Brant Schroeder Community Champion

We always get a laugh out of The Burbs. Classic movie that does not get enough attention.

@Ricard Picas Is this still an issue? Is it only in Chrome or does it occur in other browsers?

@Guruprasad Shenoy I would suggest submitting a support issue to JEMH to see if they have any insights as to why this might occur. Since the emails are generated from JEMH they might have other customers who have had similar issues.…

@Arun Arunachalam If you are on server you can add that app but I thought you were on cloud?

@suporte.itbox Welcome to the Atlassian community This is not currently available through the API. Atlassian created them to be used in automation. I would suggest submitting an enhancement request…

@TATX IT Welcome to the Atlassian community. I will escalate to Atlassian so they can take a look at it for you. 

@Cat Quinn We have a test instance where we allow our users to install and validate apps. We then have the following criteria that we rate the apps on. We weight the different criteria to meet our instances need. * Justification for marketplace product, how they tested the app, examples of their testing - Submitted by the…

@MPC Secretary Welcome to the Atlassian community I usually see this when the user is logged into Chrome with an account associated with Atlassian and it is not the one that they are invited on or they are using an incorrect account. I would suggest the following: Rule out interference of your other account session by: *…

@Dennis Celen I would expect it to be the same for either a task or an epic. Can you confirm that they are both setup the same requiring description on create? When you create an issue on the roadmap, in this case the epic, the roadmap is not populating the description and you are seeing the requirement error. You would…

@Andrew Gough Welcome to the Atlassian community I would suggest contacting Atlassian support https://support.atlassian.com/contact/ 

@Omar Garcia Welcome to the Atlassian community I have escalated to Atlassian support. 

@Doreen I would suggest that you get the free version and play around with the automations. You can look at the automation library to get some of the automations I am talking about and adjust them to your needs. https://www.atlassian.com/software/jira/automation-template-library You can also use the automation playground…

@Mathew Imregi If I am understanding the question correctly you would like to export specific integration documentation for each request. For example client A needs integration 1, 4, & 7 while client B needs integration 1, 2, 3, 5, 8, & 9. If this is the case you can use the space export option and just select the pages…

@Doreen As you have seen in the demo the client would be able to submit a request the request would be a single issue in Jira Service Management. As you learn more about the request you would build the work out in your Jira Software project with Sub-tasks, etc. This would be the work that you add to sprints etc. The…

@Arun Arunachalam Welcome to the Atlassian community You have to be using the IT Service Management Template. If you used that template to setup your project the following KBs should help: * https://support.atlassian.com/jira-service-management-cloud/docs/what-is-the-change-calendar/ *…

@Doreen Welcome to the Atlassian community I have used this solution for years and I would suggest doing it. The service desk is based on internal licensing which you do not need a lot of if you use automations to keep the issues in Jira Service Desk in sync with Jira Software. In the last decade this solution has become…

@xavier_higgins Welcome to the Atlassian community Did you copy and paste from an html page? You could have extra HTML on the page that is causing issues when it is in edit more. You should use clear formatting option to see if it fixes the issue. Just highlight the page or section.

@Richard Zatko Welcome to the Atlassian community 1. You are correct that would cause the issue and you have already fixed it. 2. You have also identified the issue here. You need to setup the email for requests on the service desk so that the service desk email handler will parse it. Even if you do not publicize this…

@Trudy P Claspill You are spot on that you would need to find an app that is available in both DC and cloud. The issue is I do not think there is one that exists. This is because DC has the HTML macro so no one is going to spend the time or money developing an app that provides this functionality in DC. Even if you found…

@Julia Williams This is a know issue. I would suggest voting for the enhancement here https://jira.atlassian.com/browse/CONFCLOUD-70166 

@Gomez, Daniel This is how you can track storage. https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/ It does not provide the ability for you to see what projects, issues or attachments are using up the space. You can contact Atlassian support and see if that is…

@Rafael Soares de Oliveira you need to raise the request in the portal on behalf of the individual. The attachments you add there will be visible.

@Areski Can you share a screenshot of the issue?

@Ashley Honeycutt Can you just copy and paste the content of the page into a page in your personal space?

@Dewi Yulita so it sends on one transition and not the other.

@wu_junjie I would suggest submitting an Atlassian support issue. They can take a look into what is occurring on your instance. https://support.atlassian.com/contact/ 

@Aleksandr Ganiyev Here are a few things you need to check into - 1) Go to Project settings >> Screens - Make sure the field in question is there associated with the issue type that your request type is based on. 2) Go to project settings >> Request types and click on the "Issue View" tab and verify whether the custom…

@Ashley Honeycutt The inline comments should not be copied with the page so it sounds like there might have been an issue with the page copy. Is this happening on all pages? Did you just make the copy, can you make another one to see if it does the same thing?

@Allison Stewart If the user group provides the necessary access to the project then the user just needs to be added to the group. There are two things to take into consideration here: * Is the user that you are using licensed to use the Atlassian application? * Does the user group have the same permissions that you are…

@wu_junjie When did this start? Did you do an update or did you add a language pack?