Comments
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@Maribel Pinillos You will need to follow the directions here: https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/ You can also use an app like space sync. https://marketplace.atlassian.com/apps/1225377/space-sync-for-confluence-copy-publish-pages-over-sites?hosting=cloud&tab=overview
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@Devin Mullane Welcome to the Atlassian community. Please make sure that the individuals having the issue have page edit access in the space and on the page.
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If you are on Windows you can use IIS redirect if you are on linux you could .htaccess.
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@Markus Zhang Are you copying content from a different wiki (web page)? I am assuming yes. If that is the case some times it will copy html formatting that the cloud product does not recognize but the browser does and there is not a way to remove it. Is there anyway for you to migrate the content without copy and pasting?
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@Jon Kocen This depends on what server OS your instance is hosted on. The easiest way to handle this would be at the DNS level and just put a global redirect to a new web page.
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@Rich T If you are logged into Chrome with an account that is different then your Atlassian account you will have issues. You would need to switch the account that your browser is logged in with prior to going to the Atlassian cloud products. I would suggest either logging out of your other account and just using your…
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@Amanda Wernicke you can foow the directions here to copy data to sandbox https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/
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The icon will only appear if a page has an attachment on it. If the page has an attachment then all users should see the icon.
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@ferns if you migrate from sever to cloud you will overwrite all the content in the cloud. https://support.atlassian.com/migration/docs/use-jira-site-import-to-migrate-from-server-to-cloud/ You can move it to a different cloud instance and do a cloud to cloud merge.…
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@bitbucket4isd in the past I have just seen individuals upgrade their instance to fix the problem.
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If you cleared the apps folder cache and it seems to be a widespread issue you might look at updating Confluence. Do you have a test instance to see if an update resolves the issue? I have seen this as a solution to this problem in the past.
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I think most days are very productive but would say Monday is usually one of the best for me. I come to work rejuvenated from the weekend and ready to move things forward.
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@eci_osc see if this fixes the issue https://confluence.atlassian.com/confkb/confluence-will-not-start-up-because-the-build-number-in-the-home-directory-doesn-t-match-the-build-number-in-the-database-after-upgrade-376834096.html
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@Randy S there is no delivered way to remove it. Iam also not aware of any apps that provide this functionality. You could always remove old attachments.
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@Andrea Rodriguez I would suggest submitting a ticket to the app developer so the can look into it. https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=support&hosting=cloud
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@bitbucket4isd Has it worked in the past? If it did have you tried deleting the companion app cache?
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@Bob Zhang you can do it via email. https://support.atlassian.com/jira-service-management-cloud/docs/manage-settings-for-approval-by-email/
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@Dylan Unrein - Thanks for providing the solution that Atlassian advised you on. "After getting help from Atlassian, they suggested to add the Attachments Macro at the bottom of the page. They also suggested that instead of inserting files/pictures while editing, insert the attachments with the 3 dots in the upper RH…
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Let me see if I can recreate the issue.
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There is not a delivered option to do that. You can use Jira Service Management to allow users to access a space through the Jira application that is not public. https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/
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@Tammy Cumpton If you can share a screenshot and let me know if you are on cloud or server I could better help you out. Just going off of what you described I would suggest using page layouts and sections https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/
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@Lauren Bertsch You can use Public Space or Public Links. You will have to choose one as a Confluence instance will not support both. * Public Space * Public Links
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@joseph jones Welcome to the Atlassian community If you are updating a Confluence page then you can create excerpts and have those excerpts on pages. Then you only have to update one page and all the pages are updated. https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/ If you link to a page you…
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@andy_pawl You can setup default product access for new users. https://confluence.atlassian.com/cloud/manage-application-access-744721629.html#Manageapplicationaccess-Setupdefaultaccess
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@nina_schmidt If I am not at home I am in the mountains.
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Are you on server or cloud?
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@ann.fernandez Sorry for the delayed response I have been out of town. Is there any correlation between the users that are not receiving emails? Are they part of your company or a company?
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@ann.fernandez Welcome to the Atlassian community Are you using your own email? If you are have you checked the logs on you email server?
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@Melle van Keulen By default the service desk is going to try and match off of keywords in the title and body. If you are using a company managed project you can add labels to the confluence pages and then associate that label with the issue type. It will limit the articles in jira with the specific label associated to the…
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@Vittorio De Julio Welcome to the Atlassian community How did you setup the approvers? Did you follow the directions here: https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/