Comments
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Is the application link http or https? Could be that you set it up as http.
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If you look in the chrome dev console, is there any errors? You could also try enabling the network tab and checking to see if there are any requests that are returning errors. Does the user have javascript disabled?
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If you update the app you should no longer see the issue. I believe you are just dealing with a bug that Atlassian is working to resolve. Here are the notes from the latest update: Remove JVM Code Cache Healthcheck that was introduce in ATST version 1.21.0 If you update the health check app then it should go away.
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Confluence Search Basic information- https://confluence.atlassian.com/doc/search-139528.html Search Syntax - https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html Advanced Search - https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html
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Per this post you will have to contact support requesting the change. https://confluence.atlassian.com/confkb/attachments-no-longer-open-in-browser-and-users-are-instead-prompted-to-download-the-files-779166001.html
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What are you seeing in the logs at the time you run a bulk update?
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Lesley, The only way I know of to get labels on a page is to create a template and add them to it so when the page is created it will already have them. I do not know of any add-on that requires this. Here is some helpful…
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Larry, Sounds like IIS is not setup yet. You can follow these instructions here https://confluence.atlassian.com/adminjiraserver/integrating-jira-applications-with-iis-938847749.html and…
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Bill, You would need to create an email handler as stated to capture the emails and generate the issues. More on email handlers: https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html I have done this with IMAP and we had to create a rule to forward all of the emails. If the…
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Kyle, If you update the app you should no longer see the issue. I believe you are just dealing with a bug that Atlassian is working to resolve. Here are the notes from the latest update: Remove JVM Code Cache Healthcheck that was introduce in ATST version 1.21.0
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Kimi, Atlassian products allow you great flexibility to help your team work effectively and efficiently. I have been a part of a number of implementations and the approach your colleagues are recommending is a good one. From an ITIL ITSM standpoint / best practices standpoint having a more consolidated environment will…
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Looks good. Do you have a test instance to do it in before doing it in production? Your Atlassian license gives you developer licenses that can be used to setup a non-production instance to test items like this in. Highly recommended.
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Jay, Sounds like you have the exporting down but here is a link to the documentaiton just in case you have a question. https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html To answer your questions. - What about the users and group? Importing a space will not import any users or groups…
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Snowshoes allow you to get places that cross country skis and other winter travel devices will not or cannot take you. We often get tons of snow in the winter in Idaho especially in the mountains. I like backpacking all season long and snow shows allow you to do this when there is 18 feet of snow and you want to reach a…
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Better late than never, here are mine. 1) I like to ski. 2) I like to snowshoe. 3) I love the cold.
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My day dream job would be helping entrepreneurs in third world countries live out their dreams. Basically helping them build their idea into a business.
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Sam, If you have not changed any settings or your notification scheme you can contact support to ensure that emails are going out. https://support.atlassian.com/contact/
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I would suggest using an app called refined theme to make changes. Looks like you used it in screenshot number two. If that does not work for you then you can edit the application on the web server. I would suggest setting up a development server so you can test your changes. Many of the changes will require you to restart…
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PROJECT = "Project Name" AND (STATUS WAS "QA Testing" AFTER "date1") AND (STATUS WAS "QA Testing" BEFORE "date2")
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You can use scriptrunner to automatically disable and enable users. They have an example here: https://library.adaptavist.com/entity/deactivate-idle-users?_ga=2.114642631.1582705835.1574107332-1726082589.1570807866 You would just need to change the logic to look at your custom field and not at last login. You can then use…
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Nathan, I agree it is confusing and we deal with it often having to remind new service desk agents. Looking back at the history of Jira and Jira Service Desk it is not surprising as Jira service desk is built on top of Jira and has evolved from their. It would be real great if the create button was hidden on Jira Service…
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Nathan, In the project make sure that you are using the service desk raise a request feature. If you do not do this and just change the reporter as stated below the request type is not set. This means that the reporter will not be able to see it in the portal and all customer based communications will not go out. If you…
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What is your base url and do you have proxy setup?
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Paul, Is the <security-constraint> before end of web.xml file just above: </web-app> ?
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Cesar, With delivered product there is not a way to have a dynamic form. You can create multiple custom user pickers that you populate and then place them in the workflow to notify the approvers on transition based on the selection of the Florida, etc. Everyone on the list would be notified. I know that there are…
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The only thing that I can see is your URL pattern is /* instead of / as in the documentation. /* on a servlet overrides all other servlets while / doesn't override any other servlet. Both should technically redirect but you might make the change and see if that resolves your issue.
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Nathan, Jira Service Desk Cloud allows you do the following: * Customer submit a request via email * Customer submit a request via portal * Agent raise a request on behalf of the customer (phone call, in-person, etc.) Instruction on how to raise a request can be found…
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Andi, Have you tried a new browser? This is usually caused by cache so I am surprised that clearing it did not fix the issue. What browser are you using?
