Brant Schroeder Community Champion

@Javanshir Mustafayev _ HIT Can you share your automation so I can recreate it? Sounds like it could just be an order of operations thing.

@Simon Pearce - Welcome to the Atlassain Community. Are you positive that the app is launching and you are not just being prompted to install? If the app is launching I would suggest working with your system admin to reinstall and uninstall the application. This should rectify the issue if the app is actually launching. If…

@Jan Kaj Eriksen Is there anything similar to the browser they are using, incognito mode is being used or that they clear cache when the browser closes. When are they seeing the message on what page?

@Melle van Keulen Jira service management when coupled with Confluence provides that functionality. Here are the instructions on how to set it up https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/

We like to go to the lake.

@Marine Tm I doubt that there is anything out there because there can be so many variances on how to provide access. The most common ways are here: https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/ We use confluence to document our access process and then have users submit requests…

I am not aware of any apps that will allow you to do that and it is not a delivered functionality in cloud. I would suggest that you submit a feature request to Atlassian: https://jira.atlassian.com/secure/Dashboard.jspa

@Christoph Faak We upgraded and are using tempo with the migration assistant disabled. I think if you are having issues with tempo it is a separate issue. We were also able to enable the migration assistant and it worked fine even though it said it was not compatible. Atlassian usually gets these apps updated within a…

@Nadezhda Hristeva - Welcome to the Atlassian server. It might be hard to track down a one-time issue. I would suggest doing the following: * review the filter and ensure it is correct * review emails and see if they were all the same or if there were differences to them * review the logs for the 1h 30m duration and look…

@satyanarayana_singamsetti I am unaware of any way to move the users to a different instance. I would suggest having scheduled maintenance windows so users are aware that brief interruptions could occur during that time.

@aardvark - Welcome to the Atlassian Community You are correct in that this is not supported in the new editor. There is a feature request that you can vote for here: https://jira.atlassian.com/browse/CONFCLOUD-69020

@Ankit Patel I am unaware of anything like this in the cloud and was not able to find anything in the marketplace when searching. I would suggest reaching out to Deviniti to see if they have plans for moving it to cloud https://deviniti.atlassian.net/servicedesk/customer/portal/1

@Dylan_Wu_LW_com - Welcome to the Atlassian community. There are several marketplace apps https://marketplace.atlassian.com/search?product=confluence&query=sharepoint I believe that search connector app gets confluence into sharepoint.…

@Radu P - Welcome to the community. You will need to work with your Atlassian administrator to get it turned on.

@[deleted] - Welcome to the Atlassian Community. There is not currently a way to search @mentions in JQL. You can vote on the for the feature request here: https://jira.atlassian.com/browse/JRACLOUD-27594

@Javier Nassif There is no way to do this currently. There is a feature request that you can vote on it here: Space - https://jira.atlassian.com/browse/CONFCLOUD-41502 @mention - https://jira.atlassian.com/browse/CONFCLOUD-25479

@Jai Mayers - Welcome to the Atlassian community. I believe this will take you through the steps to delete Jira and start over. https://confluence.atlassian.com/cloudkb/reset-and-delete-all-data-from-your-cloud-site-691012037.html

@Leon I have not reviewed all the templates but would not be surprised if that is the case as to how the service desk is designed to work. The great thing about the service desk is that you can customize it to meet your team's needs. If the phone number is required you can quickly add the field on your form. Add custom…

I go on vacation and look what happens. Golden Apple here I come.

Here is a classic: https://www.youtube.com/watch?v=4Mz1estA4MA

@Zac Crites Welcome to the Atlassian Community. Here is how you can add categories and how they work. Here is a feature request that you can vote for that I believe is what you are hoping to do https://jira.atlassian.com/browse/JSDCLOUD-4909

@Tim Macpherson when this is occurring does it do it in all browsers or just safari?

Are you able to roll back? Did you make a backup prior to upgrading?

@Suhas Shastry I would suggest submitting a ticket to Atlassian support. https://support.atlassian.com/contact/ I still think the issue is on the Azure side. It is important that your IT team followed this documentation when setting up the authorization flow.…

@Thorsten Reichelt I would suggest opening an actual support issue with Atlassian. https://support.atlassian.com/contact/

@Anne Gallant File storage includes everything but is mainly made up of your attachments. The other data is very minimal. Thus focusing and looking at the attachments should give you the best insight into the amount needed. If you have a very large Jira instance with lots of issues you can add several gigs to cover that.…

@Anne Gallant From the Atlassian website.

@Tim Macpherson does it always occur when placing a pdf in table cell or is that random as well?

@Christopher All the fields that are showing are system fields and will show. What are the other fields that you were talking about above?

@Rob Horan So you have a support ticket in with Atlassian so they can look at the instance?