Nic Brough -Adaptavist- Expert

Ok, why are people creating requests in the wrong portal? Why have you got two portals, when it sounds like you only need one?

That is correct, your people should be emailing the helpdesk directly, not attaching copies of emails.

Conditions are for stopping people using a transition, they are not what you want to be doing here. You should probably do this with post-functions on the "create" transition. The easiest way to do this would be to have three workflows, one for each issue type, and a different person placed in the set-assignee…

It looks right to me. You will always have to refresh a page to pick up that a field has been changed outside the current screen.

Welcome to the Atlassian Community! Best thing to do is remove the TLS protocols from the list Tomcat supports. Find the server.xml for the Tomcat Jira runs inside and edit it. Find the "enabled protocols" line and remove TLS 1.0 and 1.1 from it, then restart the service.

You will need to ask your admins for access.

You don't. To "change" the username, you have to sign up for a new account with the new user name and delete the old account.

You can change the board filter to order by key if you want, but this will destroy your ability to rank issues in the backlog.

There's no screenshot of the issue here.

I did not say what type of issue to create in my answer though, or explain how they would work, so I'm not surprised that I seem to have mislead you! However, you've not done anything wrong at all. To create a "larger than epic" thing, you need to: * Create a new issue type, at the base level ("standard issue type" not a…

No, there is no way to restrict the issue type you can move an issue to. If someone has "create issue" rights in the target project, they can choose any issue type that is enabled in the project.

Can you show us an issue that you think should be returned by the query, but is not?

Ok, the dates are stored as epoch dates and times - it's a number of milliseconds since midnight on the 1st January 1970. When you use numbers like "-7d" it's simply calculating what that is in milliseconds (1000 * 60 * 60 * 24 * 7) and subtracting that from "now". The usual problem people see with dates is that it is…

Welcome to the Atlassian Community! You will need to talk to the administrators of the system to get them to change your account. They will probably ask you to log in with your existing account first, before they can make changes. Have you tried resetting the password for your existing account?

Eh? Could you explain the problem a bit more? None of my users have a problem with any of the links they get sent.

I got nothing. But I'm not sure that I count.

Not by Insights/Assests, the only way to do it is to stop people having "bulk edit" in Jira.

How are you handling those requests? Is it plain Confluence or an app?

Where are you trying to install the certs?

Welcome to the Atlassian Community! Raise a support request with Atlassian as soon as you can. Use the last option on https://support.atlassian.com/trello/ to get to Trello support, they will be able to sort out you out. ----- Bem-vindo à comunidade Atlassian! Faça uma solicitação de suporte com a Atlassian o mais rápido…

Are you using the advanced search that SR provides?

It's not ideal, but you can still add the epic-link field to your issues.

"project=X AND sprint in (XX) AND sprint in openSprints() AND issuetype=Bug OR issuetype=DevBug" might not do what you need. Try "project=X AND sprint in (XX) AND sprint in openSprints() AND (issuetype in "Bug", " devBug")"

I would go back to the exact version of Confluence your production system currently is.

The velocity should be matching everything you have marked as done during the sprint. Given the numbers you've shown us, I would expect to see 337 hours worth of issues in the last column of your board when you ended the sprint. Releases are a little different, I'd want to look at all the issues you've flagged as released.

@Chaiyeen Oh - yes, if they are company-managed projects on Cloud, or you are using Server or DC. It's only Cloud-based team-managed projects that do not use configuration schemes.

I do not want to tell you, because I really want you to stop trying to do this the wrong way. Please, use the API, stop looking at the database.

I think you've answered your own question there. It potentially saved you 20 minutes of coding. But you had to spend hours checking that it had got it right, and in the vast majority of cases, it does not. It needs a lot more training on every subject people might point it at. I am not saying it can't help us in the…

Welcome to the Atlassian Community! Yes, workflows are very different in TMPs and CMPs. TMPs don't appear to have post-functions (they do, but it's "behind the scenes"), you need to go into each issue type and edit the workflow for them, hitting the "when this transition happens, do a clever thing" button"

Welcome to the Atlassian Community and bonjour! I do not know what your CPF is, so I can not talk about that. But for Trello and Butler training, your best option is to ask an Atlassian partner, --- Bienvenue dans la communauté atlassienne et bonjour! Je ne sais pas quel est votre CPF, donc je ne peux pas en parler. Mais…