Brant Schroeder Community Champion

@Renan Rodrigues Souza Welcome to the Atlassian community SLA fields are managed globally and shared between time metrics of the same name across different projects. When a new SLA is created a custom field is created to store the data. This custom field could be used across many projects. If you are sure no other project…

@tdunbar1000 each scrum board has a filter that the board uses to identify which issues it will show. Can you check and make sure that the filter is not excluding sub-tasks. https://confluence.atlassian.com/jirasoftwareserver0820/configuring-filters-1095248506.html You will also need to confirm that they are not being…

@Joshan Mistry Welcome to the Atlassian community If you do not want to utilize team calendar you would need to use an app from marketplace. Some of the apps are free up to 10 users otherwise both have a cost.

@Jessica Dowd I got you now. If you deleted the content so now it is no showing you can access it through the global templates and blue prints. This can be accessed via the settings in the upper right hand corner. Once you arrive on that page you will want to scroll all the way to the bottom and edit the default welcome…

@Nadav Covalio You can set the color of an epic on each project. In the backlog expand the epic and select the color from the dropdown next to the epic.

@Jessica Dowd Welcome to the Atlassian community I am guessing that you just deleted the whole section on accident and you can get it back one of two ways. 1. You can restore the page to an older version that had the announcement on the page.…

@andrea price When a reindex fails you will want to use the guide to correct the issue https://confluence.atlassian.com/jirakb/troubleshoot-a-reindex-failure-in-jira-server-429917142.html#:~:text=First%20thing%20to%20try%3A,into%20Safe%20Mode%20and%20retest Jira will run slow until the index is rebuilt.

@lukas Welcome to the Atlassian community Really the way you explained it and creating from CSV are the main options. There is not a clone project function delivered in Jira. So the best two options are: * You can create a CSV that can be run that imports all of the issue you need in your project. This would require you to…

@Banajyotsna palbabu If you are stating that your Issue Type has two Request Types associated with it then you can create a filter and filter on Request Type. You will have to use advanced search but it would look something like this project = PR and "Request Type" = "Get IT help (PR)" You can also do this in the queues. 

@Donald Hong Welcome to the Atlassian community Did you try this https://confluence.atlassian.com/jirakb/jira-throws-error-user-exists-but-has-no-unique-key-mapping-on-login-373261121.html

@Stephen Thomas Welcome to the Atlassian community I am assuming that you are referencing viewing the Word document in Confluence. The rendering that occurs on that is not always perfect. If it is not rending it properly you will have to download it to view how it really looks.

Looking forward to next years conference. This years was great.

@Jordan Hauser Have you tried increasing the number of DB connections? Sounds like you might just be running out of threads.

The variables that are available you can see as you setup the email. Here are some feature requests that you can vote on. * https://jira.atlassian.com/browse/JSDCLOUD-4642 * https://jira.atlassian.com/browse/JSDCLOUD-4782

@Joe Conaty If you add them to a different group that has access will this user get access to the space?

One team we should add to the list is one that is often forgotten. Our family and friends that support us and help us grow no matter what we do, where we work, how old we get, etc. They are there for us!

@Janna You can not edit the survey feature. There are some apps in the Atlassian marketplace that provide additional abilities then what is delivered.

@Julia Tzavaras Welcome to the Atlassian community Once you include an issue in the sprint you will not be able to exclude it. It sounds more like you need to reevaluate your business process at least that is what the sprint velocity is telling you. If they are getting stuck you should discuss how you can make an…

@Joe Conaty Welcome to the Atlassian community Have you tried using the permission inspector yet? https://support.atlassian.com/confluence-cloud/docs/inspect-a-users-permissions/ Is the user showing in the group in Confluence?

@Islam Here is some information on connecting to an Oracle DB: https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-oracle-938846856.html

@PARISATO Marie-Hélène did you create the link or did a testing app?

@Bruce Anderson [Administrator] did you follow this https://plz.halp.com/article/qt7ecpdse3-error-unable-to-fetch-jira-request-types

I would suggest submitting a support issue to Atlassian but I would also try disabling the add-ons that are not in the server instance, creating a new export and seeing if that fixes the issue.

@Вячеслав Калашников did you have any apps on cloud that are not on server?

@Pyotr Novokreshchenov Welcome to the Atlassian community The whole reason for version control is to prevent information that has not been approved / published from being made visible. It is also there to ensure that only one source of truth, latest version is what individuals look to. If you have edit or admin permission…

@Jason Eckelstafer Team calendars is going to read the ICS URL as it is provided. Is there a way that you can include the encoding in the ICS URL? You might also look at your Confluence profile's timezone to make sure it is set properly for your location.

@Вячеслав Калашников Welcome to the Atlassian community Looks like you have some broken data somewhere after doing your migration. I would suggest: * Logging in as an admin * Run the integrity checker - You will want to run every single one and I would suggest doing them one at a time so you do not get a time out. * Do a…

@PARISATO Marie-Hélène Is the "is tested by" an actual link? Can you see it in the linked issues or is it another custom field used by a testing app?

@Bruce Anderson [Administrator] I would suggest removing the site and re-adding it to see if it will sync your projects.

@Bruce Anderson [Administrator] did you connect your Jira project to Halp? You can do it by following these diretions https://plz.halp.com/article/2f4ix4h0qp-connect-to-multiple-jira-projects