Brant Schroeder Community Champion

@Laurie H I believe you are correct. If you are trying to add any formatting outside what is delivered the only app I can think of is refined. As far as use cases I am not sure I am following you. There are a lot of ways to use Confluence, you can learn more here: https://www.atlassian.com/software/confluence

@COP Help Desk I believe that the issue you are having is similar to this. https://confluence.atlassian.com/confkb/install-upgrade-confluence-7-11+-fails-with-error-you-do-not-have-the-super-privilege-and-binary-logging-is-enabled-1044096915.html The database user needs to be allowed to create and alter stored functions. I…

Are all the users using the same browser? Are all the users having issues on an Apple computer?

Can you share a screenshot? Did you happen to copy the content of this page into that page?

@gail_kay Read Only fields are made to be populated and updated through the API or mantis. Here is a KB that shows how to update it through the REST API https://confluence.atlassian.com/jirakb/how-to-update-the-text-field-read-only-custom-field-in-jira-1019384826.html You would have to use the API to clear out the value.

@Anandhakrishnan You can do it through the API https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-recent-get

@Copart Auto I belive that this is the issue you are having: https://confluence.atlassian.com/confkb/unrecognized-jvm-gc-options-when-using-java-11-1002472841.html

@Aryaka IT I would suggest using the KB to manually remove the app from the plugins folder if you are concerned that it could still be causing an issue. https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html

@Shane Reich Welcome to the Atlassian community Shane if the user was just disabled you could add permissions back to that user and they would be back in your instance. If you completely removed the user (anonymized) then you will not be able to restore them you would have to add them again and provide the new account…

@Loan Welcome to the Atlassian Community So when you edit the page your changes continue to show up but you are unable to save and publish? Can you share a screenshot of what is occuring?

@Jim Stewart You are correct. Each user will need a unique email address on their account. What is the need for the dummy account?

@Vincent Briere I was not able to find a request like that when searching. I would suggest submitting one or taking a look for yourself for one here: https://jira.atlassian.com/secure/Dashboard.jspa

What was the issue in Jira? I have not found a way to recreate what you are seeing. I wonder if the Jira issue requires your Jira to complete a re-index prior to Confluence working again?

@Fransiscus Pandhu Regawa I escalated this post when I replied last time. Will keep an eye on it and continue to ping Atlassian to help move it forward.

@Sedera Randria Excellent comment. I believe it is all about how you handle the discussion and your teams are constructed. Someone has to be responsible for something and have ownership over that. This does not mean collaboration, siloed work, etc. are the expectation. My teams work in a matrix environment where teamwork…

@[deleted] Can you share a screen shot of the issue?

@Soraia Querido Welcome to the Atlassian community Do you have the freshdesk app installed in Jira?

@Fransiscus Pandhu Regawa I can escalate to Atlassian. My guess is that the support issue will be faster than the community.

@Shao Ke Fan Welcome to the Atlassian community Cloud does not have versions. Atlassian keeps you on the most up to date product at all times. They run beta and early feature release programs that you can be a part of that provide access to features that not all users will have.

@Sergio Francisco Moreira da Silva Pessegueiro Who is your administrator? Can they look at your account?

@Trina What email list are you talking about? Where is this listed stored?

@Mohamed Haj Hamido Two questions. Do the issues associated with that user have time estimates? And does that user have unresolved issues assigned to them?

This is actually a very popular photo of the Tetons. I like to hike here in the summer and ski in the winter.

That could be causing the connection issue.

@[deleted] Welcome to the Atlassian Community Jira Cloud is an app provided by Atlassian and is free. It provides a lot of features to keep Teams and Jira connected. Smart Connect for Jira is an app provided by yasoon GmbH and it costs a fee to use. It looks like it has a lot of the same features as Atlassian's free app…

@Judd Williams If you are able to login to Confluence as the admin account you should check the user directory. I am assuming that you are attached to an external user directory and my guess is that this connection is not working. https://confluence.atlassian.com/conf59/configuring-user-directories-792499460.html You…

I spend my time in the mountains of the inland northwest.

@Gabriele Forster Are you using an app to provide access to Google Drive information? Have you checked to see if the app is set up properly?

@Maria Murphy I was not able to find a way to do that. Since the app has no documentation I would suggest submitting a question to the developer here: https://marketplace.atlassian.com/apps/1215007/latex-jsmath-wrapper-plugin?hosting=server&tab=support

@Peter Huson Can you please share what you would expect to see and the steps to recreate the issue? I can then try and recreate the issue and see what might be happening.