Comments
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@cHurley you can use filters to get the information you need. If you need to to export the data you can creak the filter and the export the results to excel. You will be limited to 1000 issues per export. https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ You can also just look at the results on the…
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@Ravisekhar.g that is sharing the issue with others. There is not a way to share the attachments. Once the issue is shared they can view the attachments in the issue.
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@Vikas Jain you could use the API to add the file and then there would be no problem for sure. The API will create the file, and everything else needed for the file to be linkable in Confluence. Just adding it manually to the file structure will not work.
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@Rita Leitner Gaspar there is not a way to prevent individuals from commenting on issues in the portal if they have access as a request participant. There might be an app that provides that type of access control in the Atlassian marketplace.
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@Marc Isikoff I believe that the labels filter/restrict articles in the portal for the customers. Agents have the ability to see al articles with recommendations. Over time the application learns and recommendations become better in both the portal and agent view.
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@Zak Husain can you accept this answer to help others?
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@Thomas Fastenakel can you mark this as accepted to help others?
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@Tuan Cao can you accept the answer to help others?
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@Tomasz Kociemba can you accept the answer to help others?
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@Martin can you accept the answer to help others?
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@Deepak Chandrashekar Naik can you accept the answer to help others?
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@Donna Wood Can you accept this to help others?
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@chris.west Can you accept this to help others?
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@Almee Cheng Can you accept this to help others?
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@Vera Valshonok can you accept this answer to help others?
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So much to celebrate, so hard to choose.
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@Claudia González there is no limit. Can you explain what notifications you are not getting on mobile? Only certain notifications generate a push notification if that is what you are referencing.
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@Colin_McDermott is this a custom user macro?
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@Rasha Hassoun Welcome to the Atlassian community Answers are in bold. * Queue Configuration: How can I create and configure customer agent queues within Jira Service Management? I want to organize incoming requests into specific queues based on categories or teams. You define what issues are in a queue using JQL. You do…
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@Sherwin Soriano Can you accept the answer to help others?
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@Tina-Louise Allaire Can you mark this as accepted to help others?
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@Arshia Waheed can you please accept this answer to help others?
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@Frank Spee Welcome to the Atlassian community This database feature does not currently have the ability to do that. You could submit a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440
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@Iulian Onofrei There is not an option that takes you to the comment. It just takes you to the Jira issue's comments starting with the latest comment and then you can scroll through them to see what is occurring.
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@Alitheia Lazar I am assuming that you are trying to leave a team in Confluence or Jira. If you go to the team page to the right side of your name, you should see a ... menu with a Leave Team option. I think it is worth mentioning that you can't leave the team unless at least one other member accepts an invitation to the…
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@paul.scott There is a feature request for public pages https://jira.atlassian.com/browse/CONFCLOUD-75322 Currently if the space is public then it will be indexed.
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@Apollo Welcome to the Atlassian community You will need to setup each of the projects to only allow customers added to them to see them https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-portal-access/
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@Wanderson Carlos Eufrasio can you mark this as accepted to help others?
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@Susannah Broadbridge Can you mark this as accepted to help others.
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@Jilly Cheshire Can you mark this as accepted to help others?