Brant Schroeder Community Champion

@Carl Sciacchitano Welcome to the Atlassian community Can you provide some additional information? Are the manager's customers or agents on the service desk? 

@wrtuttle Welcome to the Atlassian community. What are you using to login? (Email, Google, Microsoft or Apple) If you are using Google is your phone's Google account the same as the account you log in to Trello?

@William Bracken I would suggest reaching out to Tempo and see if there is anything they can do to help with this. My guess is that there is not but you never know as I am sure every cloud customer who has left would have this issue.…

@William Bracken When logging time in Tempo, information about the time spent is synced to JIRA but the worklog author and worklog description are anonymized. (As you stated) Since the time is there I am not sure how you would update it with the proper users other than the REST API. You would have to create your own app to…

I will have to mention a previous teammate Anden Lewis, Service Desk Manager. He did an excellent job in fixing our support team by focusing on customer service, implementing SLAs and changing the overall culture of the customer and the service desk agents.

@Laura Meine If the customer has access to the portal to contribute on an issue they will be able to raise a request as well. The project role you are looking at relates to the creation of issue in Jira and not the portal. There currently is not functionality to prevent users from creating issues if they can access the…

@[deleted] Welcome to the Atlassian community Are you trying to upload a file that you downloaded and edited? This error is usually caused when you are uploading a file that already exists on the page and you have an app called lockpoint installed. A quick work around it to rename the file and upload it again. Or you will…

@Kristján Geir Mathiesen One year we had a monster snowstorm when I was younger that dumped several feet of snow overnight. The next day my dad, brother, and I dug out all of our neighbor's driveways. When we finished no one could go anywhere as the plows had not come by yet so we played football in the cul-de-sac. It…

@Ryan Easton Welcome to the Atlassian community I would suggest clearing your browser's cache. If this does not work then you will need to submit a support issue to Atlassian here: https://support.atlassian.com/contact/ They will be able to look at the page and fix the issue.

@Jacques Déry Welcome to the Atlassian community Unfotiantly Atlassian does not offer that per documentation, Confluence doesn't provide an option to configure a link to open in a new window or tab. Users can choose to right click / CTRL+click the link if they want to open it in a particular way. A free option is to…

@Deepti Sahu Are you using Atlassian access?

@João Prates In the new editor the attachment needs to be a link and not a thumbnail in order for it to be clickable in the export to Word.

Sorry, should have used the correct terminology. Who is the actor on each of the automations?

@Aubriana Goodwin (TMNA) Welcome to the Atlassian community We make team boards all the time that allow the user of that board to only see information relevant to them. It sounds like this is what you are after. When you make the board you will need to feed it with the filters that focus on who is using the filter or…

@Alex Loki Welcome to the Atlassian community Can you please share if you are on server or on cloud. If you are on cloud then your domain will look like this XXXXX.atlassian.net/

@Kalin U You will have to have a license to use it after March 2024. If you have 500 software licenses but only use 100 JWM licenses then you would only have to purchase 100 licenses. As March 2024 gets closer I am sure additional details will be provided.

@Mohammed Iqbal No way to currently adjust which macros are shown or hidden.

@Maz Hassan welcome to the Atlassian community You could use the Jira issues macro and make your own filters to display the information you are after. You will have to have multiple filters and macros added to the Confluence page. https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/ 

@سید مصطفی مرتضوی are you trying to create one or embed it from another site?

@[deleted] Welcome to the Atlassian community You would need to use a power-up like https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello to do backup and recovery.

@Patricia Marek Welcome to the Atlassian community You can just hit shift enter at the end of each sentence to have a single line break.

@Maria Quotas reset on the first day of every month at midnight GMT (Greenwich Mean Time). https://support.atlassian.com/trello/docs/butler-quotas-and-limits/ 

I will echo what @Summer Hogan shared. I am sure that other cities have smaller celebrations but New Orleans is well-known for its celebrations.

@rangan I do not believe that there is an easy way to migrate from Confluence to Azure devops wiki. There is a feature request for this here https://developercommunity.visualstudio.com/t/allow-to-embed-office-files-like-powerpoint-or-vis/365753 but it is from 2018 so I think you will just have to migrate manually or export…

@Stephen Sanford Welcome to the Atlassian community This KB will help you out https://confluence.atlassian.com/jirakb/jql-queries-search-for-issues-that-do-not-contain-text-1018761257.html 

@Tim Cooley (TMNA) What account is each automation running under?

On the non-bug if a subtask is in the status of in progress and you transition the parent to accepted does the sub-task transition to accepted?

@Jamie Suid You will have to either have them change it and make you admin or follow the steps here: https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/ 

@Jamie Suid What plan are you on? It looks like the workspace guest created the board hence the reason they are the board admin.

@Tim Cooley (TMNA) Feel free to share images of each flow and each automation. I am pretty sure that just adding the transition would fix the issue. I am not sure what the difference is in your automation or workflow.