Brant Schroeder Community Champion

Turns out we have users using Canva for Jira and love it, so I will add it to the list.

I also need to add that we love Draw.io We use this all the time in Confluence.

@Prince Dhiman Welcome to the Atlassian community Not an expert on this but found a couple of posts with similar issue. * https://community.atlassian.com/t5/Jira-questions/Cannot-start-the-driver-service-on-http-localhost-34811/qaq-p/1858499 * https://github.com/SeleniumHQ/selenium/issues/7137 

@Kurtis in the post that you reference there is not a way to disable emails that are sent to the service desk. As Atlassian support stated you can add an auto response letting the user know that they have to submit issue through the portal and you can close the issue. This is really the only way to do this at this time.

@Whitney Nicholes choosing just one is hard. I love Tempo apps since everyone can use them. My favorite is scriptrunner.

@Boris Berenberg - Modus Create I am just impressed that you held the steins for 3mins.

Looks like a great app for budget tracking and transparency.

Thanks for sharing will have to try and get a few of the badges this month.

Great time to learn about new apps. Thanks for doing this every year.

@Jennifer Choban - HeroCoders I really like how the checklist item can be converted into an issue.

@Alberto Estévez looks like a good app to get basic CRM functionality within Jira.

@Alberto Estévez - I believe you did it correctly. I am reading your post now.

@Jeffrey Whitmer welcome to the Atlassian community I would suggest submitting your question to the app vendor https://marketplace.atlassian.com/apps/700473/agile-poker-for-jira-planning-estimation?tab=support&hosting=cloud 

@Jay Roberts I do not believe so. At this time if the intent is not found it will prompt like you are stating for them to create a request or use a knowledgebase answer.

@Brian Taylor can you share the steps you are taking I want to try and recreate.

@David Nguyen Welcome to the Atlassian community Can you share a screenshot?

@Lianda Mulder welcome to the Atlassian community You are correct in that the only delivered way to do it is with check boxes.

@jira-sales There is nothing that allows for you to do this. You can submit a feature request here https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

@Dima Astahov you would have to use the Jira API and pull the data that way. As your instance grows it will be harder to keep the data in sync. Have you thought about using an app like easyBI and do your analytics in the app? https://marketplace.atlassian.com/search?query=bi&sort=relevance&product=jira&hosting=cloud 

@Goran Dermeta i believe data associated with the trial / evaluation period would be deleted after 15 days if you canceled everything after the evaluation. If you continue to use the free plan then it would be 60 days after you cancel the plan.

@Vikrant Yadav This depends on how you are feeding the information into Jira? How is AD currently linked with Jira? How long ago was the change made?

@Malka Jackson [Isos Technology] Are the users access the KB through JSM or are you having the access it directly in Confluence? I am assuming that it is the later. If a user access the KB through Confluence then they will have a Confluence license. This will allow them to have full Confluence functionality. There is no…

@Anita Chen the group you are referencing in data center is used by default to define a Confluence admin. They technically are not able to see everything but have the ability to provide themselves access to everything. This is the same in cloud. Confluence admins have the ability to add themselves to all spaces and to view…

@Redzwan HASIM welcome to the Atlassian community There is nothing that is delivered. If you are using Microsoft defender XDR you can configure it to send alerts. The email alert could go the service desk.

@Jean Bonneau (FPX846) You would need to reach out to mot-solutions.com as they manager this space not Atlassian.

@Caine Lloyd We use the service desk to intake all requests. We use automation in our workflow to create an issue in one of several projects once the request has been approved during change control. We then use automation to keep the customer updated by automatically posting updates from the Jira project issue to the JSM…

We are still on data center so our favorite business app is proforma. We use it to collect great information on requests in the service desk and on other issues. It has been a great tool for our business teams because the do not have to request custom fields to get information that they need.

@Nico Post gotcha. You can follow this to recover admin access on the data center instance https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html 

@ZohoJira welcome to the Atlassian community You must have something off. You may want to review the below links and double check everything: * Configuring Zoho Desk for JIRA * Integrate JIRA and Zoho Desk in three simple steps!

@Nico Post Welcome to the Atlassian community I want to make sure I have this correct. Your Cloud Confluence site is tied to your retired on premise MFA and you are no longer able to login to the Cloud Confluence instance? If that is the case then you will need to work with Atlassian support to get access setup again. Are…