Nic Brough -Adaptavist- Expert

Yes, stop trying ChatGPT. It's not ready because it's not been trained with accurate information about... um... everything. Try a query with "was updated"

That makes a lot of sense now, thank you for explaining! Yes, the short answer is "if you block stuff in Apache-Tomcat, or in Apache, or in Tomcat, then you could break Jira and Confluence" It is not necessarily a bad thing - I deliberately break some of my Confluence spaces by blocking it in Apache unless the user is…

Welcome to the Atlassian Community! Atlassian do not do a lot of outreach like this, they tend to rely on their partner organisations. There's no way to know if one of them can do anything on the 6th of Trisakadecacember, you'll need to ask one that might be the most suitable for you…

Welcome to the Atlassian Community! Currently, the highest version of Linux is 6.something, so I think you're looking at something else when you say "Linux 8", probably the distribution version (Ubuntu for example is on 22.something, and the machine I'm using is on Kali 2023.1 built over Linux 6.1) Jira will work on…

I think you may be asking the wrong people then. We're an Atlassian forum. Vikarina is not an Atlassia application. My best guess is that they use Atlassian software for their documentation, issue tracking, and source control, and you have clicked on "help with doc system" rather than "help with Vikarina"

It's not a bug - destroying the information that a team attempted to deal with a story during a sprint is not what we should be doing with an issue tracker.

It's the same answer.

You can't do this because a cascading select only really holds one value - the second half of it (the child field) is the value. So if you put the list in as a group-by in a statistic gadget, you'll get an axis that gives you all the parent and child values, grouped together. The cascading select field is a single field,…

That ID is probably the issue id in the database, which is not normally exposed to users and other systems. It's also pretty much useless, as you can't search by it remotely. You should probably be giving it the issue key, which is the unique human identifier that can be used in search and to build URLs for direct access…

Scriptrunner can do that with Behaviours, but it is limited to being on screen, it won't affect REST calls. You will need to move the edit into the workflow, so that you can control it with conditions.

They do it because team-managed projects are supposed to be managed by the project team, not the global admins. It's one of the points of having team-managed projects! I personally don't think team-managed projects are ready for larger "enterprise" customers, and they won't be until they can be configured with schemes,…

Welcome to the Atlassian Community! There is another planet that is inhabited only by human-built robots with the help of Jira (there may be other life forms there, but we do not yet know that). I'm not sure that our space programmes are as complex as other things we do. The aerospace companies I've worked with have had…

Welcome to the Atlassian Community! Connect and Forge are the platforms for developing Atlassian apps to add to their core services, which is roughly what you've described as wanting to do. I'd favour Forge as it is what Atlassian are putting their efforts into. Other approaches will mean you having to re-invent a lot more…

Welcome to the Atlassian Community! It's the issue itself that "links" the comments to the issue. The issues are containers for comments. In the database, there's a big table full of comments, and one of the columns in that is "issue id" So, I think you need to rephrase the question. What does your Zapier code need from…

You don't need any nesting of filters or board configuration, you just need to include the sub-tasks in the "and issuetype in" clause. The easiest way to do this is probably to change ... and issuetype in ("QA Defect", "Development") ... to ... and ( issuetype in ("QA Defect", "Development") or issuetype in…

Depends on whether your Mac runs the browser differently. The operating system you use for your client has no effect on how you use the client. The client (browser) may work differently on different operating systems, but the service you are connecting to does not have anything in it that would get to the OS you are…

The "general best practice" is "do what you need to to make it all work". There's not a lot more than that because everyone will be working differently, within the context of their own processes. You need to look at the processes that you want to follow, that will tell you what you can automate. You've mentioned "new user…

That's absolutely the point of my answer - you are going to need to understand your processes and the context of the issue to decide what sub-tasks to re-open.

I don't think you are missing anything in my reply, but your update does tell us what the problem is. Specifically: "Sub-tasks are not on the board" To be recognised as done, an issue has to be in the last column on the board. If you've excluded the sub-tasks from the board, then you're not telling Jira that they are done,…

Could you explain what you think is "not correct"? Are the two systems working with the same data set (a copy of the database), and when you copied the database, did you run a full locking re-index on the system? Have you tried re-indexing the system that is wrong? Also, do you have any errors in the logs (I'm asking…

Yes, Jira can do all of that, apart from the budgeting (it's not intended to be a financial tracking system, just an issue tracker). You can add apps to it that enable financial features, or automate your own if you want.

I'm afraid it's the same answer

It depends on your process. The best practice is be to re-open the sub-tasks that need to be re-done as part of solving the problem that the parent issue represents. But that's hard to identify out of the context of the issue.

Welcome to the Atlassian Community! Your first screenshot is the one that tells us where to look. The issue it points to in there has sub-tasks that are not in the last column on your board, and hence it is in an inconsistent state that Jira needs you to clarify. The issue itself may be set to done, but that's wrong if…

It does, but you still need to tell it which one you want to use.

Ah, oh, yes, Refined adds a Categories function to Confluence. Last time I looked at it, there was no way to change a categories level, you had to delete, create, and move pages. But it's been a while since I last used it.

Welcome to the Atlassian Community! There are a lot of partners who do training/upskilling work with people, and Atlassian tend to leave it to us to do this sort of thing ("us" because I work for a partner who does training, and we do a lot - Atlassian ask partners to do lectures and classes at Team events as well as…

Welcome to the Atlassian Community! We can't log into your Confluence, we're not admins or users. Could you explain what your people are doing when they get the error message, and give us the exact content of the error (with any sensitive data redacted if there is any)

Welcome to the Atlassian Community! How have you created the "categories"? Confluence does not have anything I would call a category, so I'm wondering if you mean the page tree, labels, or something else?

It is also possible to do this if an inexperienced admin has put the resolution field on the issue create or edit screens.