Brant Schroeder Community Champion

@Brett Poole If you have multiple emails you will have to have multiple Atlassian accounts. Then each of those accounts/emails can be associated with a different organization.

@Laurence Hayes I would suggest reaching out to support to see what they do in these cases. My guess is that you will need to work with the external users IT department to have them change the rules around the SSO functionality on the Atlassian domain and expand it. https://support.atlassian.com/contact/

Can you confirm that the collation type of the DB is correct. It is step one in the link provided above. You can use this link to set or change it https://docs.microsoft.com/en-us/sql/relational-databases/collations/set-or-change-the-database-collation?view=sql-server-ver15 I am assuming you are using management studio so…

We use RACI but have never used DACI. Looks like this would be an excellent tool to ensure that decisions are made by the right individuals and that others properly participate and are informed.

@Chris P_ At this point I am just throwing out some ideas. I am wondering if the batch processing of removing and adding takes place quickly while the actual page update gets queued and then emails still end up going out. In the past, if you did 20 updates did all the updates generate an email?

@Chris P_ If you do it for just a single page, remove watchers and then make the change and then wait 15 mins before putting the watchers back on do they still get the notification?

@João Carvalho Unfortunately the hours returned in a JQL query will be the total time spent. If you need more detailed information you will need an app that can provide those insights like tempo.

@mail2dwarak We have server request types that we link forms to in the Request form help and instructions. We asked the user to download and complete the form then attach it as part of the request. We also make the attachment field required and place instructions on it as well. This works well for us. 

@Jean Waucomont Jira has AI that makes suggestions based on keywords and past user behavior. If users found the KB helpful and it answered their question or an agent used the article as an answer Jira learns and bases the results the user and agent sees on that. You can help the AI by adding a specific label(s) to request…

Can you share a screenshot of the issue.

Are you seeing any errors in your log files? If you F12 when you load the page and click the preview are any errors showing up in the browser?

@Chris P_ You are only able to disable watchers at the page level. Any space watchers would still remain, hence the notifications still going out. The only other thing I can think to do would be to try what was suggested here: https://jira.atlassian.com/browse/CONFSERVER-38804 by adjusting the payload to be a minor edit.…

@Mark Ward It should but I would still confirm that the user (jiradbuser) has access to the database.

I updated the link sorry about that. So you would like the button to change to the link of the newly created page. Basically, the button would dynamically change to a link once the new page is created. If that is the case I do not know of any way to do that in Confluence currently.

@joao_silva I would suggest checking the permissions more closely at the project level. I have seen this before and this is usually where the issue is. If you are not able to see them it is due to permissions not being set properly.

@Gregor Brummer I do not know why they do not have a phone number field. They make changes based on the demand of their user feedback. I would suggest submitting a feature request https://jira.atlassian.com/secure/Dashboard.jspa They may end up doing it but you would need the request first.

@Lyn Hunter Welcome to the Atlassian Community. To delete unstaged files, you can do it from the command line using git checkout -- <file>

@Tornike Tsartsidze Welcome to the Atlassian Community. Did you install this app on Jira Server? https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=datacenter&tab=overview This application is made for Data Center and not Server. Are you on server or Data Center?

@Kevin Young You can have customers approve requests. They will need to have access to the project as a customer. This means that they have to be able to log in to the Portal. In the portal they will be able to approve or deny a request. You will need to make sure that you have set up your workflow properly.…

@Chuck Rose Statuspage currently does not have a sandbox or test instance. I believe you would have to create another public, private or audience-specific page and use that for training. You could probably just use the free version if you were just using it for training.

@Christopher Boland Welcome to the Atlassian Community. I do not know of any sandbox solutions being offered at this time. I believe you would need to set up a new site altogether or look at a solution like audience-specific pages. You can create test incidents in statuspage but I believe this is different than what you…

@Vivek Singha Welcome to the Community In the Azure portal you can look at your deployment history and you will be able to see it there: https://docs.microsoft.com/en-us/azure/azure-resource-manager/templates/deployment-history?tabs=azure-portal

@Marko Klein Welcome to the Atlassian Community The list of reporters is derived from your users in Jira. There are several feature requests that relate to your issue and I would suggest voting for them. https://jira.atlassian.com/browse/JRACLOUD-42446 https://jira.atlassian.com/browse/JRACLOUD-23902

@[deleted] Welcome to the Atlassian Community. By areas, I am assuming that you are talking about spaces in Confluence. Each space has it's own navigation on the left hand side. You also have the ability to use navigation macros to create menus on pages.…

@[deleted] This is a limitation of the delivered cascading select list. Technically selecting a value in the first list counts as meeting the required field since it is a value in Jira. I believe that there are apps that have this functionality in the marketplace.…

@Mar Torres The new name must be free at Atlassian's cloud. Then open a support case for the site you want to change and keep in mind you need to prepare some domain-related updates for 3rd party tools connecting to your site. https://support.atlassian.com/contact/

Julie, Welcome to the community. Usually, when I see this it is because the user has the wrong account (email address). If you can confirm that you are using the correct email address I would suggest submitting a support issue with Atlassian here: https://support.atlassian.com/contact/ They will be able to confirm the…

@Davide Ponassi Unfortunately, JIRA does not have "field level security" that would allow you to prevent specific fields from changing like the original estimate. 

@Shan Ramachandran on cloud there is not a way to do this. In DC / server you can add custom CSS that would most likely allow you to do this.

@Douglas Martin Once you are on the page there is no great way to do this other than searching through all the comments. I believe on the email there is a reply button and if you click this it should take your right to the comment on the page.