done or not" question. Does it need more work?

It's because the queries are different, and do not refer to the same things. Could you give us the four filters I asked for?

Welcome to the Atlassian Community! This is one of the classic misunderstandings of scrum metrics. It's great that you did more than you committed to, that's something for your team to be horribly smug about and shout about (especially if things were added to the sprint after it started), but your added things should not…

Yes, you need to look at how you publish your files. Confluence can link to anything you want, but you need to be serving up that content on your network. That means that you need to be able to give people a URL for your files. Can you do that? How are you serving your files on your network? -------- Ja, Sie müssen sich…

Yes, an issue will be removed from a project if you move it to another one. That is what "move" means. There is no delete here, it's a move.

User requests for access are all made by users. When Confluence says "Charlie has asked for access to Confluence", it means it - Charlie is the person asking for access.

Welcome to the Atlassian Community! No. Support for server products ends in February 2024, irrespective of version and licence. But an upgrade will bring you back into the end of life bracket - 8.2 is past end of life currently, so if you ask for support, Atlassian will simply respond with "upgrade to a non-end-of-life…

Yes, the support / development disconnect is a bit of a pain, but an understandable one. Person creates a request, Agent decides it needs developer work (not just "hi, can you help out", but actual new dev work) and hence a new story in a development project. The worst thing you can do is move the issue from the service…

If you had Jira running with SSL before, and all that needs to change is installing a new certificate, then just look to the bits of the doc that talk about adding a new certificate to the keystore.

Ok, great. So what app have you added to do the approvals stuff? Confluence does not have approvals functionality in it, it's a plain wiki. I usually add Comala Workflows if I need some form of approval flows in Confluence, but there are other apps that enable it.

The only way to do this would be to have your files published on the internet or inside your network, and have your people put links to where they are on their pages.

What are the board filter and sub-filter for completed?

Reading the database is the worst possible way of trying to get information from an Atlassian system. It's impossible to tell you where the rest of the content is in the database, because we don't know what it is. Macros? Attachment? Gadgets? None of those are stored in the database, so if you want to "get" them, you need…

Just to clarify something - move does not delete the issue, it moves it. The issue key changes because the project has changed, but the rest of the data on the issue is kept in the same place. Even the unique key in the database remains the same. No data is removed (unless the target project does not have the fields the…