Brant Schroeder Community Champion

@SB Analytics permissions are controlled by group at the site or global level. You will need to be a confluence administrator and go to the admin area by clicking the cog in the upper right hand corner. Then you will see the following menu on the left. The analytics permission on the left menu will allow you to change the…

@Randylyn Masse If you are having trouble locating the billing I can help escalate your issue in the Atlassian community. Can you submit a new issue and I can escalate that so Atlassian can take a look at it. Just provide me with the community post here.

@sampath kunapaneni There really is not a way to prevent it from occurring. Atlassian has no way to know that it is an alias. If you are using SAML authentication you might be able to prevent it on the SSO provider side to prevent the provisioning of the access.

@Brian you should be able to flush the mail queue. https://confluence.atlassian.com/jirakb/health-check-mail-queue-1223822414.html#:~:text=Go%20to%20Administration%20%3E%20System%20%3E%20Mail,mail%20queue%20is%20piling%20up). 

@Natasha if both users share the same email address there is no way to merge the accounts in cloud yet. https://jira.atlassian.com/browse/ID-240 if the users are separate accounts there is not a way to migrate data. For jira issues you could do a bulk update to reassign issue or add / remove a user as a watcher.

@Sezer Çifci are you using this as part of an app you are developing? If yes you should post the question in the developers forum. https://community.developer.atlassian.com/ 

@Engteg123 can you provide some additional information as to what it is you are trying to do? Are you trying to send an email through and external SMTP service and not use the Confluence mail handler?

@Moxarth Rathod Great question. There is not a better way of doing this other than using an app. The marketplace has a couple of apps like EasyBI that you might take a look at. This way you could write reports that you could just go an pull that would have the information instead of writing an app to pull the information…

@Kelli Archer you stated in your original post that the users with administrator role only assigned could not do user mentions. On the project where they are unable to do @mentions does the administrator role have brose user in the project permission scheme?

@Alvaro Lozano welcome to the Atlassian community The portal view that customers see of the confluence knowledgebase does not show that information. I was not able to find an enhancement request for this. I would suggest submitting one. https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Shahid Mustafa you would need to use the space export feature and specify the specific pages that you would like to export. https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/ I believe that some of the apps in marketplace also provide this…

@Mayur Gaikwad/Tech PMO If you use the API / web hooks anything is possible. Basically as long as an application has the ability to connect via web services you can move information in and out of Jira.

@zoya.aboujaish Take a look at this https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/ Following this you should be able to trim them down to what you want.

@Anisha R Please take a look at this https://support.atlassian.com/jira-software-cloud/docs/enable-releases-and-versions/ It explains how to enable and setup the release feature in Jira. This talks about how to manage them in your plans.…

@thomasy Jacky I would suggest submitting this question in the developer community https://community.developer.atlassian.com/ This community is geared towards developers and they will be able to better help you.

@Maru Sravan you would have to write the loader in JavaScript and then implement it. I would suggest seeing if you can create one that can be added through the announcement field. If that does not work you would have to edit Jira's Java. This means that you will have to do this every time you upgrade. My guess is that you…

@Craig Duffy sorry. It has to do with how the browser is recognizing the iframe. It thinks that it is cross site scripting. We used our F5 to fix the content security policy so the browsers will be ok.

@Welington Is Docusing supposed to be DocuSign?

@Igor welcome to the Atlassian community There is not a way to display the filter name or date it was updated. You would have to click on the filter in confluence and go to the filter to see that information.

The users that are admins do they have browse project permission at the project level permission?

@Vibhav Sharma welcome to the Atlassian community I would suggest using the Two Dimensional Filter.

@Adam Brett welcome to the Atlassian community After the instance indexes the duplicates that have been removed should not appear and the error will be resolved. The error is because the task not longer exists and the index will fix that.

@Kelli Archer I know that you checked global permissions but can you look at this one more time and make sure everything is correct as well as the browse project permission. https://confluence.atlassian.com/cloudkb/troubleshoot-i-can-t-mention-aka-tag-other-users-on-jira-issues-1142444425.html 

@Mike Torgerson please accept the answer to help others.

@Kelli Archer what changed? Did you add a new app or upgrade? Do the users that still have access have any additional permissions?

@Karl Samson Since those are custom fields you are very limited in what you can change and it would change all date fields. I would suggest voting for this enhancement request https://jira.atlassian.com/browse/JRACLOUD-76814 

Can you accept this to help others?

@Sean Braganza I am not aware of any way to do that. You can submit a feature request here https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ 

@Steve Hess per their documentation I believe you would have to create a custom field and then sync it to the zenith desk customer field. https://support.zendesk.com/hc/en-us/articles/4408825394458-Using-the-Jira-field-syncing-feature 

@Anthony Magenot welcome to the Atlassian community Were you able to find a solution to your problem?