Brant Schroeder Community Champion

@Crystal Rouse can you accept this answer to help others?

@bobbi.davis can you accept the answer to help others?

@Corrine Ptacek-Reavley Welcome to the Atlassian community I was not able to find their cloud offering. The server offering is no longer supported. I would suggest reaching out to the vendor to get a reference if it is still supported on a different platform.

I had to put it out there as this is the Atlassian community.

@Anand B Welcome to the Atlassian community The reporter will always be the account that is used to connect the application together. You are also limited to the fields that the Freshdesk connector con populate in Jira. You can make specific Freshdesk data available in the Jira issue through the connector. I would suggest…

@Deniz can you please accept this answer to help others?

@Kalyan Kumar Das Can you accept this answer to help others?

@Nicholas Breault can you accept this answer to help others?

@alexia.heinemann can you accept the answer to help others?

@Ted_ching did the password reset work?

@Arya Soman can you accept the answer to help others?

@Jeramy did that resolve the issue?

@shuyi can you accept the answer to help others?

@Kateřina Horáková if this was helpful can you accept the answer to help others?

@Shashank Agrawal can you please accept this answer to help others?

@Ani Watch can you accept this answer to help others?

@shivani shirguppi were you able to figure out the issue?

@zeineb bouassida can you accept this answer to help others?

@José Luis Cases Caballero welcome to the Atlassian community Do you have any apps that perform time tracking installed on your instance?

@Shasheekant Patel For Jira you can only use the mail handler to create issue. If you are going to be handling a lot of issues through the email handler you might want to take a look at an app like JEMH https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=cloud&tab=overview 

@Jeramie Anders welcome to the Atlassian community I would suggest taking a couple of the free classes in Atlassian university that go over permissions. Here is some documentation on permissions as well: * Manage project permissions * Permissions for company-managed projects * Customize Jira Service Management permissions…

@Gajanan Sasane can you accept the answer to help others?

@Arnel Delacruz Can you accept the answer to help others?

@Cristiana Pereira can you accept this to help others?

@Maria Del Rosario Gonzalez There is nothing like that on their roadmap https://www.atlassian.com/roadmap/cloud?selectedProduct=confluence& You could submit a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Lavie B.B. welcome to the Atlassian community Were you able to get this resolved? Do you still need assistance? If yes I can escalate it to Atlassian since you are on the free plan.

@Vanderson Telmo Welcome to the Atlassian community Can you share a screenshot of the error? I want to try and recreate it.

@laila parker welcome to the Atlassian community How did you create the test cases? What app are you using to create the cases?

@Dale Kalsow Welcome to the Atlassian community You should be able to share a dashboard using any of the following: * Group—A group of Jira users. * Project—All members or members with specific project roles working on one or multiple projects. * Any logged-in user—Any user who is logged in to your Jira Cloud site. *…