Brant Schroeder Community Champion

@Michael Heusser Welcome to the Atlassian community What Gantt product are you using? Most of them will not allow you to export it over three years. There are some that you might be able to compress the timeline and export to pdf but it will not be legible or very useful.

@jordi let me escalate this to Atlassian so they can address the spamcop question.

@Shaohua2 Zhu welcome to the Atlassian community. I would suggest submitting a support issue to Atlassian. They can look at your instance and see what is happening. https://support.atlassian.com/contact/ 

@马先生 There is not a recommendation by Atlassian. We keep a months worth so anything older than 30 days we delete. We also keep one every time we do an upgrade and keep the last 3 updated backups. I think you will need to come up with your own policy based on what information you keep in Confluence and build your own…

@Moorthy M You would have to use this API call - https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space-permissions/#api-wiki-rest-api-space-spacekey-permission-post 

@c053127 Please see this KB article on how to do it https://confluence.atlassian.com/jirakb/export-over-1000-results-to-excel-from-jira-cloud-779160833.html 

@Ganesh G Welcome to the Atlassian community Per the documentation here I am not seeing anything that would allow you to pass in the email and get the users information back.

@Todd Ogin the page you are talking about that shows the aggregated task list does cache and refresh at specific intervals. Refreshing the browser should initiate this as well. What browser are you using and does clearing the browsers cache fix the issue?

@sonia Welcome to the Atlassian community If you are getting a 401 error you are failing to authenticate. Take a look at the documentation here on how to properly authenticate. https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#version 

@Sebastian Spitzer if you have not already done so I would suggest submitting a support issue with Atlassian. They might be able to do something on your instance to help with the failed conversion. 

@jordi Have you tried using a custom email account. https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/ and https://support.atlassian.com/organization-administration/docs/add-custom-email-addresses-for-product-notifications/ 

@István Tóth Welcome to the Atlassian community Can you share a link to the timeline pro application you are using? I am not familiar with it.

@Harinamdas Gharami Welcome to the Atlassian community You would need to use an app to accomplish that https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=tasks 

@Austin Fraley Welcome to the Atlassian community Have you followed this document https://confluence.atlassian.com/jirakb/how-to-troubleshoot-issues-with-the-email-channel-973489501.html#:~:text=Check%20the%20email%20connection.,on%20in%20Global%20mail%20settings. 

Glad to hear you were able to get it up and running again.

@sun Welcome to the Atlassian community Can you take a look at the space permissions and see who has been granted access? There should be a list of users / groups. What are you seeing there? https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/ 

@Usman Tariq welcome to the Atlassian community I would recommend uninstalling the plugin on the old instance and removing the custom field then making the backup and restoring the instance from it.

@rajeswari saravanan If you would like to keep that functionality within Confluence you will need to bring in the content then update the links within Confluence.

@Florian Merz Welcome to the Atlassian community Are you having this issue on all browsers? Have you tried a different avatar image? Are others having this issue?

@[deleted] Have you taken a look at what is available in the Atlassian marketplace? https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=blog You can install any of the apps and use them for 30 days as a trial to see if the app provides the functionality you are looking for.

@Oliver Schneeweiß Have you submitted a support issue yet to Atlassain? https://support.atlassian.com/contact/ I would suggest doing that as this is just a community forum. To rollback you would have had to have made a backup at the time of the upgrade or taken a snapshot of your VM. Did you do either?

@Oliver Schneeweiß Do you have the ability to roll the update back? Server is only supported to version 9.12. 9.13 is data center only. The final server Long Term Support (LTS) releases are Jira Software 9.12, Jira Service Management 5.12, and Confluence 8.5. These LTS versions will be eligible for security updates and bug…

@Angelo Gouvis Welcome to the Atlassian community You would have to connect with support here: https://support.atlassian.com/contact/ if you are unable to submit your question there then I can escalate here in community for you.

@Mike Bell This should help you out and explain what is happening - https://support.atlassian.com/migration/docs/migrate-users-and-groups/ Deleted or inactive users and directories Any deleted users or users in inactive directories that are referenced in your Jira data will appear as Former user after migration. If you…

@Joan Milewski Last year Atlassian answered it here: https://community.atlassian.com/t5/Confluence-questions/Export-Whiteboard-to-Print-or-PDF/qaq-p/2468748 Looks like they are working on it but it has not been released yet. In the post, they said in the next couple of months and that was in November. So hopefully in the…

@Mingo, Sheilah A. Welcome to the Atlassian community Here is a great document on how related pages work and how to understand why they are being shown. https://support.atlassian.com/confluence-cloud/docs/discover-relevant-content-with-related-pages/ You can help improve it by properly organizing content in Confluence. You…

@Amos You will find upcoming asset improvements in two places: * The roadmap as you stated (None listed at this time) - https://www.atlassian.com/roadmap/data-center?&search=Assets * Atlassian enhancements (There are few in-progress here)…

@Will Welcome to the Atlassian community Each space has a dedicated blog area and allows you to create blog posts in that area. It uses it's own structure and does not have parent / child structure. If you wand a specific feed you can use labels and use the label macro to pull all pages with that label into a feed but it…

@Grig If you are using SSO then they have to reset their password in the SSO system.

@Jeffrey Manning I am assuming you are using the blog post maco. What are your settings in the macro?